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ManageEngine Endpoint Central

Desktop, mobile device & patch management software

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ManageEngine Endpoint Central Pricing

Pricing overview

Value for money rating

4.5

/5

402

Price starts from

795

Per year

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Desktop Central Professional Edition: $645.00/year

Suitable for managing 50 desktop computers in LAN

What users say

All this from a respected company and at a great price when compared with alternatives. If you what a fully featured suite then Desptop central is the one.

RS

Russell S.

This product fits our company size much better, is more flexible, requires less training and is more cost effective than SCCM.

RL

Rien L.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product for the price

Reviewed a month ago

Managed Engine Desktop central has made it easy to manage all of my devices.

Pros

The ease of use is the biggest benefit for this product

Cons

None yet, but have experienced some issues with the MDM solution

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely the must in any Environment (and a great pricing as well)

Reviewed a year ago

I've been using DesktopCentral since version 9 and I can see how this product evolves into a great, a "must have" tool for any organization. There is quite a competition exists, especially with Microsoft Intune (even though Intune does not provide all the functionality that DesktopCentral has) - it's free for E5 customers. We rely on DesktopCentral in our day to day work and it's our primary tool for endpoint + server management. Absolutely helpful tool. I must also mention Support - to have support options via chat - is a great idea, always available and always helpful.

Pros

All-in-One tool, Inventory, Security, Encryption, Patch management, MDM, Modern Management, Remote Access, Software Deployment - it's a "swiss knife" for any IT department. What makes Desktop Central great is that you have everything to manage your servers, endpoints, in all aspects of it just from a single tool. No need for a multi-server deployment, very easy to deploy and manage. It just works! Logically, easy and very user/admin friendly

Cons

Sometimes it takes a while to get a new functionality implemented or some existing functionality to be improved. MacOS support sometimes takes a while to "catch up" with new OS releases (even though Apple does provide access to "betas" to pretty much anybody). It would be great to have an edition were all the modules and addons (including Security one) would be already included (we would definitely go for it). Virtualization Modules, VDI management would be a great addition as well

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MEDC is an important tool for us.

Reviewed 3 years ago

Patching is a breeze. RDP has saved me a lot of headaches since I don't always remember the FQDN of every machine in the building. Helps let me know if systems are down. Overall its a tool I cant live without at this point.

Pros

Inventory features. Makes it really easy to see what PC's are running and who is using them. Login history, Windows patching, software inventories, warranty information (except for HP) and a great built in RDP feature. This software makes life a LOT easier. Its pricing is pretty competitive for everything it offers. We have stuck with it for almost 3 years and don't plan to switch away unless there is a drastic change in its price or functionality. So far I would give it a solid 9.5/10.

Cons

When you hit your license limit, if you don't realize it, and you do another installation, removing the license from an unused computer doesn't activate the one you were initially trying to activate. Often requiring you to jump through a little bit of hoops to get it going. Always make sure you have a free license prior to the install. The only other thing I would truly consider a con is some of the features are more buried then they should be, and its not always immediately obvious where your going to find what you are looking for. Once you have used it for a while, you get used to it though and its a non-issue.

Vendor response

Hello Dale, Greetings from ManageEngine! We're delighted that you like the multifariousness of Desktop Central and the fact that it has been making your job seamless for the past three years. We hope our product has aced in helping you with endpoint security and management. We are working towards creating better visibility in terms of the user interface. If you require further assistance with the product UI, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Works perfectly for me to manage and monitor several devices

Reviewed 2 years ago

Being a Game Developer and Digital Media Producer, I always need a solution to perfectly control and manage all of my desktop and mobile devices and Desktop Central is what I really found as an intuitive and innovative solution to do it. I can easily operate my devices, monitor their usage, install system updates, manage installation of softwares, share files within the systems etc very easily from a single device just because of Desktop Central which is far better when compared to its competitors. Desktop Central allows me to run its application even on my 32-bit system. It also has a mobile application which works smoothly.

Pros

There are several things I loved about Desktop Central like the ability to automate the patching of OS, automatic scanning and installation of latest service packs for OS, imaging of OS to protect my devices from security vulnerabilities. It also allows me to install and uninstall necessary softwares remotely with many of its useful features and built-in templates. A few more useful features are also...

Cons

The only thing I would like to say to Manageengine is that they should fix the pricing for Desktop Central, a small organization or a small firm can't easily afford this much expensive solution for them. Though, I think Desktop Central already offers to get a price Quote to their customers according to their need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Desk Central

Reviewed 2 years ago

It's almost all positive. It allows me to stay of top of all software patching, both Windows and 3rd-party. That's the single largest benefit. But in addition it allows quickly implement group policy-like configurations, effectively block thumb drives, reboot all machines on a set schedule, view a complete inventory of all hardware and software, search for specific software that's installed, implement quick changes to all machines when needed, like registry ones, and many others.

Pros

This product was easy for me to implement several years ago. Whenever I have problems, it's very easy to contact their support team and when i do they are very responsive. If a feature isn't there that I'd like to have, they also make a serious effort to see it implemented in the future. For what it does, it's very cost-effective and an extremely beneficial tool to have at my disposal as the lead tech in our organization. If it wasn't available I feel it would be extremely difficult to replace with anything product anywhere near its price range, and I'd likely lose features as well.

Cons

No product is perfect, and there's a few features I'd like to have added, but at least they make an honest effort to hear my concerns whenever i have them. I really can't think of much of anything else that I'd criticize them for, and I'm very happy with it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You must check out Desktop Central for *any* size organization

Reviewed 5 months ago
Pros

It's breadth of features. It literally has features you normally need 3-4 different products from different manufacturers. Normally someone will pay for remote control software, patch management, mobile device management, desktop management as separate products but all that (and more) are built right it. The integration into AD and the ability to patch update computers off the network is vital to my company. The price is also extremely affordable. I've used them in both a 1500 employee company with more than 2000 devices and now in a smaller company with 80 employees and 100 devices and it's been a godsend. Support is also amazing. they have articles available and live chat available and all hours which is nice for me.

Cons

Some parts are confusing, like the configuration profiles. It takes some getting used to.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your All-in-One Solution

Reviewed a year ago

I really can't leave without Manage Engine. It's my everyday Go-To tool for all my needs. You guys are doing a great job improving the software.

Pros

I love the fact that this software gets updates and upgrades periodically. I do appreciate the nice remote capabilities, the option to roll out your own image, MS Updates, asset management and great reports. Its my everyday tool for helping out end users and doing all my IT duties! Its an amazing tool! I am waiting for the day that they add Purchase Orders to the Manage Engine Suite.

Cons

Some upgrades might catch you by surprise since the design and the buttons change here and there, but I do understand the process of making things better for the IT Professional. Can be a bit expensive if you add all the tools to the suite. Better bundles should be added to the list of suggestions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nothing Comes Close To Zoho Corp and Desktop Central Price Per Value and Feature Wise

Reviewed a year ago
Pros

Nothing comes close to Manage Central when price per value is obvserved with the only issues being that it is a lot of information all at once, and that it has many configuration abilities and options. I have used this solution for a couple months now, but my experience with Zoho SaaS has been spectacular with 0% downtime on my original site I launched as a side project being 0 in 386 days! Would recommend this to anyone looking for a serious solution, and even to hobbyists and home lab users just looking to try something out!

Cons

Software is extremely customizable and granular, but has a sharper learning curve than a click and deploy solution. However the extra configurability is crucial in fields that require compliance, governance and hard coded security with a clear and present chain of command.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A unified endpoint management solution for omnichannel users for managing various s/w implementation

Reviewed 2 years ago

The ease of software deployment has been a cake walk. It has reduced the time efficiency by leaps and bounds. The performance of the software is a huge plus point

Pros

Ease of deploying the software to multiple devices with in minutes have saved cost, time and manpower for the organization

Cons

Customizing the dashboard and reports control could have been more user friendly.

Vendor response

Hello Kapil, Greetings from ManageEngine! We're glad that you like the multifariousness of Desktop Central. We hope our product has helped you with securing and managing your endpoints. We're happy to know that software deployment has been a walk in the park for your organization by using our product. We hope you've tried other features as well. If you require further assistance with the product features, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product! Compared to other ME products also very few bugs. Support should be improved.

Reviewed 5 years ago

Huge time savings in supporting our end users!

Pros

- stable - ease of use - value for Money is excellent!!! - covers (almost) all our endpoint management Needs - steady improvement in functionality

Cons

Technical Support should be improved! The technicians seem very knowledgeable! Anyhow, I miss the personal contact to the Support engineers. I don't like how, in a Support session, the technician connects to my PC and starts clicking around and Chat through Notepad. Any other vendor's Support technician would give me a call and stay on the phone while Troubleshooting Problems. It's a great way to learn about the product for me, and for the technician it may also be usefull as I may help the technician by providing Details more easely. I think that it would improve the Support process drastically. I really dislike the way Support works at the Moment!

Vendor response

Hello Philipp, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. Thank you for your feedback on our support, and we're happy to keep you informed that our support team today is not what it used to be three years back. We've worked on inflating every intricate detail with our customer service. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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desktop Central: Affordable, yet complex

Reviewed 7 months ago

Sales was challenging as they expect you to be an expert on their product already. Installation was easy and the actual product is amazing.

Pros

The one-stop shop for all IT endpoint tasks. We previously used multiple tools for patching, inventory, remote access, and software control. MEDC allows us to roll them all into one easy to use tool. The fact that it's cloud based is key as we try to minimize any on-prem services.

Cons

Some of the terms can be confusing, and the sheer number of different ME products makes selecting the correct product challenging. The sales team could use some training on how to properly assist potential customers on needs assessments and how their products align and especially interact.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Brilliant system that is constantly updated with new features

Reviewed a year ago

Customer service is usually really good. most issues are resolved within a couple of hours. if logs have to be sent, I'd give them 4-5 days

Pros

The system is cheap, reliable, integrates with our Servicedesk well and constantly has new features added to it

Cons

When a new update is released, their quality control can sometimes be lacking. there's always several issues such as not being able to search, not being able to sort, not being able to connect to PCs (these issues were just in the last 2 months). Even though we have the Enterprise version (that's supposed to include everything), In the last 2 years, they've released a couple of Add-ons... They seem to ignore the fact that we paid for the enterprise level to get everything included, and are seperating everything that they can so that we have to continue spending

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Desktop Central offers the best features to manage multiple devices from a Central device.

Reviewed 2 years ago

Our organization is using Desktop Central to manage all of our devices including devices with Windows and Mac OS, Android and iOS devices from a single Device. Desktop Central has allowed us to give the Power of controlling all the devices to a Single Central Device which can be operated by Senior IT managers. We can manage Software installation, patching and deployment with ease. We can also monitor who is using what device and when, means we can easily monitor our devices using Desktop Central. The pricing perfectly fits our need, also we can get Quote to best explain our requirements and get an even perfect subscription from them. They also provide a 30 day trial to effectively understand and evaluate the complete product.

Pros

Desktop Central offers a lot of features to effectively manage several devices anytime from single Central Device. Some of the most helpful features are Turn On/Off the controlled devices, Operating System patch management, installation and deployment of Softwares, file transfer using Remote Sharing etc. Desktop Central allows patching, imaging and deploying of OS, which helps a lot in keeping all the devices safe from known/unknown Security threats by remote upgradation. Desktop Central also allows us to monitor several things like Login History, Software and Hardware Changes etc which helps our organization a lot in monitoring the use of our devices. Overall, we can have full control over all of our devices easily and effectively from a single Central Powered Device anytime.

Cons

A few things I think should be improved with Desktop Central is their Customer Support Service. Recently, some people from our organization were having trouble with Desktop Central but the Customer Support team was not effectively helping them out. Though, the problem has now been solved because we went through their Guides and Documentations and figured out how to fix things up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Desktop Central: Tech Perspective

Reviewed 3 years ago

Overall it is a good product and accomplishes our purposes.

Pros

This software is really good shut the price and features it comes with. Replaces a lot of tools we have had to mismatch and put together all in one.

Cons

The user interface and language of the site is somewhat confusing and not intuitive. They have a log guides that help. Just not as intuitive as I had hoped.

Vendor response

Hello, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central and it's unified approach. We hope our product has helped you with securing and managing all your endpoints, thereby replacing multiple tools that you've had to use in the past. If you require further assistance with the user interface, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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All in one!

Reviewed 7 months ago

Overall it is great. I was not expecting this many features, and it will save us money too.

Pros

Software deployment, patch management, MDM, and remote support all together. We did not have software deployment in the past, and now we can everything for the same cost we were paying for Just remote support and MDM.

Cons

I did not see how to assign software licenses to users instead of devices. We have a mix of packages that are user based and device based.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Positive overall

Reviewed 5 years ago

Better control of our desktop/endpoint environment for support, patches, and configuration pushes... all at a fair price.

Pros

Clean interface. Easy to find most information. Some nice tools included, would like to see more tools like remote registry viewer.

Cons

Help file is a bit limited. Online KBs and forums are average to OK. Support for non-critical items is responsive enough. Worried that "live" support for emergency items (i.e. DC is not starting, database problem, problem during upgrade, etc.) is not easily available via phone (I have not had to contact support about a critical issue to date).

Vendor response

Hello Timothy, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. We've relentlessly worked on extensive help documents and knowledge base articles that might help you. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good alternative to SCCM with complete features

Reviewed 4 years ago

All in one management system. Easy to setup and interesting cost

Pros

Easy installation on premiss , a little less on Azure. Templates are available if needed. Many option ad cool feature from distribution of software to remote control. Managine MDM , server and workstation is very easy once setup.

Cons

No integration with Azure Active directory, still base on Active directory setup for the workstation? Management little tricky with on a cloud based domain. Groupe poicies and update management not easy to remove.

Vendor response

Hello Philippe, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. We are working on the integration with Azure Active Directory and please be informed that Desktop Central instance is available on Azure marketplace. If you require further assistance with the product features, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top notch platform and a great value for the money.

Reviewed 7 months ago
Pros

I've used ManageEngine's Desktop Central for over seven years. The quality of the service has improved over and over, deployment is easy, and their tech support will do whatever they can to help resolve any issues. I highly recommend this product.

Cons

Time zone differences with tech support can delay response time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Modules Marketing

Reviewed a year ago

They sell a base product and keep on adding the modules which is expensive. Technician license is an unfair purchase. No support on weekends

Pros

Desktop central patch management and Remote control

Cons

License inventory and audit logs , Limitation on license part on OS deployment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Desktop Central is a great all-rounder at a good price

Reviewed a year ago

Very good!

Pros

I was looking originally to improve the patching capability for software on our laptops, which are not connected to a domain. Desktop Central absolutely did that - but it gave me so much more, such as inventory, software reporting, MDM and more functions that I knew I needed but had put onto the longer-term roadmap. With Desktop Central able to cover these things too, I know I'm going to be able to roll them out quickly.

Cons

There is very little to complain about. If I was going to nit-pick, I'd say that the UI might be a little more intuitive than it is. The same is true of the knowledge base - it isn't bad, but it isn't simple. However, UI complexity is the cost of having a highly-featured product, so this is not a big complaint.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A powerful Tool to manage an Environment

Reviewed 4 months ago
Pros

Manage Engine Desktop central is a very powerful tool more than the traditional Microsoft SCCM, as an organization we now have eyes on our environment and deployment and patching is now efficient and reporting is easy, our interest is fully on the Desktop Central Cloud , remote support is very easy and the connection is very fast and we are able to communicate with our end users through chat, our next manage engine product is Service Desk Plus and AD Manager these tools are powerful and a great value for money

Cons

so far i cannot find a feature that needs improvement as the tool is very efficient

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The products provide a lot of value to organizations, and easily compete with the top vendors.

Reviewed 5 years ago
Pros

There are lots of solutions/modules available to help manage IT from an enterprise perspective. Could value on the small amount of resources needed to operate the solution.

Cons

We encounter ongoing challenges when trying to work with the Sales part of this company. It is very frustrating to deal with sales when trying to buy more than one module. Every module seems to have its own sales team that do not talk to the other sales teams. Worst part of the product.

Vendor response

Hello Wayne, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. Thank you for your feedback on our sales team, and we're happy to inform you that our sales team has scaled up to provide top-notch service. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Options But a Little Pricey

Reviewed 3 years ago

ManageEngine Desktop Central has helped with automating patches. We also use it to install a base load of software for new computer installations that is automated as well and this save time during new computer setups.

Pros

We like the automation of ManageEngine Desktop Central. The basic inventory of hardware installed on the systems makes it easy to gather information to make decisions on upgrades refreshes without having to sit at the machine. Desktop Central also reports warranty information on systems which is helpful for budgeting purposes. The built in alerts aid in completing our daily checklists as they alert to vulnerable systems that need to be patched.

Cons

The software does come with a great deal of options and functionality but for a small startup, it is somewhat pricey. We have found other solutions that have similar functionality that also incorporate anti-virus and malware protection that are less expensive.

Vendor response

Hello, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you automate endpoint management and security. We'd be happy to know more about the other solutions that you're currently using to see if our product has scope for additional functionalities. If you require further assistance with the product or the pricing, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why you should look no further and trial this software now!

Reviewed a year ago

I am managing multiple office locations with multiple clients using one product to manage it all. I love this software and would recommend it to anyone in IT.

Pros

Saves time, money, and people. You can manage everything from behind a screen and do about anything with this software. I have looked else where at other products you get more value for less money here. Buy this product now and start saving yourself time and money like I did.

Cons

Nothing, this is the holy grail when it comes to Systems Administration Software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Software

Reviewed a year ago

There is so much feature packed into Desktop Central. Most of them so useful and so convenient.

Pros

We use this software mainly to rollout Windows/Linux patches, third party software updates, software installation/uninstallation and for remote access of internal workstations. It is very easy to use and all in one interface. You can even launch command prompt in the background as the user while the user is using the computer. Saves us so much time.

Cons

The pricing is in USD only. Their latest Endpoint Security feature requires separate licensing. Some features like MDM and OS Deployment require a steep learning curve.