App comparison
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Summit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of IT service management begins with AI.
Summit Alternatives & Competitors (2026)
Top 6 free alternatives
Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
0.3
Value for money
Starting price
0.1
Functionality
File Sharing
5/5
Maintenance Scheduling
5/5
Commenting/Notes
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.3
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
ManageEngine OpManager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Achieve holistic IT infrastructure monitoring with OpManager
0.2
Value for money
Starting price
Functionality
Compliance Management
5/5
IT Asset Management
5/5
Data Import/Export
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Fishbowl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify, automate, and elevate your inventory management
0.4
Value for money
No pricing info
Starting price
0.4
Functionality
Recurring Orders
5/5
For Retail
5/5
Transportation Management
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.1
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one HR platform for global teams.
0.2
Value for money
Starting price
0.3
Functionality
Employee Scheduling
5/5
Employee Engagement
5/5
360 Degree Feedback
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Zoho Sprints
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile project management for software development teams
Value for money
Starting price
0.1
Functionality
Product Roadmapping
5/5
NPS of Customers
5/5
Screen Sharing
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.8
Value for money
Starting price
0.7
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
0.2
Value for money
Starting price
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
0.4
Value for money
Starting price
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.2
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud management platform for enterprise IT teams
Value for money
Starting price
Functionality
Event Logs
5/5
Multi-Cloud Management
4/5
Single Sign On
N/A
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
0.2
Value for money
Starting price
0.2
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
0.1
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
0.1
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Radically simple cybersecurity.
0.2
Value for money
Starting price
0.2
Functionality
Activity Monitoring
5/5
Multi-Protocol
5/5
Access Management
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.7
Value for money
Starting price
0.6
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Support Ticket Management
5/5
Service Catalog
5/5
IT Asset Management
5/5
