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Case Status

Connect clients. Automate flows. Grow your Firm

Table of Contents

Is this product right for your business?

Find out with a

Case Status - 2025 Pricing, Features, Reviews & Alternatives

What is Case Status?

For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.

Benefits of using Case Status

An average decrease of 51% in unnecessary inbound inquiries from Clients

Save staff time and cost handle more clients without expanding headcount

Integrated workflow and bi-directional updates through our cloud-based API integration that drives operational efficiency and reduces staff time.

Win more new cases during the intake process vs competitor firms

75-85% adoption rate for clients of the platform via the Case Status mobile application

High adoption leads to happier clients which in turn yields more reviews

Firms that use Case Status to serve their Clients have a 31% higher Net Promoter Score than those that don’t.

Happy clients are far more inclined to provide referrals to friends & family

Through dedicated, client-focused and automated communication, drive customer satisfaction as evidenced by 4X increase in 5 Star google, Yelp and Avvo reviews, increased referrals and SEO rankings for Google searches

More positive reviews yield additional referral business

Differentiate your firm from others by offering a superior client experience

Starting from

Per month

Alternatives with better value for money

Case Status's key features

Most critical features, based on insights from Case Status users:

Client Portal

5.0

(3)

Chat/Messaging

5.0

(3)

File Sharing

5.0

(3)

Third-Party Integrations

4.5

(2)

Engagement Tracking

5.0

(1)

SMS Messaging

5.0

(1)

All Case Status features

Features rating:

4.8

(11)

Mobile Survey

5.0

(1)

Interactive Content

5.0

(1)

Alerts/Notifications

5.0

(1)

Customizable Branding

4.0

(1)

Batch Communications

5.0

(1)

Real-Time Reporting

(0)

Real-Time Notifications

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Ratings/Reviews

(0)

Pulse Surveys

(0)

Process/Workflow Automation

(0)

Personalization

(0)

Performance Metrics

(0)

On-Demand Communications

(0)

NPS Survey Structure

(0)

NPS of Customers

(0)

Negative Feedback Management

(0)

Multi-Language

(0)

Multi-Channel Communication

(0)

Workflow Management

(0)

Visual Analytics

(0)

Version Control

(0)

Text Analysis

(0)

Template Management

(0)

Task Management

(0)

Surveys & Feedback

(0)

SSL Security

5.0

(1)

Single Sign On

(0)

Sentiment Analysis

(0)

Self Service Portal

5.0

(1)

Segmentation

(0)

Secure Data Storage

(0)

Search/Filter

(0)

Role-Based Permissions

5.0

(1)

Reporting/Analytics

(0)

Reporting & Statistics

5.0

(1)

Reminders

(0)

Interaction Tracking

(0)

CSAT Survey Structure

(0)

Conditional Logic

(0)

Complaint Monitoring

(0)

Communication Management

(0)

Commenting/Notes

(0)

Collaboration Tools

(0)

Client Management

(0)

Case Notes

(0)

Calendar Management

5.0

(1)

Autoresponders

(0)

Archiving & Retention

(0)

API

5.0

(1)

AI/Machine Learning

(0)

Activity Tracking

(0)

Activity Dashboard

(0)

Access Controls/Permissions

5.0

(2)

Forms Management

(0)

Feedback Management

(0)

Employee Portal

(0)

Drag & Drop

(0)

Document Management

5.0

(1)

Data Visualization

(0)

Data Security

5.0

(1)

Data Import/Export

4.0

(1)

Customizable Templates

(0)

Customizable Questions

(0)

Customizable Forms

(0)

Customizable Fields

(0)

Customer Segmentation

(0)

Customer History

(0)

Customer Experience Management

(0)

Customer Database

(0)

Case Status alternatives

Case Status

5.0

(11)

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

5.0

Customer Support

5.0

Jotform

4.7

(2.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

Tidio

4.7

(465)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

CustomerHero

4.9

(174)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.9

Case Status pricing

Value for money rating:

5.0

Starting from

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Case Status integrations (12)

Integrations rated by users

We looked through 11 user reviews, to identify which products are mentioned as Case Status integrations, and what is the users perception.

CASEpeer

Integration rating: 5.0 (1)

Other top integrations

Case Status support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Phone Support

FAQs/Forum

Email/Help Desk

Knowledge Base

Training options

Live Online

Webinars

Documentation

Videos

In Person

Case Status reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.91/10

Rating distribution

Read all reviews

Case Status FAQs

Q. What type of pricing plans does Case Status offer?

Case Status has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Case Status?

Case Status has the following typical customers:
Freelancers, Mid Size Business, Small Business

Q. What languages does Case Status support?

Case Status supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Q. Does Case Status support mobile devices?

Case Status supports the following devices:
Android, iPad, iPhone

Q. Does Case Status offer an API?

Yes, Case Status has an API available for use.

Q. What other apps does Case Status integrate with?

Case Status integrates with the following applications:
Filevine, CoCounselor, Zapier, CASEpeer, MyCase, SmartAdvocate, Smokeball, Litify, MerusCase, Clio, NuLaw

Q. What level of support does Case Status offer?

Case Status offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base