Uptrends Pricing, Features, Reviews & Alternatives

Uptrends

Remote website, application, API and server monitoring tools

4.08/5 (12 reviews)

Uptrends overview

What is Uptrends?

Uptrends is a website and web performance monitoring solution which aims to deliver organizations and team-based business users with a complete cloud-based remote monitoring solution for websites, web apps, API's and servers. Requiring no coding knowledge to install, Uptrends offers a dashboard-based approach to reporting uptime, performance, errors, functionality and user activity. Drag-and-drop "tiles" function like widgets to build custom reports that can be saved, exported to PDF or Excel, and quickly shared via email to all stakeholder contacts.

Uptrends allows for proactive testing of website performance according to 184 global checkpoints, while identifying recurring browser errors with snapshot screen grabs. Multi-step web app transactions can be monitored and click paths created via the transaction recorder tool, with Uptrends leveraging both synthetic and real user monitoring techniques. DNS and SMTP/POP3 uptime snooping covers server monitoring, with broad industry-standard protocol support, while API testing can be automated with calls verified according to response data. Alert escalations can be set to keep everyone updated in real time, utilizing multiple channels across phone, email, SMS messaging, and third-party integrations with Slack and PagerDuty. Additionally, the Uptrends 2.0 app for iOS, Android and Windows Phone also supports on-the-fly monitoring with color-coded status updates, push notifications, and more.
www.uptrends.com

Pricing

Starting from
$11.33/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English, German, Dutch, French
Uptrends screenshot: An example of a customizable monitoring dashboard showing a range of data widgets for website transaction and load times, uptime status, error types, page speed check scores and moreReal User Monitoring (RUM) is now in beta. Get a glimpse of your new dashboards.Uptrends screenshot: The companion Uptrends 2.0 app provides remote monitoring support features for iOS and Android smartphonesUptrends screenshot: Get a quick, remote status update on monitored websites, servers and transactions with the Uptrends 2.0 mobile app shown on AndroidUptrends screenshot: The Uptrends 2.0 app for mobile offers a color-coded overview of monitored websites, highlighting the status, uptime percentages and average resolve times etcUptrends screenshot: The settings screen of the Uptrends 2.0 app on Android, showing peak period notification toggling plus various ON/OFF Peak period definition optionsUptrends screenshot: A world map visualization show localised average load times, leveraging Real User Monitoring capabilities to capture site visitor data from real visitorsUptrends screenshot: Reports can be emailed out to any contact, opting for a variety of file formats and attaching any optional notes for the recipientUptrends screenshot: Multiple alert escalations can be set across multiple channels including phone, email, SMS and also SlackUptrends screenshot: Multiple organization members can be added to a paid Uptrends account to create operator groups with varying permission levels to limit capabilities based on roleUptrends screenshot: Calendar-based off duty scheduling allows team members to be made exempt from alerts and bother when not currently workingUptrends screenshot: Dashboard reports are built using report tiles that act like widgets containing graphical or list-based representations of collected monitoring dataUptrends screenshot: Dashboard data can be exported out to PDF or XLS, emailed to contacts or scheduled as a reportUptrends screenshot: Maintenance windows can be defined and added to identify and adhere to those set periods when the team typically performs routine maintenance on the website, server, or web service

Uptrends user reviews

Excellent
9

Very good
0
Average
0
Poor
1

Terrible
2

Value for money
Features
Ease of use
Customer support
  3.7
  4.0
  3.8
  4.1
Bryan H.

Uptrends is the website tracking tool you need!

Used daily for less than 6 months
Reviewed 2020-08-25
Review Source: Capterra

Love uptrends. Don't know how we got along so long without it.

Pros
The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up.

Cons
Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mike H.

Excellent Product for Pinpointing Issues

Used daily for 2+ years
Reviewed 2020-09-24
Review Source: Capterra

Great customer support. They reach out regularly to make sure we are happy. Good communicators, flexible business solutions.

Pros
We love the ability to instantly prove where problems are with connectivity. The feature of monitoring from multiple checkpoints is invaluable to isolating network issues. The auto traceroute, log retention, reporting and integration with other tools is great.

Cons
We would have liked the ability to import our monitoring targets from CSV or some other automated method. Minor issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Very powerful website monitoring tool

Used weekly for 6-12 months
Reviewed 2021-03-18
Review Source: Capterra

Overall, an it's excellent choice to keep on top of uptime and performance.

Pros
I especially appreciate the ability to monitor from multiple locations around the world. The alerts are timely and allow a prompt incident response. Also contains some very useful tools like measuring website performance.

Cons
I was never a fan of the interface, which looks kind of clunky and not very intuitive. It also takes quite some time to set up things properly to avoid alert fatigue.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Beware of this Company!

Used daily for 2+ years
Reviewed 2019-02-04
Review Source: Capterra

Pros
It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.

Cons
We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michelle T.

Excellent customer service

Used daily for 1-2 years
Reviewed 2020-04-14
Review Source: Capterra

Uptrends is willing to negotiate and stand behind their product to put their customers first.

Pros
Visibility into your complete infrastructure, cloud & on premises

Cons
nothing i didn't like so I'm not sure what else i need to write

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Uptrends pricing

Starting from
$11.33/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Free 30-day trial with both packages and then:

STARTER: $11.33 per month (billed annually) / $14.17 per month (billed monthly)
PREMIUM: $32.54 per month (billed annually) / $40. 67 per month (billed monthly)
PROFESSIONAL: $158.61 per month (billed annually) / $198.26 per month (billed monthly)
BUSINESS: Starting from $27.14 per month (billed annually) / $33.92 per month (billed monthly)
ENTERPRISE: Starting from $49.10 per month (billed annually) / $61.37 per month (billed monthly)

Uptrends features

API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Collaboration Tools
Data Import/Export
Data Visualization
Drag & Drop
Monitoring
Real Time Monitoring
Third Party Integrations

Access Controls/Permissions (401 other apps)
Activity Tracking (172 other apps)
Audit Management (180 other apps)
Compliance Management (224 other apps)
Dashboard (232 other apps)
Reporting & Statistics (281 other apps)
Reporting/Analytics (406 other apps)
Search/Filter (262 other apps)
Workflow Management (211 other apps)

Videos and tutorials

Additional information for Uptrends

Key features of Uptrends

  • Server monitoring
  • Website monitoring
  • SLA monitoring
  • CPU monitoring
  • Scheduling
  • Uptime reporting
  • FTP monitoring
  • Availability testing
  • Error snapshots
  • Event-based notifications
  • Data visualization
  • Mobile integration
  • Multiple user accounts
  • Real-time data
  • Real-time updates
  • SMS integration
  • Third party integration
  • Website integrations
  • Activity dashboard
  • Mobile alerts
  • Server performance
  • PDF conversion
  • Alerts
  • Data import/export
  • Drag-and-drop interface
  • Scheduled reporting
  • Historical analysis
  • Issue tracking
  • API
  • User activity monitoring
  • Dashboard creation
  • Performance management
  • Performance reports
  • Collaboration tools
  • Website management
View All Features

Benefits

Uptrends offers a complete remote performance monitoring solution deployed within the cloud which requires no specialist coding knowledge to visualize the health of a website, web application, API and/or servers.

The transaction recorder logs user actions as they are performed within the browser, while error snapshots record and retain a visual confirmation of browser errors alongside historical, archival logs of synthetic/real website monitoring data.

Screenshots and waterfall reports are designed to to provide more information than a standard report, while customizable dashboards visualize performance data across a myriad of charting varieties and can be emailed in PDF & XLS formats for sharing with stakeholders.

Website and server monitoring capabilities support a multitude of important technology protocols including HTTP & HTTPS, SMTP, POP3, Ping, DNS, FTP, Connect, SQL, and MySQL.

The companion app for iOS and Android adds native mobile-based monitoring, providing status updates, color-coded overviews, push notifications, alert histories, filtering options, plus the ability to remotely add/remove probes.