Stackify Retrace Software Pricing & Features

Stackify Retrace

Performance (APM) for developers. All insights, one platform

4.3/5 (74 reviews)

Stackify Retrace overview

Stackify Retrace is a cloud based solution that fully integrates application performance tools with metrics error tracking and log management. With Retrace, developers and dev teams can easily monitor, detect and resolve application issues, before they affect the business to ensure a better end user experience.

Using Stackify you can easily understand your application behavior at every level: request URLs, method calls, database queries, cache, etc as well as to tie errors and logs together to expedite troubleshooting and reduce time to resolution. Now you can detect fast and effectively the source of an application issue resolve it and understand why their application doesn’t work, work slow or just hurting your users' satisfaction.


Starting from
Pricing options
Value for money


Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Stackify Retrace screenshot: APM/performance dashboardCarbonite: "Within 45 min of installing Stackify we identified a memory leak" Stackify Retrace screenshot: Application DashboardStackify Retrace screenshot: Error DashboardStackify Retrace screenshot: Error monitoringStackify Retrace screenshot: Logs managementStackify Retrace screenshot: Application DashboardStackify Retrace screenshot: Code trace with inline logsStackify Retrace screenshotWe were looking for a different way of loggingAPM+ Overview Stackify ELM V4Quick Tour: Stackify Retrace

Stackify Retrace reviews

Value for money
Ease of use
Customer support
Joel Burgess

Stackify has saved us so much time and resources

Used daily for 6-12 months
Reviewed 2017-03-27
Review Source: Capterra

Not only was the set-up great by the Stackify support staff, but the data that we were able to extrapolate from the information provided helped reduce pages error and slow loading on over 30% of our internal .net ERP. We are extremely thrilled to have this software working, and with the great historics that it provides, if the server ever has a fault, I don't have to worry about tracking down what caused the crash before getting the server back up again. With Stackify I can just go through the logs of the user sessions at anytime, so I can look through what happened later, instead of making sure that I nailed down the issue before rebooting the server and losing info about what 'currently was causing the hangup'. Thanks for the great software guys.

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Stackify Retrace

Performance (APM) for developers. All insights, one platform

Aaron Mehlmauer

Easy to get started, outstanding customer support

Reviewed 2015-09-04
Review Source: GetApp

I am using Stackify to monitor a multi-tier application in AWS, and was amazed at how easy it was to immediately get all of the servers reporting data on the app with no extra configuration. Our development team has been equally pleased with how simple it has been to have the application's logs fed right to Stackify and accessible from a single dashboard for our product support team. On top of that, the communication from the company has been outstanding. Even though our app is small, they have given us all the attention in the world. The team at Stackify has even provided multiple conference calls demoing their solution to different players in our company throughout the development cycle. And not a single bit of communication we received from Stackify during our evaluation was sales-focused - they really wanted to make sure that we knew exactly what we would be getting. After initially evaluating a competitor whose products seemed overly confusing and whose costs would have exceeded our total AWS bill, Stackify was an easy choice.

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Stackify Retrace

Performance (APM) for developers. All insights, one platform

dishant sharma

Great bug detection and fixing solution!

Used daily for less than 6 months
Reviewed 2019-04-07
Review Source: Capterra

My overall experience with the Stackify Retrace is quite satisfying. I can easily afford the software for the great features it is offering. I can develop applications more efficiently and effectively. It is easy to use. I will recommend it to all the programmers or app developers out there.

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Stackify Retrace

Performance (APM) for developers. All insights, one platform


An amazing product for A to Z bug tracking and fixing

Used daily for 6-12 months
Reviewed 2018-11-20
Review Source: Capterra

Our product management and testing has become more easy with the use of Retrace, kudos team !

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Stackify Retrace

Performance (APM) for developers. All insights, one platform

Jason Kretzer

Immediately knew we needed it

Used daily for 1-2 years
Reviewed 2017-03-27
Review Source: Capterra

We had been searching for a good APM solution for a better price than the goldmines others were charging for too few features. We found Stackify and immediately knew that it was the right fit for us. It was very EASY to get useful data right away with a minimum of knowledge of the Stackify product.

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Stackify Retrace

Performance (APM) for developers. All insights, one platform

Stackify Retrace pricing

Starting from
Pricing options
Free trial
Open source

Retrace QA/Test (Non-Production Packages and Standard Pricing)
• Server & App Monitoring + Custom Metrics + Performance Monitoring + Errors & Logs*
• $10/mo/server on avg

Retrace Production (Production Packages and Standard Pricing)
• Full Performance Toolbox: Server & App Monitoring, Custom Metrics,
Performance Monitoring, Errors & Logs
= $25/mo/server on avg (single core)**
= $50/mo/server on avg (multi core)**

*API, no agent present for Errors & Logs
**60 & 90 day pricing also available

Pricing Comparison

How does Stackify Retrace compare with other IT Management apps?

Subscription plan?

Stackify Retrace

Free trial?

Stackify Retrace

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Stackify Retrace Pricing Reviews

  • Nothing
  • Flexible and affordable
  • Easy implementation, great usabilty
  • Clean and easy to do some followup.
  • So far none that I have seen
  • Slow to load and offers no value.
  • Can't think of any we have expereinced
  • Setting up initially can be little tough.
recommended this to a friend or a colleague

Stackify Retrace features

Access Control

Activity Dashboard (128 other apps)
Activity Tracking (72 other apps)
Alerts / Escalation (65 other apps)
Application Integration (70 other apps)
Automatic Notifications (108 other apps)
Collaboration Tools (69 other apps)
Data Import/Export (88 other apps)
Drag & Drop Interface (89 other apps)
Projections (64 other apps)
Real Time Data (84 other apps)
Real Time Monitoring (90 other apps)
Real Time Reporting (68 other apps)
Reporting & Statistics (86 other apps)
SSL Security (73 other apps)
Third Party Integration (128 other apps)
Workflow Management (80 other apps)

GetApp Analysis

Stackify is an all-in-one app monitoring solution that offers software developers, operations and support managers an innovative cloud-based platform that allows them to monitor and troubleshoot their applications more efficiently. Stackify lets businesses achieve complete visibility around application monitoring, which affords them the ability to easily detect and resolve application problems before they spiral into full-blown customer experience nightmares.

Unlike other solutions that focus on just one or two monitoring and troubleshooting functionalities, hence, incomplete information, Stackify combines monitoring, errors, logs, metrics, secure application visibility or insight in a single platform, connecting the dots to provide developers with a holistic view and understanding of how data are linked across multiple sources, allowing for a more comprehensive insight into the app’s overall health, and faster and more proactive monitoring, diagnostic and issue resolution.

Some of Stackify’s main features include all-in-one monitoring, contextual cross-server metrics, custom metrics, centralized app-centric dashboards, and optional read-only access.

What is Stackify Retrace?

A single but multifunctional app monitoring and troubleshooting platform, Stackify assists users in identifying the answers to three questions: Why is my application down? Why is it slow? Why isn’t it functioning as expected? It provides developers a ton of useful and relevant information, such as application performance and metrics, errors and logs, user satisfaction insights, page load times, and database query speeds. Error rates are categorized by app and environment, and Stackify provides high-level monitoring even for very complex app deployments. It supports cloud, VMs (virtual machines), and on-premise applications based on either Microsoft technology or Linux.

The solution allows the development team or anybody supporting an app to more proactively monitor their applications, as it offers deeper visibility into actual behavior within the application, ensuring good performance doesn’t mask an unhealthy app. Stackify’s Smart Error and Log Management (SmartELM) feature allows developers to easily find application issues using enhanced error reports and the log analysis tool, which aggregates all errors found across all servers, making it easier for developers to understand what’s happening, reproduce the issue, and fix it.

Aside from a broad spectrum of app monitoring features, Stackify offers a rich set of smart notification capabilities that directly point developers and first responders to the error information coming out of the app, such as who the user was or which server the error happened on, effectively shutting out the noise generated by too much logs and repetitive errors by reporting only the information developers care about, without the added time and effort. With Stackify, you get enhanced SMS or email alerts whenever new errors occur or error rates surpass acceptable thresholds.

Who is Stackify Retrace for?

Created for companies of any size with web-based applications that work on either on-premise or cloud-based servers, Stackify’s target users include software developers or architects, and people involved in application support from the development, operations, IT or DevOps sides.

Some of Stackify’s customers include Ticket Solutions, VeriShip, ABPathfinder and SWAAS.

Main features

All-in-One Monitoring

There are various tools in the market that allow app developers and software engineers to monitor the overall health of their applications and identify the reasons behind application downtime, sluggishness, or when an application isn’t functioning as designed. The downside to using multiple tools, it can become extremely difficult to put the pieces together, as the root cause of the problem needs to be spotted from data across multiple servers, tools and environments. Difficulty means extra time and effort for developers to expend, both being finite resources that can’t be taken for granted, particularly if you intend to promptly resolve issues and provide optimal user experience.

An integrated application monitoring solution in one platform, Stackify provides application metrics, errors and logs vital for the DevOps team to achieve full application performance visibility. Cloud-based, installation is completed within minutes, and out-of-the-box defaults, which are based on industry best practices, can get you started monitoring and troubleshooting your servers and applications immediately.

Contextual Cross-Server Log Management and Error Tracking

With Stackify, error tracking and reporting is done across all your servers and applications, allowing you to easily detect problems and behavior deviations unknown to you before, helping you identify the root causes of failures without the need to check multiple log files. Error trends are viewed across all applications and environments, and Stackify provides contextual information that connects the error or exception to all the log statements that led up to it, recorded at the time the error was reported.

A replay of the important event that triggered the app failure is logged, providing the why behind the what, where and when it happened, essentially. Stackify’s error telemetry depicts all errors for each app and server across the entire install base, which can then be filtered according to specific time, app or environment. Stackify also supports error deduplication, which gives you the ability to see the full list of errors across multiple servers and environments without getting inundated with the same errors over and over. The software also allows developers to save log and error searches into new proactive monitors.

The system can be installed either by using the SmartELM API or by using appenders for Log4net, NLog, ELMAH (Error Logging Modules and Handlers), Log4j or Logback.

Custom Metrics

Every application is unique, and there’s no cookie-cutter solution to effectively measure every key software health metric and performance indicator. Stackify enables users to create and monitor custom metrics by adding a few lines of code to the app. Stackify APIs (application program interfaces), such as the Custom Application Metrics API for .NET and Java, allow developers to configure alert notifications, and track error rates tailored to an application’s individual KPIs (key performance indicators), examples being average transaction execution time, number of orders per minute, and the like.

Single App-Centric Dashboard

A single platform for monitoring, diagnostics, and log management and aggregation, Stackify offers an integrated dashboard that gives users a broad and comprehensive picture of the overall health of their applications. It amplifies vital insights for DevOps and support teams that then empower them to quickly isolate and unravel performance issues negatively affecting user experience.

Problems are easier to troubleshoot when aggregated in a single monitoring platform, as opposed to checking multiple disparate solutions. With application and resource health, user experience insights, errors and logs, custom application metrics, and application performance visibility all under a single pane of glass across all apps, servers, and environments, the effectiveness of each piece of data is magnified.

Optional Read-Only Access

When an app crashes, developers need to look into data across the entire application stack (web server, app server, storage and database) to identify the root cause of a problem. While some companies give developers liberal access to their servers, which can become a security risk later on, some provide absolutely no access, which makes app support a jump-through-hoops act for developers.

Stackify offers IT and developers an optional and secure, read-only access to servers where the application resides, so that they’re no longer dependent on the operations team for the application data and information they need to pinpoint and swiftly resolve issues, without creating any damage or changes to the software. Server security isn’t compromised, as permissions are driven using role-based access controls. Once logged in, developers are allowed to browse the permitted server directories and file systems, and go to the dashboard to view which processes are running – much like logging in to a remote desktop but without the risk.


Stackify can be used with both Microsoft and Linux-based applications. .NET, Java, Ruby, Python, Node.js, and PHP applications are supported as well. Many common error and log frameworks work with Stackify, and a REST API is supported for various integration capabilities.


Stackify’s pricing scheme is calculated based on actual consumption. Meaning, users aren’t required to pay a full month on a server that ran for just two days or a few hours. For monitoring, price is at $0.02 per hour, which is roughly $15 per month. For the smart error and log management piece (SmartELM), users are charged $20 for 10GB of errors and log data, and an additional $2 for every succeeding 1GB of data.

Bottom line

  • All-in-one app monitoring solution that combines monitoring (of apps, servers, performance, database, and more), errors, logs, metrics and remote access
  • Integrated dashboard across multiple servers, data centers, applications and databases
  • Supports all Windows and Linux-based applications, whether on-premise, cloud-based, physical or VMs
  • Sends out email or SMS alerts when new errors or error rates beyond acceptable thresholds occur
  • Integrate error and log functionality to simplify and expedite application troubleshooting

Videos and tutorials

Additional information for Stackify Retrace

Key features of Stackify Retrace

  • Application performance management (APM)
  • Performance. Metrics. Logs. Errors. One platform
  • Error tracking
  • Custom metrics monitoring
  • Log management
  • Code-level insight with inline errors and logs
  • DB monitoring
  • Application performance management
  • Server performance
  • Contextual error & log management
  • Developer friendly
  • DevOps insight
  • Dashboard & reporting
  • Notification & escalation
  • Error Escalation
  • Code profiling
  • .NET, Java
  • Azure, Rackspace
  • Cloud-based
  • Cloud computing


No more looking for a needle in Appstack
Stackify Retrace incorporates:
 Application & server monitoring
 Performance monitoring
 Error collection & reporting
 Log aggregation
 Application diagnostics
 Troubleshooting tools
 Trends
 Server and application relation and contextual info
 Remote access & auditing