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VCC Live
5
19
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Cloud Contact Center Software
Table of Contents
Is this product right for your business?
Find out with a
VCC Live - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
VCC Live overview
What is VCC Live?
VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer and VCC Pay among others) allow your contact center team to perform a wide variety of activities on a single platform. With VCC Live’s omnichannel solution, you can easily use and switch between multiple communication channels, including voice, email, chat, and SMS. Its unique feature, VCC Live Pay allows you to initiate real-time payments over the phone, speeding up debt collection and telesales processes.
VCC Live’s user interface
VCC Live pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about VCC Live?
Setting up some functions is a bit more complicated, but technical support will always help here
Who uses VCC Live?
Based on 27 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
VCC Live's key features
Most critical features, based on insights from VCC Live users:
All VCC Live features
Features rating:
VCC Live alternatives
VCC Live
Starting from
60
/user
Per month
Genesys Cloud CX
Starting from
75
/user
Per month
Call Center Studio
Starting from
No pricing info
NiCE CXone
Starting from
71
/user
Per month
VCC Live pricing
Pricing plans
Pricing details:
Premium
No pricing info
Features included:
- API
- Automatic Machine Voice Detection
- Campaign Management
- Consultant
- Customer Care Email Handling
- Dashboards
- Dynamic SMS & Email Templates
- Expanded Data
- Facebook Messenger Integration
- Handling
- Higher
- International Phone Numbers
- Language-Based Email Queues
- Level of Security
- Outbound and Inbound Calls
- Personal
- Premium Customer Care
- Quality Control
- Real-Time Quality Management
- Reports and Statistics
- Sending Automated Emails
- Sending Automated SMS
- Spam & Virus Filtering
- Speech-to-Text
- Support
- Team Work Support
- Text-to-Speech
- Ticket-Based Case Handling
- Unique Statistics
- Voice Recording
- Wallboard
- Whatsapp Integration
User opinions about VCC Live price and value
Value for money rating:
To see what individual users think of VCC Live's price and value, check out the review snippets below.
Milan M.
CEO
VCC Live integrations (4)
Top integrations
VCC Live support options
Typical customers
Platforms supported
Support options
Training options