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Drupal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source Content Management Platform
Table of Contents
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Drupal - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Drupal overview
Based on 453 verified user reviews
What is Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
What do users say about Drupal pricing?
Some reviewers find Drupal’s open-source model and lack of licensing fees appealing, and users appreciate the free modules for building robust sites. However, some reviewers feel ongoing maintenance, paid plugins, and unclear roadmaps increase long-term costs.
Starting price
Alternatives
with better value for money
Pros & Cons
Website Management
Content Management
Security and Access Control
Bugs and Issues
Developer Experience
Pricing
Drupal’s user interface
Drupal pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
3.5
Customer support
3.9
Reviews sentiment
What do users say about Drupal?
By industry, Drupal reviewers are most commonly professionals in computer software (16%). The most frequent use case for Drupal cited by reviewers is content management (94% of reviewers).
Select to learn more
Who uses Drupal?
Based on 453 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Drupal's key features
Most critical features, based on insights from Drupal users:
All Drupal features
Features rating:
Drupal awards
Drupal alternatives
Drupal
Starting from
Free
Google Drive
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No pricing info
WordPress
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No pricing info
Microsoft SharePoint
Starting from
No pricing info
Drupal pricing
Starting from
Free
User opinions about Drupal price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Drupal's price and value, 62% mention it in a positive light.
Some reviewers find Drupal’s open-source nature and lack of licensing fees appealing, especially for low-budget projects or organizations seeking a no-cost CMS with high flexibility and customization. Users appreciate the extensive free modules and the ability to implement robust sites without upfront software costs. However, some reviewers feel ongoing maintenance, frequent upgrades, and the need for specialized developers increase long-term expenses. Some users report that paid plugins and development resources can be costly, making Drupal less cost-effective for simple sites or teams without technical expertise. Reviewers indicate that investment decisions are complicated by unclear product roadmaps.
, and
To see what individual users think of Drupal's cost and value, check out the review excerpts below.
Rachael S.
Clinical Marketing Manager
Jeremy K.
Owner
Drupal integrations (335)
Integrations rated by users
We looked at 453 user reviews to identify which products are mentioned as Drupal integrations and how users feel about them.
Integration rating: 3.6 (5)
Integration rating: 4.0 (3)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Drupal customer support
What do users say about Drupal customer support?
Customer support rating:
We analyzed 58 verified user reviews to identify positive and negative aspects of Drupal customer support.
Widely noted by reviewers, Drupal benefits from a massive, active community that provides quick help and answers to questions.
A fair number of users appreciate the wealth of documentation, forums, and online resources available for troubleshooting.
Multiple users highlight that community-driven support is responsive, often resolving issues within a business day.
A portion of users value the expertise and availability of developers in the community for personalized assistance.
Support options
Training options
To see what individual users say about Drupal's customer support, check out the review snippets below.
“Utilizing a content management system, Drupal easily keeps content up to date and displays it to any variety of devices; and as an open-source platform, Drupal enjoys immense support through an enthusiastic community of users.”
Bill L.
Programmer
“The customer support is quite impressive ad also they offer an advanced and more sophisticated functionality to enable create a very high end websites and also social networking pages.”
Nnoli K.
CEO
“I like that there is a strong community support system of developers and programmers for this content management system. When looking for a module to use for whatever function you need, it's best to use that developer community and check out the reviews.”
Bridget N.
Director of Marketing & Communications
Drupal FAQs
Drupal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Drupal used for?
Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
Q. What languages does Drupal support?
Drupal supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Drupal offer an API?
Yes, Drupal has an API available for use.
Q. What level of support does Drupal offer?
Drupal offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
