getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Cloud Communication Platform Software with Instant messaging - Page 3

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

104 software options

Omnicus logo

Make The Contact Center Your Competitive Advantage

learn more
Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

Read more about Omnicus

Users also considered
tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

learn more
Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

Read more about tele-LOOK

Users also considered
Hibot logo

Conversational AI platform

learn more
Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Read more about Hibot

Users also considered
Teams.cc logo

Chat platform for streamlining business communication

learn more
Teams.cc is an AI-powered team chat platform that makes it easier for groups of any size to interact and work together more efficiently than ever before.

Read more about Teams.cc

Users also considered
iNexus logo

Contact center & predictive dialer solution

learn more
SPAM & SCAM likely messages can be a major problem for companies that rely on dialing campaigns to make sales and grow their business. These types of unwanted messages can cost your company time, money and customers.

Read more about iNexus

Users also considered
CircleLoop logo

Cloud based business telephony system

learn more
CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

Read more about CircleLoop

Users also considered
Video sdk logo

Interactive video API software

learn more
VideoSDK.live allows users to add Video chat - Voice chat, Live streaming, or host video in your app, website within minutes.

Read more about Video sdk

Users also considered
Quiq logo

We don't just respond. We resolve.

learn more
Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

Read more about Quiq

Users also considered
Arena logo

Group Live Chat Platform

learn more
Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

Read more about Arena

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered
Knowlarity logo

Communicate. Collaborate. Accelerate.

learn more
Quickly deploy & integrate Knowlarity’s Cloud Communication Platform to deliver high-quality customer service and convert maximum leads. Integrate cloud-based solutions like IVR, Cloud Contact Center, Virtual Number, etc. to streamline business communication needs that lead to better customer experi

Read more about Knowlarity

Users also considered
EnableX logo

Smart, personalised CX—perfecting every engagement

learn more
EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

Read more about EnableX

Users also considered
Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
UCx logo

All-in-one calling, IM and video meetings

learn more
UCx with Webex transforms the way employees work with a single, simple to use communication and collaboration app for calling, messaging and meeting with anyone, anywhere on any device. It includes secure HD video, messaging, file sharing, whiteboarding built-in call control functionality and more.

Read more about UCx

Users also considered
CometChat logo

Seamless Real-Time Chat Integration for Your Applications.

learn more
CometChat is a comprehensive communication solution that empowers businesses to seamlessly integrate real-time chat features into their applications and websites.

Read more about CometChat

Users also considered
Flowroute logo

Calling, SMS, MMS, and fax communication management system

learn more
Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers.

Read more about Flowroute

Users also considered
Lark logo

Collaboration tool for SMEs and education institutes

learn more
Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

Read more about Lark

Users also considered
Prompt.io logo

The enterprise messaging platform

learn more
Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day.

Read more about Prompt.io

Users also considered
VidyoConnect logo

Web conferencing platform for chat and video communication

learn more
VidyoConnect is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations conduct virtual meetings and facilitate team communication through audio or video calls. Customers can record video conferences or meetings for future reference.

Read more about VidyoConnect

Users also considered
Servetel logo

Communication management solution

learn more
Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

Read more about Servetel

Users also considered
WideBot logo

MENA’s leading Arabic conversational AI platform.

learn more
WideBot helps businesses leverage AI technology to build, deploy and manage chatbots.

Read more about WideBot

Users also considered
Intalk.io logo

Break All Communication Barriers with intalk.io

learn more
Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

Read more about Intalk.io

Users also considered
Zenvia logo

AI for customer service to sell more and serve better

learn more
Zenvia Customer Cloud: the Complete AI for your customer journey.
Optimize campaigns, centralize sales operations, and accelerate post-sale service in a single solution.

Read more about Zenvia

Users also considered
BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

learn more
Broadvoice’s leading cloud-based business communications platform unifies your business phone, video conferencing, and texting under a single phone number.
Get fast implementation, quality and reliable service, at an affordable cost.

Read more about BroadVoice Cloud PBX

Users also considered