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360dialog Logo

Messaging iPaaS & WhatsApp Business Solution Provider

Table of Contents

360dialog - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

360dialog overview

What is 360dialog?

360dialog is a messaging iPaaS solution and an official WhatsApp Business Solution Provider (BSP). 360dialog provides a WhatsApp Newsletter solution for Enterprises with marketing automation and a WhatsApp analytics platform. Moreover, the Official BSP offers a partnership program that enables Independent software vendors (ISVs) and software developers to add the WhatsApp Business API to their business offerings.

360dialog offers competitive flat-fee pricing for WhatsApp Business API accounts.

360dialog's WhatsApp Business API enables users to connect WhatsApp with another application, build chatbots, or integrate it with third-party applications. 360dialog's API is compatible with many CRM integrations (HubSpot, Salesforce, Zoho, Pipedrive, and more), automation solutions (i.e. Zapier), and omnichannel messaging solutions provided by partners or independent software vendors. 360dialog's WhatsApp API also enables the deployment of a shared WhatsApp Inbox that gives access to multiple users.

Regional hosting within Google Cloud and Yandex Cloud is available.

Enterprises or Independent software vendors that want to provide WhatsApp access to their end users can join 360dialog's partnership program and get access to our Partner API, and Partner hub which enables tracking new signups and API statuses.

The WhatsApp Business API from 360dialog is developer-friendly and compliant with the original WhatsApp Business API documentation.

Developers can test the WhatsApp Business API with 360dialog's sandbox or test environment by sending messages and templates and receiving a Webhook.

3 main objects can be received through webhooks:

1. messages: Used to notify users when they get a new message and what is in the new message.

2. statuses: Used to notify users when there's a status change in a message that has been sent.

3. errors: When any out-of-band errors occur in the normal operation of the application, this array describes the error.

Starting price

49per user /
per month

Alternatives

with better value for money

360dialog’s user interface

Ease of use rating:

360dialog reviews

Overall rating

3.5

/5

13

Positive reviews

54

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.54/10
Rating distribution

5

4

3

2

1

6

3

0

0

4

Who uses 360dialog?

Based on 13 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Marketing and Advertising
Retail
Hospitality
Others

Use cases

Conversational Marketing Platform
iPaaS

360dialog's key features

Most critical features, based on insights from 360dialog users:

API
Audience targeting
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging
CRM
Customer segmentation
Email management

All 360dialog features

Features rating:

API
Audience targeting
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging
CRM
Customer segmentation
Email management
Engagement tracking
Lead capture
Lead management
Lead qualification
Live chat
Mobile access
Reporting/Analytics
Social media integration
Template management
Third-Party integrations

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360dialog pricing

Value for money rating:

Starting from

49

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about 360dialog price and value

Value for money rating:

360dialog integrations (7)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as 360dialog integrations and how users feel about them.

Integration rating: 4.0 (1)

360dialog support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation
Videos
In Person
Webinars

360dialog FAQs

Related categories