Stackify Retrace Software Pricing & Features

Stackify is an all-in-one app monitoring solution that offers software developers, operations and support managers an innovative cloud-based platform that allows them to monitor and troubleshoot their applications more efficiently. Stackify lets businesses achieve complete visibility around application monitoring, which affords them the ability to easily detect and resolve application problems before they spiral into full-blown customer experience nightmares.

Unlike other solutions that focus on just one or two monitoring and troubleshooting functionalities, hence, incomplete information, Stackify combines monitoring, errors, logs, metrics, secure application visibility or insight in a single platform, connecting the dots to provide developers with a holistic view and understanding of how data are linked across multiple sources, allowing for a more comprehensive insight into the app’s overall health, and faster and more proactive monitoring, diagnostic and issue resolution.

Some of Stackify’s main features include all-in-one monitoring, contextual cross-server metrics, custom metrics, centralized app-centric dashboards, and optional read-only access.

A single but multifunctional app monitoring and troubleshooting platform, Stackify assists users in identifying the answers to three questions: Why is my application down? Why is it slow? Why isn’t it functioning as expected? It provides developers a ton of useful and relevant information, such as application performance and metrics, errors and logs, user satisfaction insights, page load times, and database query speeds. Error rates are categorized by app and environment, and Stackify provides high-level monitoring even for very complex app deployments. It supports cloud, VMs (virtual machines), and on-premise applications based on either Microsoft technology or Linux.

The solution allows the development team or anybody supporting an app to more proactively monitor their applications, as it offers deeper visibility into actual behavior within the application, ensuring good performance doesn’t mask an unhealthy app. Stackify's Smart Error and Log Management (SmartELM) feature allows developers to easily find application issues using enhanced error reports and the log analysis tool, which aggregates all errors found across all servers, making it easier for developers to understand what's happening, reproduce the issue, and fix it.

Aside from a broad spectrum of app monitoring features, Stackify offers a rich set of smart notification capabilities that directly point developers and first responders to the error information coming out of the app, such as who the user was or which server the error happened on, effectively shutting out the noise generated by too much logs and repetitive errors by reporting only the information developers care about, without the added time and effort. With Stackify, you get enhanced SMS or email alerts whenever new errors occur or error rates surpass acceptable thresholds.

Created for companies of any size with web-based applications that work on either on-premise or cloud-based servers, Stackify’s target users include software developers or architects, and people involved in application support from the development, operations, IT or DevOps sides.

Some of Stackify’s customers include Ticket Solutions, VeriShip, ABPathfinder and SWAAS.

All-in-One Monitoring

There are various tools in the market that allow app developers and software engineers to monitor the overall health of their applications and identify the reasons behind application downtime, sluggishness, or when an application isn’t functioning as designed. The downside to using multiple tools, it can become extremely difficult to put the pieces together, as the root cause of the problem needs to be spotted from data across multiple servers, tools and environments. Difficulty means extra time and effort for developers to expend, both being finite resources that can’t be taken for granted, particularly if you intend to promptly resolve issues and provide optimal user experience.

An integrated application monitoring solution in one platform, Stackify provides application metrics, errors and logs vital for the DevOps team to achieve full application performance visibility. Cloud-based, installation is completed within minutes, and out-of-the-box defaults, which are based on industry best practices, can get you started monitoring and troubleshooting your servers and applications immediately.

Contextual Cross-Server Log Management and Error Tracking

With Stackify, error tracking and reporting is done across all your servers and applications, allowing you to easily detect problems and behavior deviations unknown to you before, helping you identify the root causes of failures without the need to check multiple log files. Error trends are viewed across all applications and environments, and Stackify provides contextual information that connects the error or exception to all the log statements that led up to it, recorded at the time the error was reported.

A replay of the important event that triggered the app failure is logged, providing the why behind the what, where and when it happened, essentially. Stackify’s error telemetry depicts all errors for each app and server across the entire install base, which can then be filtered according to specific time, app or environment. Stackify also supports error deduplication, which gives you the ability to see the full list of errors across multiple servers and environments without getting inundated with the same errors over and over. The software also allows developers to save log and error searches into new proactive monitors.

The system can be installed either by using the SmartELM API or by using appenders for Log4net, NLog, ELMAH (Error Logging Modules and Handlers), Log4j or Logback.

Custom Metrics

Every application is unique, and there's no cookie-cutter solution to effectively measure every key software health metric and performance indicator. Stackify enables users to create and monitor custom metrics by adding a few lines of code to the app. Stackify APIs (application program interfaces), such as the Custom Application Metrics API for .NET and Java, allow developers to configure alert notifications, and track error rates tailored to an application’s individual KPIs (key performance indicators), examples being average transaction execution time, number of orders per minute, and the like.

Single App-Centric Dashboard

A single platform for monitoring, diagnostics, and log management and aggregation, Stackify offers an integrated dashboard that gives users a broad and comprehensive picture of the overall health of their applications. It amplifies vital insights for DevOps and support teams that then empower them to quickly isolate and unravel performance issues negatively affecting user experience.

Problems are easier to troubleshoot when aggregated in a single monitoring platform, as opposed to checking multiple disparate solutions. With application and resource health, user experience insights, errors and logs, custom application metrics, and application performance visibility all under a single pane of glass across all apps, servers, and environments, the effectiveness of each piece of data is magnified.

Optional Read-Only Access

When an app crashes, developers need to look into data across the entire application stack (web server, app server, storage and database) to identify the root cause of a problem. While some companies give developers liberal access to their servers, which can become a security risk later on, some provide absolutely no access, which makes app support a jump-through-hoops act for developers.

Stackify offers IT and developers an optional and secure, read-only access to servers where the application resides, so that they’re no longer dependent on the operations team for the application data and information they need to pinpoint and swiftly resolve issues, without creating any damage or changes to the software. Server security isn’t compromised, as permissions are driven using role-based access controls. Once logged in, developers are allowed to browse the permitted server directories and file systems, and go to the dashboard to view which processes are running – much like logging in to a remote desktop but without the risk.

Stackify can be used with both Microsoft and Linux-based applications. .NET, Java, Ruby, Python, Node.js, and PHP applications are supported as well. Many common error and log frameworks work with Stackify, and a REST API is supported for various integration capabilities.

Stackify’s pricing scheme is calculated based on actual consumption. Meaning, users aren’t required to pay a full month on a server that ran for just two days or a few hours. For monitoring, price is at $0.02 per hour, which is roughly $15 per month. For the smart error and log management piece (SmartELM), users are charged $20 for 10GB of errors and log data, and an additional $2 for every succeeding 1GB of data.

• All-in-one app monitoring solution that combines monitoring (of apps, servers, performance, database, and more), errors, logs, metrics and remote access
• Integrated dashboard across multiple servers, data centers, applications and databases
• Supports all Windows and Linux-based applications, whether on-premise, cloud-based, physical or VMs
• Sends out email or SMS alerts when new errors or error rates beyond acceptable thresholds occur
• Integrate error and log functionality to simplify and expedite application troubleshooting