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Telephony Software - Page 6

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PhoneIQ logo
4.8
(10)

Cloud Phone System and Call Center Software via Salesforce

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PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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SkySwitch logo
4.8
(10)

Cloud-based PBX system

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SkySwitch is a cloud-based PBX system that helps IT businesses streamline customer communication processes using voice or video calls, messaging, and other methodologies from a centralized platform. It lets staff members utilize the QoS (Quality of Service) monitor to manage as well as run diagnostic tools to troubleshoot network issues.

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Spearline logo
4.5
(13)

Transforming global communications

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Spearline's quality assurance platform proactively monitors critical business telecommunications services, allowing you to optimize your customer experience leading to business growth.

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Natterbox logo
4.1
(22)

The Voice Experts for Salesforce

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We are the world's first telephone system that integrates 100% native in Salesforce, both Sales Cloud and Service Cloud. We offer a global Cloud PBX.

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Ring4 logo
4.3
(17)

Second phone number app for texting and calling

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Ring4 provides companies and individuals with a lightweight cloud telephony solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console.
Ring4 starts at $9.99/month/line.

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EasyCall Cloud logo
4.4
(15)

Software for managing agents, VoIP & call center operations

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EasyCall helps call centers manage inbound and outbound calls, recordings, Voice Over Internet Protocol (VoIP) services, and more via a unified portal. The multi-language application offers predictive, progressive, and power dialer, which enables organizations to automate calling and voice recording operations.

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Eloquant logo
4.2
(17)

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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BeInContact logo
4.4
(14)

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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LeadDesk logo
4.8
(9)

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Yodel logo
4.2
(17)

Business phone system for streamlining customer service

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Ytel logo
3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Alvaria CX Suite logo
4.0
(21)

Turn your customer experience into a competitive advantage.

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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CircleLoop logo
4.6
(11)

Cloud based business telephony system

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CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

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IPscape logo
4.9
(8)

Cloud Contact Centre with Voice, Email, Web Chat, SMS

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Enable remote working for a business' contact centre with ipSCAPE. Feature-rich with multichannel capabilities including Voice, Email, Web Chat and SMS. Hosted on Microsoft Azure for unparalleled security, capacity and performance. ipSCAPE integrations with BI tools and CRMS including Salesforce, Dynamics.

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Steam-connect logo
4.9
(8)

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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Ring.io logo
4.1
(19)

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Diabolocom logo
5.0
(7)

Cloud software for call centers & customer service.

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Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

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Increso logo
4.6
(10)

Cloud-based customer communications platform

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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Playbooks logo
3.5
(35)

Sell More with an AI System of Growth

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The Playbooks sales acceleration platform delivers:
• Visibility: Know what your sales reps are doing and what is working.
• Productivity: Increase key metrics with easy-to-use tools and motivation.
• Effectiveness: Sell more by focusing reps on deals most likely to close.

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INO CX logo
4.5
(10)

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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InfiniTalk logo
4.5
(10)

Communication management software for call centers

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InfiniTalk is a cloud-based communication management platform that assists call centers with managing custom support, orders, consignments, and client communication via a unified portal. It offers features such as a real-time translator, automated phone registration, and more.

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CM.com Communications Platform logo
4.9
(7)

One platform to reach your audience via all mobile channels

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Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP solutions. Get insights into detailed information about each call. Easily extend your customer communications with text messaging through all mobile channels via the single platform.

Read more about CM.com Communications Platform

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InGenius logo
4.9
(7)

Computer telephony integration to fuel efficiency

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Drive more value from your telephony investment. Bring your Asterisk, Avaya, Cisco, Genesys, Mitel or Twilio phone system into your CRM using InGenius to ignite productivity and uncover new business insights. InGenius works with your existing telephony infrastructure just the way you want it to.

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Sabienzia logo
4.6
(9)

Digital communication suite for sales and customer service

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Sabienzia is a web-based contact center software for sales and customer service teams that enables digital engagement with customers through web and phone using video, voice, chat and screen sharing - without installation, across devices and from anywhere.

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Brring logo
5.0
(6)

Live dialing and prospect engagement tool for sales teams

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Brring is a cloud-based lead generation solution that assists sales teams with conference calling, prospect calling, and engagement. Key features include reminder messages, a contact database, an activity dashboard, call scheduling, calendar integration, call history, and reporting.

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