Carbonite Reviews

Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

It works automatically in the background.. I have mine set up auto-backup daily at 4pm. Nice that it does its thing in the background and you don't have to manage it.

Nothing really bad to say.. the interface is basic and pretty easy to understand. There is nothing I would chance.

Carbonite endpoint backup solution has ease of deployment and policy settings. Once you set it up correctly based on your companies values, carbonite does the rest.

Coming off of the trial and into production it seemed that policy settings where missed. It would have been beneficial for carbonite to explain more in depth about restrictions within their policy settings. After a few phone calls back and forth everything seems to be running well. Communication to the customer is key

Ease of install - It is extremely easy to deploy Carbonite. I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012. Each time the process is quick and simple. I also like the custom updates it provides on backup status. It also lets you customize backup policies for each individual device to optimize utilization.

They wanted to increase our yearly cost by more than 50% with minimal account upgrades. Our account was set to renew automatically at this increased price with no warning. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out. At that time he informed me our price was going up. The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. I really did not like that their system was showing one price but they planned to spring another on us.

After a small learning curve the platform's UI is easy to configure and is intuitive. I can retrieve a backup copy of a lost file through the software's pop up in a matter of minutes and continue on with the project.

Unfortunately, any older files which are in my back up must be restored by a Carbonite representative. This involves a phone call and some time with the representative. Not a bad experience, just a minor inconvenience compared to the do-it-yourself newer backed up files.

I have used Carbonite for a long time and recommend to all my business customers because it is the most reliable backup on the market and easy to use.

The pricing is a little expensive but it is a Great Product

I like how easy it is to setup Carbonite. You download the software then simply tell it what files/folders you want backed up. Then you tell it how often to back up. It is easy to setup and after it is setup, you'll forget its there...until your computer dies and you need to restore the files. Luckily, having carbonite means that if/when your computer dies, you won't lose your valuable files. Their customer support is really good. I was having trouble restoring files and was able to get a support agent on the phone within 10 minutes and within another 5-10 minutes we were good to go.

The carbonite website is pretty slow. I am restoring about 20gb of files now and it is going super slow. It is saying it'll take 16hrs to download 20gb. That's insanely slow. I know it is not our internet because I transfer large files a lot and it doesn't take long with our internet speed in the office.

Carbonite makes keeping a record of your valuable information extremely easy and reliable. In the past when we have had a computer crash and vital information was lost from the unit we were able to easily find and backup the information from Carbonite.

We really have not had any negative experience with using Carbonite. It is easy to set up and to download your lost information.

Once you configure your initial backup, Carbonite will take care of everything for you on auto pilot. New files and changed files will automatically be backed up without you having to remember to. Restoring files after a catastrophic hard drive failure took a while due to the size of the backup but worked well.

Price has been increasing steadily over the years without adding value, other providers are now more competitive price wise.

You can backup your server and desktops using the locally installed software. You have great control over what and when everything is backed up.

When I needed to do a full server restore, it would have taken days to restore. I contacted Carbonite which sent me a hard drive with our backup on it, which save me many hours.

I have used Carbonite in the past when I was running a company with 10 employees. One of my worst fears in the world would be having a computer corrupt or damaged and not able to access the files. It is better to be prepared than kick yourself later for not doing it. It was easy to set up carbonite on all of the computer and synced the backup on changes that were made within the computer. You select...

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The least of what I liked about this is probably pricing. I feel like it should be a little lower for a backup system. There are quite a few plans to choose from but think the pricing for all of them should be a little lower. Other than that everything is perfect!

Carbonite was one of the first cloud backup services available. For an annual fee (which can be renewed for up to three years at a time), you can have all your files uploaded to a secure server. All files are encrypted and stored safely until you need them again. Carbonite constantly checks your system for new files and updates the backup as needed. Carbonite also has an option to back up your entire system--not just document files. The best selling point is that your files are encrypted before they leave your system.

Carbonite is a bit on the expensive side, when you consider that there are less expensive options available for simple (unencrypted) cloud services. Also, restoring a backup from Carbonite can take many days because of the encryption/decryption process. Unless you absolutely need a system backup, use another service for cloud storage.

Carbonite works behind the scenes and I have used here at work and at home. You can be confident your files are available if they are lost on your computer

The increase in the yearly fee. There are other systems that do similar saving like in cloud that are free. You would still need something like Sea Gate to back up the external and that would cost more in Carbonite but it would make more sense paying for. However, Sea Gate is a one time purchase.

We use Carbonite as our backup program for our computer system. On occasion when our computers update it will change settings on the computer. Carbonite has the ability to let you know via email if it backed up successfully or not. This way we can catch a problem as soon as it arises.

On occasion there are issues with the computers backing up because of new computer updates. This is solved by alerting us via email when our server does not backup properly.

We use Carbonite in our office and it is a great program to have. The software runs in the background and doesn't slow your computer down. I also appreciate the friendly reminders of when we're either running out of space or didn't backup a computer during the week.

Make sure each machine has a specific profile name because the system will get confused. Also, please don't attempt to duplicate machine names (i.e. if your computer is completing an IT replacement) as this also confusing the system.

I like that this software is very reliable. It is working in the background constantly updating all new files. Not only that, but it doesn't slow down the computer while doing it which is a huge plus in my book. I've had many other software programs slow my computer down and I end up ditching them. If we accidentally delete a file, we can go into Carbonite and recover it.

A couple downsides to this is that if you do happen to lose your information, it takes a long time to download all of the files back onto your computer. Another downside is that Cabonite does not backup any files that have the symbol ~ in the name. I use this often to put certain commonly used files up at the top of list for quick access.

It's easy to set up and operates behind the scenes. You don't even know it's running and it backs up your files to the cloud. Super simple to set up and use.

I don't have any issues with this software. The prices is reasonable, the back up process is simple, and it's a great piece of mind software.

Carbonite is easy to set up on each machine. We can select what we want backed up. Restore can be done in a couple ways.

Occasionally it will give you a message that something is not being backed up and 99% of the time if you check you will find it was being backed up anyway. Just little glitches like that.

- You can back up an unlimited amount of photos, music, and files. - You can easily see what files are included in the backup, and easily add more files. - Backup is continuous, you don't have to check it or worry about it. - Overall a good backup solution. I have not had any problems or errors.

- It takes forever to retrieve your files. I am restoring files from my old computer to my new one. It has been going for about three WEEKS and it is now at 83%. However, if I needed one particular file right away, I could search for and download that one sooner.

Carbonite was my safety net when my system crashed. I have created a LOT of marketing material over time and it is imperative to have a backup system. I was able to find the files I needed and load them back. Their phone line customer service was also top-notch the one time I called. They were professional and helpful and had me up and running quickly.

The main detriment is that if you have a lot of large files it will take you a long time even with fast upload speed to get your files loaded back.

After losing all my files on an external hard drive, I switched to Carbonite. It automatically backs up my computer files daily. I can access them online and download them on any computer. If in the event my computer crashes, I can download all my files to my new computer.

It didn't back up all my videos. Not sure why it may have been my subscription. But I lost several video files.

One of the best features of this software is the ease of use. Upon setup, it walks you through the entire process. Doesn't get any easier than that. I've used this software for several years and during that time had on two occasions lost a hard drive and all the data on it. Thankfully Carbonite was there to restore.

I've used Carbonite for several years and honestly don't have any negatives for this program. It just works!

Been using it at home for years. Very reasonably priced. I love that it can run automatically during the specified hours so I don't have to worry about it using bandwidth. Files are then available to other devices.

Video files are not automatic. You have to specify to back up each one, or a bunch at a time, but it's not as automatic as other file types. So, every once in a while, I search file type: video, select all, and make sure they're all being backed up. Interface for getting files from the cloud is a little slow and clunky.

- This is an application which helps us to keep a backup of all our servers daily - This application is very easy to setup and access. - This application is very efficient is storing and retrieving data files without any issues.

- the pricing can be more affordable in pricing - this application can have more features to handle more use cases. - this application can be more optimized on UI

The greatest thing about Carbonite is the ability pick and choose what computers and servers you want to back up. Being able to change thing daily is a huge benefit.

One are that has been hard to learn about Carbonite is the ability to not Back up certain files. However, the help desk has been great at helping and then they actually follow up to make sure the issues are resloved!