Continuum Comparison

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Overview

Continuum is the proactive platform for what’s next. With technologies and integrated services spanning security to backup to monitoring, the Continuum platform anticipates and tackles MSPs’ next challenges—enabling them to grow with confidence.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
/No info available/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

4.8

(21)

54321
16
5
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support
100%
would recommend this app to a colleague

Pros

Continuity in conjunction with the Continuum NOC is a fantastic solution that ke...Read More
The customer Management portal is great. Gets great alerts when the customer's h...Read More
Granular backups, full VM ability, price is great, I can use any hardware I want...Read More

Cons

Continuum is working on these, but every now and then an old bug from a previous...Read More
They are caught between two different layouts so some screens use an old confusi...Read More
Lack of geolocation software for MIcrosoft Windows based machines.
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features36
  • API
  • Alerts / Escalation
  • Assessment Management
  • Automated Scheduling
  • Automatic Backup
  • Backup Management
  • Chat
  • Communication Management
  • Data Recovery
  • Data Replication
  • Disaster Recovery
  • Employee Management
  • Event Logs
  • Help Desk Integration
  • IT Asset Tracking
  • Issue Management
  • Issue Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Performance Reports
  • Prioritizing
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Control
  • Remote Monitoring
  • Risk Alerts
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Software Testing Management
  • Status Reporting
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integration

Integrations

  • Total integrations13
  • Bitium
  • Box
  • Dropbox
  • Facebook
  • GitHub
  • Google Drive
  • HipChat
  • JIRA Software
  • Mailchimp
  • Microsoft Azure
  • NetSuite
  • Office 365
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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