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Datadog
5
227
4
127
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based observability & security for all sizes
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Datadog - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Datadog overview

Based on 367 verified user reviews
What is Datadog?
By industry, Datadog reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Datadog cited by reviewers is log analysis (45% of reviewers).
What are the most popular integrations for Datadog?
The Datadog integration most frequently cited by reviewers is Slack, a team communication product rated 4.7 out of 5 for its integration with Datadog.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Log Management
Security and Access Control
Monitoring
Metrics
Pricing
Onboarding
Datadog’s user interface
Datadog reviews
Overall rating
4.6
/5
367
Positive reviews
79
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.79/10
5
4
3
2
1
227
127
10
2
1
Elizabeth A.
Systems Adninistrator

Kaynan S.
Software Engineer
Drew L.
SR SYS Admin

Kaynan S.
Software Engineer
Rakhi V.
QA Lead
Jory S.
Frontend architect
Who uses Datadog?
Based on 367 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Datadog's key features
Most critical features, based on insights from Datadog users:
All Datadog features
Features rating:
Datadog alternatives
Datadog pricing
Pricing plans
Pricing details:
User opinions about Datadog price and value
Value for money rating:
To see what individual users think of Datadog's price and value, check out the review snippets below.
Elizabeth A.
Systems Adninistrator

Kaynan S.
Software Engineer
Datadog integrations (17)
Integrations rated by users
We looked at 367 user reviews to identify which products are mentioned as Datadog integrations and how users feel about them.
Integration rating: 4.7 (18)
Integration rating: 4.5 (12)
Integration rating: 4.5 (9)
Integration rating: 4.8 (8)
Integration rating: 4.7 (7)
“Streaming SSM Session Manager logs and Run Command calls directly into CloudTrail creates an immutable audit trail for security compliance and incident investigations.”
Estrella A.
Software Engineer
Integration rating: 4.6 (7)
Datadog customer support
What do users say about Datadog customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Datadog customer support.
Widespread user sentiment highlights fast, knowledgeable, and helpful customer support that assists with onboarding and ongoing issues.
A limited number of users report slow, unresponsive, or unhelpful support, with some citing difficulty getting direct or relevant answers.
Support options
Training options
To see what individual users say about Datadog's customer support, check out the review snippets below.
“The user interface is very simple and customer support and account help our teams in providing training and guidance in case of any issue.”
Khatibur R.
Platform Engineer
“We have also had less than stelar experience with DataDog support, basically being non-responsive.”
Jacob V.
Systems Administrator
“The consequences can include loss of information (due to the developer interpreting the stakeholder's need / wish differently) or confusion (the developer having a tech focused mindset and language while the stakeholders do not)”
Jory S.
Frontend architect
Datadog FAQs
Datadog has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What is Datadog used for?
Datadog is a cloud-based SaaS observability and security platform that consolidates infrastructure monitoring, application performance management (APM), log management, real user monitoring, and cloud security into a single unified interface. The platform ingests metrics, traces, and logs across cloud, on-premises, and hybrid environments, correlating telemetry data to surface actionable insights for engineering, DevOps, and security teams across organizations of all sizes. Datadog extends core observability with over 700 integrations covering major cloud providers, container orchestration systems, databases, and CI/CD pipelines. Teams can configure customizable dashboards, set threshold-based or anomaly-driven alerts, and trace distributed requests end-to-end across microservices architectures. Security capabilities include cloud security posture management (CSPM), cloud workload security, and application security monitoring, enabling security and engineering teams to operate within a shared context rather than siloed tooling. Suited for industries including technology, financial services, retail, and media, Datadog supports use cases ranging from container and Kubernetes monitoring to compliance reporting and incident management. Synthetic monitoring, continuous profiling, and network performance monitoring round out the platform, giving organizations broad coverage across the full software delivery and operations lifecycle.
Q. Does Datadog support mobile devices?
Datadog supports the following devices:
iPhone, Android, iPad
Q. What level of support does Datadog offer?
Datadog offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)



















