GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
LogMeIn Rescue vs ISL Light Comparison (2026)
Add to Compare
Compare similar apps
TeamViewer ONE
4.6
Zoho Assist
4.7
AnyDesk
4.6
Good recommendations?
LogMeIn Rescue
5
111
4
47
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ISL Light
5
592
4
176
3
10
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
163
5
4
3
2
1
111
47
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
779
5
4
3
2
1
592
176
10
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Andrea M.
Vice President, Instructional Design Services
Andrea M.
Vice President, Instructional Design Services
Amit A.
Senior Procurement Specialist
Pros
Joze V.
general manager
Gregor Ž.
Professional Worker
Gregor Ž.
Professional Worker
Cons
Mihai N.
Project Manager
Larni F.
Office Manager
Louwrens N.
Senior IT Engineer
Cons
David B.
System Technician
Anthony D.
Director
Andraž C.
IT Director
- Vendor responds to reviews
- Last review8 months ago
- Vendor responds to reviews
- Last review4 months ago
Key features
- Total features90
- AI Copilot
- AI Summarization
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audit Trail
- Authentication
- Automated Routing
- Availability Management
- Blended Call Center
- CRM
- Call Logging
- Call Recording
- Campaign Management
- Change Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Desktop Virtualization
- Desktop/Browser Sharing
- Diagnostic Tools
- Diagnostics Tools
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- IT Asset Management
- IT Incident Management
- IT Reporting
- Inbound Call Center
- Incident Management
- Interaction Tracking
- License Management
- Live Chat
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple Monitor Access
- Multiple User Accounts
- On-Demand Recording
- Performance Metrics
- Presentation Streaming
- Presenter Control Management
- Print Management
- Problem Management
- Project Management
- Projections
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Release Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Secure Data Storage
- Secure Login
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Surveys & Feedback
- Targeted/Locked Screen Sharing
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Uptime Reporting
- User Management
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management
- Total features86
- AI Copilot
- AI Summarization
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audit Trail
- Authentication
- Automated Routing
- Availability Management
- Blended Call Center
- CRM
- Call Logging
- Call Recording
- Campaign Management
- Change Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Desktop Virtualization
- Desktop/Browser Sharing
- Diagnostic Tools
- Diagnostics Tools
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- IT Asset Management
- IT Incident Management
- IT Reporting
- Inbound Call Center
- Incident Management
- Interaction Tracking
- License Management
- Live Chat
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple Monitor Access
- Multiple User Accounts
- On-Demand Recording
- Performance Metrics
- Presentation Streaming
- Presenter Control Management
- Print Management
- Problem Management
- Project Management
- Projections
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Release Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Secure Data Storage
- Secure Login
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Surveys & Feedback
- Targeted/Locked Screen Sharing
- Task Management
- Third-Party Integrations
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Uptime Reporting
- User Management
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management
Integrations
- Total integrations10
- Agiloft
- Autotask PSA
- Avast Ultimate Business Security
- Barracuda RMM
- Bitrix24
- Devolutions Cloud
- Freshdesk
- Freshservice
- HappyFox Help Desk
- Heimdal Remote Desktop
- JIRA Service Management
- Microsoft 365
- Microsoft Intune
- Microsoft Teams
- PDQ Connect
- Remote Desktop Manager
- Salesforce Platform
- Salesforce Service Cloud
- Zendesk Suite
- Total integrations11
- Agiloft
- Autotask PSA
- Avast Ultimate Business Security
- Barracuda RMM
- Bitrix24
- Devolutions Cloud
- Freshdesk
- Freshservice
- HappyFox Help Desk
- Heimdal Remote Desktop
- JIRA Service Management
- Microsoft 365
- Microsoft Intune
- Microsoft Teams
- PDQ Connect
- Remote Desktop Manager
- Salesforce Platform
- Salesforce Service Cloud
- Zendesk Suite
Alternatives
Explore similar apps
