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DeskDirector
5
9
4
1
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM software for managed service providers
Last updated: March 2026
DeskDirector Alternatives & Competitors (2026)
Top 5 free alternatives
Syncro
One platform for IT teams to strengthen security, streamline
0.7
Value for money
Starting price
0.1
Functionality
Calendar Management
4.5/5
Anti Virus
4.4/5
Billing & Invoicing
4.4/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Zoho Assist
Cloud-based remote support solution
0.7
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
NinjaOne
Unified endpoint management & IT automation platform
0.6
Value for money
No pricing info
Starting price
0.2
Functionality
Activity Tracking
5/5
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Atera
Cloud and mobile-based IT management platform with AI
0.6
Value for money
Starting price
Functionality
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
ManageEngine Endpoint Central
Desktop, mobile device & patch management software
0.5
Value for money
Starting price
0.3
Functionality
API
4.8/5
AI/Machine Learning
4.7/5
Application Security
4.5/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
SysAid
AI-enabled ITSM platform for businesses of all sizes
0.5
Value for money
No pricing info
Starting price
0.2
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Freshservice
A complete IT service management (ITSM) tool for business
0.4
Value for money
Starting price
Functionality
Analytics
4.3/5
Alerts/Notifications
4.3/5
API
4.3/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
JIRA Service Management
IT service platform for unified support
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
N-sight RMM
Cloud-based remote monitoring and management platform
0.1
Value for money
Starting price
0.1
Functionality
Anti Virus
5/5
Access Controls/Permissions
4.1/5
Alerts/Notifications
4/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
N-central
On-premise and hosted RMM software for MSPs
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.2/5
Access Controls/Permissions
4.2/5
Active Directory Integration
4/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.1
Value for money
Starting price
0.2
Functionality
API
4.4/5
Asset Tracking
4.4/5
Automated Routing
4.3/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Archiving & Retention
4.8/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.7
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.8/5
Anti Virus
4.6/5
Alerts/Notifications
4.5/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Value for money
No pricing info
Starting price
Functionality
Analytics
5/5
Access Controls/Permissions
4.4/5
API
4.3/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.5/5
API
4.5/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.8
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
API
5/5
Approval Process Control
5/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.3
Value for money
Starting price
0.3
Functionality
Asset Tracking
5/5
Alerts/Notifications
4.5/5
API
4.3/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.6
Value for money
Starting price
0.5
Functionality
Activity Dashboard
5/5
Change Management
5/5
Asset Tracking
4.9/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
5/5
Access Controls/Permissions
4.5/5
Accounting Integration
N/A
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
0.7
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
3.8/5
Automatic Patch Deployment
3.3/5
Alerts/Notifications
3/5
Top Features
Client Portal
4.8/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5