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Papertrail
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based log management tool for IT teams.
Table of Contents
Papertrail - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Papertrail overview
What is Papertrail?
Papertrail is a cloud-based log management solution, which helps small to large businesses manage application performance, network devices, servers, and more. The platform helps IT professionals aggregate all app logs, text log files, and syslog in one place. It allows them to react and analyze, get alerted instantly, and detect trends and archives forever.
Papertrail aggregates Syslog, Text log files, Apache, MySQL, Cloud hosting, Ruby on Rails, Windows events, Tomcat, Heroku apps, Routers & firewalls, and many more. No more digging through a dozen log files and directories.
Key benefits of using Papertrail
- Troubleshoot fast.
Diagnosing a monitoring alert, app server error, customer service ticket, or missing email? Just search or tail.
Full-text search. Message, metadata, even sub-strings. Learn more
Jump to a time, system, group of systems, or context.
Save searches to reuse (even let coworkers see).
- See related events together.
Create flexible log views in a few clicks.
Turn related systems into event streams, like NY colo, Big App, or DB servers.
Automatically put new systems in the right place using hostname wildcards.
Save searches to create a "curated" log dashboard.
- Spread visibility around.
Help less-technical staff take advantage of logs (without SSH/RDP knowledge or access).
A lead engineer can populate groups, searches, and alerts that the team can use.
Stay current without logging in. Nightly summary emails, copy-friendly links.
One syntax works for Web, CLI, and API.
Starting price
per month
Alternatives
with better value for money
Papertrail’s user interface
Papertrail reviews
Overall rating
4.3
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.83/10
5
4
3
2
1
4
8
0
0
0
Jonathan M.
Tect
Phuong T.
software engineer
Kevin V.
Software Architect
Verified reviewer
Anonymity request
Jose F.
Director of Operations
Jonathan M.
Tect
Who uses Papertrail?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsPapertrail's key features
Most critical features, based on insights from Papertrail users:
All Papertrail features
Features rating:
Papertrail alternatives
Papertrail
Starting from
7
Per month
groundcover
Starting from
0
New Relic
Starting from
Free
Jira
Starting from
7.91
Per month
Papertrail pricing
Pricing plans
Pricing details:
User opinions about Papertrail price and value
Value for money rating:
To see what individual users think of Papertrail's price and value, check out the review snippets below.
Jonathan M.
Tect
Phuong T.
software engineer
Papertrail integrations (14)
Papertrail support options
Typical customers
Platforms supported
Support options
Training options
Papertrail FAQs
Papertrail has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Papertrail?
Papertrail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Papertrail support?
Papertrail supports the following languages:
English
Q. Does Papertrail offer an API?
Yes, Papertrail has an API available for use.
Q. What other apps does Papertrail integrate with?
Papertrail integrates with the following applications:
Datadog, Zapier, AppOptics, Slack, PagerDuty, Amazon CloudWatch, Librato
Q. What level of support does Papertrail offer?
Papertrail offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
