App comparison
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DeskDirector
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM software for managed service providers
DeskDirector Alternatives & Competitors (2026)
Top 10 free alternatives
Boardable
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Board management software built for nonprofits
0.6
Value for money
Starting price
0.2
Functionality
Mobile Access
5/5
Scheduling
5/5
Collaboration Tools
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Acronis Cyber Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Hybrid Cloud Backup-as-a-Service Solution for Providers
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Backup Scheduling
4.6/5
Data Replication
4.6/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Comet Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver Fast, Secure Data Protection
0.7
Value for money
Starting price
0.2
Functionality
Differential Backup
5/5
Multiple Format Support
5/5
Data Recovery
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.7
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.3
Value for money
Starting price
0.5
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.5
Value for money
Starting price
0.2
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
ManageEngine Key Manager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based SSH key and SSL certificate management solution
0.5
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Access Controls/Permissions
5/5
Activity Dashboard
4.5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
SuperOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PSA-RMM PLATFORM FOR MSPs
0.4
Value for money
Starting price
0.1
Functionality
IT Asset Management
5/5
Documentation Management
5/5
Support Ticket Management
4.8/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Editing Platform
0.3
Value for money
No pricing info
Starting price
Functionality
Video Streaming
5/5
Event Scheduling
5/5
Third-Party Integrations
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.5
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.2
Value for money
Starting price
0.2
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
Value for money
No pricing info
Starting price
0.4
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
0.7
Value for money
Starting price
0.4
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Social Network (ESN) to connect and communicate
0.3
Value for money
Starting price
0.2
Functionality
To-Do List
5/5
Role-Based Permissions
5/5
Feedback Management
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.1
Value for money
Starting price
0.3
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics
1.0
Value for money
Starting price
0.7
Functionality
Call Routing
5/5
Alerts/Notifications
5/5
Video Conferencing
N/A
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-tenant vulnerability & contextual risk management tool
1.0
Value for money
No pricing info
Starting price
0.4
Functionality
Security Auditing
5/5
Real-Time Reporting
5/5
Real-Time Monitoring
5/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advanced Network and Application Monitoring Software
0.5
Value for money
Starting price
0.2
Functionality
Maintenance Scheduling
N/A
Monitoring
N/A
Data Virtualization
N/A
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud management and monitoring platform
0.5
Value for money
Starting price
0.3
Functionality
Incident Management
5/5
Alerts/Notifications
5/5
Service Level Agreement (SLA) Management
4/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern IT incident management and response solution
0.3
Value for money
Starting price
0.2
Functionality
Problem Management
5/5
Collaboration Tools
5/5
Incident Reporting
4.9/5
Top Features
Incident Management
5/5
Customizable Branding
5/5
Service Level Agreement (SLA) Management
5/5