PDQ Connect - 2026 Pricing, Features, Reviews & Alternatives

PDQ Connect is a cloud-native, agent-based endpoint management platform delivering patch management, vulnerability remediation, software deployment, asset inventory, and remote desktop access from a single web console. Designed for IT administrators, sysadmins, and managed service providers (MSPs), it operates without on-premises server infrastructure — devices communicate with the web console over HTTPS and secure WebSockets via a lightweight installed agent, making it suited to hybrid and fully remote device fleets across Windows and macOS.

Core capabilities include automated patching for Windows updates and third-party applications, CVE detection and prioritization filtered by CVSS score, known exploit status, and PDQ risk score, and a prebuilt package library of 750+ hand-built packages alongside custom package creation. Deployments can be triggered on a schedule, at device onboarding, or upon vulnerability detection. Dynamic device groups auto-update based on admin-defined criteria, keeping deployment targets accurate without manual list maintenance. Built-in remote desktop supports troubleshooting regardless of device location. Integrations span Entra ID (Azure AD), Zapier, Jira, Freshservice, Freshdesk, HaloPSA, HaloITSM, Zendesk, ServiceNow, and a public REST API with OAuth support.

PDQ Connect serves organizations across education, finance, manufacturing, nonprofit, and government sectors. Security controls include mandatory MFA, role-based permissions, SOC 2 compliance, annual penetration testing, and encryption in transit and at rest. MSP-specific pricing and multitenancy support multi-client environments. AI features — including an AI Package Assistant and PDQ MCP Server integration for natural-language device management — are available in early access, are opt-in, and can be disabled org-wide. Customer data is not used to train AI models per contractual agreements with AI subprocessors. Transparent self-serve pricing starts at $12 per device per year, with a 14-day free trial for up to 250 devices and no credit card required.