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Top Rated Cloud Communication Platform Software with Instant messaging - Page 2

Last updated: June 2026

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104 software options

uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

Read more about uContact

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Video RTC logo

Video transactional channels for contact centers

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Video RTC is a cloud-based solution for enhancing the capabilities of existing IP contact centers. The platform provides multi-channel coverage for web browsers, mobile devices, and IoT devices, allowing users to seamlessly connect with customers across multiple devices.

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Okomo logo

Sales and service communication platform

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OKOMO is a sales and service communication solution. It easily integrates live messaging, voice, video, file sharing, and appointment scheduling directly into online channels such as websites, emails, newsletters, and social media, boosting sales conversion and customer satisfaction for service-driven businesses and organizations.

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Contact Cloud logo

Omnichannel call center and business phone system

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Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

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thinQ logo

Cloud communication platform

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thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound & outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more

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Slingshot logo

The all-in-one digital workplace that keeps teams productive

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Slingshot is an all-in-one digital workplace with easy-to-use features that eliminate app-switching for teams, providing them with all the elements of a workflow. It creates uninterrupted collaboration with project management, file and content storage, task tracking, and chat.

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Yeastar Cloud PBX logo

Digital Value, Delivered.

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Run your business phone system on the cloud with secure calling, unified communications, and centralized management.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Voximplant Platform logo

Cloud communications platform for unifying texts & videos

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Voximplant Platform is a cloud communications platform that unifies voice, text, and video on a single platform. Users can quickly create a no-code cloud contact center and easily make mass calls. With Voximplant platform, developers can create custom applications for calls, messages, and videos.

Read more about Voximplant Platform

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

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Sylaps logo

Cloud communications and video conferencing platform

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Sylaps is a cloud communications solution that helps businesses manage audio and video calls, screen sharing, and file transfers across mobile devices, desktops, and web browsers. It allows staff members to set up conference calls by sharing meeting URLs, eliminating the need for plugins.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Instantly add co-browsing, video chat, screen sharing, and annotations to your communications stack, and enjoy a collaborative digital journey.

Surfly enhances interactions in real-time. Without writing a single line of code or installing software. No downloads or setup. Just plug & play.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Voicespin logo

AI-based omnichannel contact center platform

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VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

Read more about VIS Centralino in Cloud

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eCourtDate logo

The AI-Powered Management Platform for the Justice System

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eCourtDate is an AI-powered communications and data management platform purpose-built for the justice system.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

Read more about Infobip

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Comapi logo

Communications platform as a service (CPaaS)

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Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

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Wcapi logo

WhatsApp cloud API for business communication

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Wcapi is a WhatsApp cloud API that simplifies business communication. With seamless integration, Wcapi empowers businesses to enhance engagement, streamline workflows, and unlock the power of connected communication. It offers secure and encrypted API connections, ensuring ironclad security and peace of mind.

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metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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Voice Clearity logo

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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Our cloud communication platform empowers businesses to deliver seamless, scalable, and secure customer interactions across multiple channels. By leveraging cloud-based infrastructure, it ensures flexibility, remote accessibility, and real-time collaboration, all while maintaining complianc

Read more about ClearTouch Operator

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