Veriato Workforce Behavior Analytics Reviews

One centrally monitored place to view all actives either on an individual or get reports on general activities of all employees.

Setup takes some time to tweek things right, but once configured its very reliable.

The software wasn't picked up by the virus protection software, and we were able to monitor the activity from a separate computer rather than having to go to the computer being monitored to view the activity. There was a report that gave the total amount of internet usage per day and broke it down by the total time on each website which made it quick and easy to get an accurate assessment of the time being spent on non work related internet usage. When the computer being monitored was broken, customer service was helpful and assisted us in moving our license to a new computer.

I believe we were only able to monitor activity on one browser (Internet Explorer?), which worked fine in our case, but could be an issue if an employee uses multiple browsers.

I liked the easily viewable console, I really appreciated 2FA on the website, screen recording seemed to work properly

Let's start with support. Support is abysmal currently. Maybe it was due to Covid-19 but the turn around to get a response was terrible. Ultimately I was able to get a hold of somebody higher up and his immediate attention and resolution of problems is the only reason support didn't get a 1 star. I submitted a question about Chrome and was asked what browser I was using. All that said, once it's online it seems to be running smoothly so far.

When we got Veriato 360, we were mostly looking to post incident reporting when people misuse our computers or network. It does that, really well. I was surprised, and find more useful, all the other things it does. It summarizes all things going on in your network in an easy to read and understand way. We use it all the time when we plan our budget. It tells us what programs and websites people use and how much they use them. It really can put in perspective what you should be spending your money on or improving.

It does not run on enough platforms. They really need an agent of some kind for iphones/android/chrome books.

Veriato 360 is easy to set up and the user interfaces are very user-friendly. It records user activities and notifies the administrator when an event has been caught. This is a great employee monitoring software I think every company should have as parts of their security plan.

One of the issues I have is to access archived screenshots. It seems to only keep the recorded data up to a certain time period. I am also having lots of trouble with built-in anti-malware in the Windows 10. It will report Veriato 360 as a malware every time the monthly update applies.

In recent improvements to the software, I have noticed a much more intuitive deployment process. The fine-grained configuration capabilities are a great benefit in that we can really focus in on the context of interest for information gathering, allowing focused review of the employee being monitored by reducing the "noise" of unnecessary data being collected.

System alerts in the management console are unclear at times, leading to significant time wasted trying to resolve the issue.

THIS SOFTWARE-VERIATO 360 ALLOWS YO TO VIEW A USER'S ACTIONS IN REAL TIME AND VIDEO LIKE OU ARE SITTING THERE.

THE SOFTWARE DOES NOT GRAB OUTLOOK DATA IF YOU USE GSUIT OUTLOOK CONNECTOR SOFTWARE FROM GOOGLE. SO YO HAVE TO WATCH THE VIDEO.

I like that I can see what my employees are doing and when they are doing it. How they are utilizing company time and money!

It can be cumbersome and timely to install. Some of the settings are a pain but a skilled IT professional can overcome those pains.

The software is pretty comprehensive in what it captures and is fairly easy to navigate the logs by machine.

It is difficult to load with existing antivirus or antimalware software. You have to be really on your toes and get everything turned off or your AV will kill off the program and the various files which need to be exceptions. As I recall, I think it loads everything in one folder and you can exclude that folder in your AV. At first, I thought you had to put each individual file into the exception list and that was cumbersome. But I chaulk that up to inexperience. My second client which used it went much smoother.

capability to monitor the activity of our users via screenshots, email, key logging, web site views, application view, file transers and etc. all in one software to know what you employees are up to and if they are doing anything they should not be.

i have had issues installing the recorders on certain computers and servers. it installs in the background so it does not tell if you it was completed or if something stopped it from completing

Thanks for leaving us a review Martin. With regard to the agent health status, this is a feature that is on our road map. This feature was recently added to our flagship product called Cerebral where once the agent is successfully installed on the device, a notification is sent to the Admin. The reason the recorders stop working sometimes is that users often update to newer versions of browsers or even operating systems that we may not have built a patch for yet. All this feedback will be sent to our Dev team!

I like that we spend less time training first time users because it is easy to use as well as easy to maintain.

I wish it is easier to use with office 365 so we can collaborate it with the software

I haven't used this software since version 8.5. Wow!! Lot's of improvements and it sounds like many more are in the pipeline to be delivered shortly. Things are laid out better (more logical) and the machine name licensing issue is finally being addressed. Pushing out to clients is vastly improved as well. The documentation is much better and the inclusion of help links throughout the product is much appreciated. Keep up the good work!!

The machine name licensing issue... but I understand that is being re-worked so I okay with it since I know it is being addressed.

Ease of use and the ability to provide our clients with portal access. For most users the simple functions of the software are easily reachable and the data is displayed in a manner that is intuitive and understood without high-level I.T knowledge. Once the software is deployed the management console is easy to use and low-impact.

Initial setup can be tedious in regards to getting all of the recorders deployed. We've used this multiple times and each time there has been some sort of complication that makes the wizard impossible to use for a complete deployement. (WMI and the like.) Luckily there are work-arounds and when you work with the support they are eager to assist and resolve any issues you run into.

It captures everything. It’s not super fancy in Regards to the future but it’s functional and clean. The software has a lot of possibility depending on the users you need to record.

The installation can be difficult on the client side due to antivirus and and the complexity of the software. The recorders also need frequent updating which requires a reboot of the workstations.

Backups of affected files, and the ability to offer it as a service to our clients

The software delivery process. Having to train end-users to avoid the honey-pot files.

Stealth, easy to deploy and comprehensive.

Nothing, was great software, we absolutely love it

It looks have tremendous capabilities with some great information collection tools. With this comes complexity and installation/operation is not for the novice.

Installation and troubleshooting. Excluding from virus protection (Windows 10; have to have subdirectories created before the subdirectory can be excluded..) before installation is complex and the computer we had it loaded on has "black screened" on us twice now. It almost seems to be conflicting with our operating system which as stated is Windows 10 on all of our workstations.

I like most that I can manage my licenses from my server directly and make changes. The ability to have the software functioning without me having to check on it on a constant basis lets me worry less about it.

The setup is what makes this software hard to use. I use a domain server and it is tricky to install and get the workstations synced with the server properly. I have gotten it to work, but it is a long process of having to go to the individual computers, install the recorder, and change the antivirus permission settings which is a pain.

Screenshots are fairly clear Email activity works fairly well

After countless call with Technical Support there are still problems with: Tracking of websites do not work for users of Chrome List of Recordings by Computer contain older irrelevant recordings Cannot rename computers Online Searches feature does not work Websites Visited does not work File Transferred feature does not work File tracking is not detailed enough

Installing Veriato and the agent is straight forward and easy. Being able to capture the user activity on an endpoint during an investigation is vital for an company. Support is easy to get ahold of and is always helpful.

No cons with the latest version as most issues have been fixed

Application is extremely easy to set up and use. We were up and running in a very short amount of time when compared to other solutions that were evaluated.

We really didn't find any major issues with the application.

How easy it is to setup and the amount of data that is collected. Easy to go back and see what has been collected. All the reports are really nice as well.

Adding and removing accounts, to redeploy lic you have to remove them all. Then re add them.

It is rather transparent to the users unless they are really trying to find it. Screenshots are nice, and the amount of data points veriato claims they can monitor is impressive.

Many of the data types were not accurately recorded. For example, with google chrome always updating, the recorders from V360 cannot reliable capture all of the web events. The installation includes SQL Server Express, which is limited to 9.6 GB - requiring the users to provide their own MSSQL Server license to store more data without having to export old data first. There should be an option to use other databases.

The ability to record the screen and have forensic evidence of what happened on the PC. If we have any issues with telecommuters not being productive we can see what is going on and discuss the reality with the team member. There is no lying out of the proof this provides.

The product does use a lot of resources on the server, but that is expected for what we are getting.

configuration was easy to do and very good support for your team

I did not see anything I did not like, I recommend this software to my contacts