Uptrends Pricing, Features, Reviews & Comparison of Alternatives

Uptrends

Remote website, application, API and server monitoring tools

4.0/5 (7 reviews)

Uptrends overview

What is Uptrends?

Uptrends is a website and web performance monitoring solution which aims to deliver organizations and team-based business users with a complete cloud-based remote monitoring solution for websites, web apps, API's and servers. Requiring no coding knowledge to install, Uptrends offers a dashboard-based approach to reporting uptime, performance, errors, functionality and user activity. Drag-and-drop "tiles" function like widgets to build custom reports that can be saved, exported to PDF or Excel, and quickly shared via email to all stakeholder contacts.

Uptrends allows for proactive testing of website performance according to 184 global checkpoints, while identifying recurring browser errors with snapshot screen grabs. Multi-step web app transactions can be monitored and click paths created via the transaction recorder tool, with Uptrends leveraging both synthetic and real user monitoring techniques. DNS and SMTP/POP3 uptime snooping covers server monitoring, with broad industry-standard protocol support, while API testing can be automated with calls verified according to response data. Alert escalations can be set to keep everyone updated in real time, utilizing multiple channels across phone, email, SMS messaging, and third-party integrations with Slack and PagerDuty. Additionally, the Uptrends 2.0 app for iOS, Android and Windows Phone also supports on-the-fly monitoring with color-coded status updates, push notifications, and more.
www.uptrends.com

Pricing

Starting from
$11.33/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 3 other markets, Germany, Latin America, United Kingdom

Supported languages

English, Dutch, French, German
Uptrends screenshot: An example of a customizable monitoring dashboard showing a range of data widgets for website transaction and load times, uptime status, error types, page speed check scores and moreReal User Monitoring (RUM) is now in beta. Get a glimpse of your new dashboards.Uptrends screenshot: The companion Uptrends 2.0 app provides remote monitoring support features for iOS and Android smartphonesUptrends screenshot: Get a quick, remote status update on monitored websites, servers and transactions with the Uptrends 2.0 mobile app shown on AndroidUptrends screenshot: The Uptrends 2.0 app for mobile offers a color-coded overview of monitored websites, highlighting the status, uptime percentages and average resolve times etcUptrends screenshot: The settings screen of the Uptrends 2.0 app on Android, showing peak period notification toggling plus various ON/OFF Peak period definition optionsUptrends screenshot: A world map visualization show localised average load times, leveraging Real User Monitoring capabilities to capture site visitor data from real visitorsUptrends screenshot: Reports can be emailed out to any contact, opting for a variety of file formats and attaching any optional notes for the recipientUptrends screenshot: Multiple alert escalations can be set across multiple channels including phone, email, SMS and also SlackUptrends screenshot: Multiple organization members can be added to a paid Uptrends account to create operator groups with varying permission levels to limit capabilities based on roleUptrends screenshot: Calendar-based off duty scheduling allows team members to be made exempt from alerts and bother when not currently workingUptrends screenshot: Dashboard reports are built using report tiles that act like widgets containing graphical or list-based representations of collected monitoring dataUptrends screenshot: Dashboard data can be exported out to PDF or XLS, emailed to contacts or scheduled as a reportUptrends screenshot: Maintenance windows can be defined and added to identify and adhere to those set periods when the team typically performs routine maintenance on the website, server, or web service

Uptrends reviews

Excellent
5

Very good
0
Average
0
Poor
1

Terrible
1

Value for money
Features
Ease of use
Customer support
  3.5
  3.9
  3.7
  3.7
Michelle Tosto

Excellent customer service

Used daily for 1-2 years
Reviewed 2020-04-14
Review Source: Capterra

Uptrends is willing to negotiate and stand behind their product to put their customers first.

Pros
Visibility into your complete infrastructure, cloud & on premises

Cons
nothing i didn't like so I'm not sure what else i need to write

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthijs Wiegman

Uptrends is perfect for site monitoring.

Used daily for 2+ years
Reviewed 2017-10-16
Review Source: Capterra

Pros
The interface and backoffice are intuitive and easy to use. You can simply expand on your initial setup. The solution is stable.

Cons
The filtering of the uptrends traffic from Google Analytics can take some time and needs to be reviewed periodically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Beware of this Company!

Used daily for 2+ years
Reviewed 2019-02-04
Review Source: Capterra

Pros
It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.

Cons
We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Tara Jaggars

Dependable Service Provider for any Website.

Used daily for 1-2 years
Reviewed 2020-04-05
Review Source: Capterra

Pros
Uptrends is a dependable service and helps us ensure our website is up and running at optimal speed at all times.

Cons
Nothing not to like. Uptrends does the job its supposed to.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Lorelei Garnes

Good Monitoring Software

Used monthly for 1-2 years
Reviewed 2020-01-14
Review Source: Capterra

It was good. There was a learning curve but customer service was eager to help.

Pros
The setup was easy and the customer service was helpful when I first set it up. The software is well supported.

Cons
The notifications had to be adjusted to get the emails I wanted to receive. Not an issue but had to learn the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Uptrends pricing

Starting from
$11.33/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free 30-day trial with both packages and then:

STARTER: $11.33 per month (billed annually) / $14.17 per month (billed monthly)
PREMIUM: $32.54 per month (billed annually) / $40. 67 per month (billed monthly)
PROFESSIONAL: $158.61 per month (billed annually) / $198.26 per month (billed monthly)
BUSINESS: Starting from $27.14 per month (billed annually) / $33.92 per month (billed monthly)
ENTERPRISE: Starting from $49.10 per month (billed annually) / $61.37 per month (billed monthly)

Uptrends features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
Collaboration Tools
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Third Party Integration

Access Control (137 other apps)
Activity Tracking (100 other apps)
Auditing (102 other apps)
Compliance Management (102 other apps)
Permission Management (89 other apps)
Real Time Monitoring (115 other apps)
Reporting & Statistics (137 other apps)
User Management (88 other apps)
Workflow Management (123 other apps)

Videos and tutorials

Additional information for Uptrends

Key features of Uptrends

  • Server monitoring
  • Website monitoring
  • SLA monitoring
  • CPU monitoring
  • Scheduling
  • Uptime reporting
  • FTP monitoring
  • Availability testing
  • Error snapshots
  • Event-based notifications
  • Data visualization
  • Mobile integration
  • Multiple user accounts
  • Real-time data
  • Real-time updates
  • SMS integration
  • Third party integration
  • Website integrations
  • Activity dashboard
  • Mobile alerts
  • Server performance
  • PDF conversion
  • Alerts
  • Data import/export
  • Drag-and-drop interface
  • Scheduled reporting
  • Historical analysis
  • Issue tracking
  • API
  • User activity monitoring
  • Dashboard creation
  • Performance management
  • Performance reports
  • Collaboration tools
  • Website management
View All Features

Benefits

Uptrends offers a complete remote performance monitoring solution deployed within the cloud which requires no specialist coding knowledge to visualize the health of a website, web application, API and/or servers.

The transaction recorder logs user actions as they are performed within the browser, while error snapshots record and retain a visual confirmation of browser errors alongside historical, archival logs of synthetic/real website monitoring data.

Screenshots and waterfall reports are designed to to provide more information than a standard report, while customizable dashboards visualize performance data across a myriad of charting varieties and can be emailed in PDF & XLS formats for sharing with stakeholders.

Website and server monitoring capabilities support a multitude of important technology protocols including HTTP & HTTPS, SMTP, POP3, Ping, DNS, FTP, Connect, SQL, and MySQL.

The companion app for iOS and Android adds native mobile-based monitoring, providing status updates, color-coded overviews, push notifications, alert histories, filtering options, plus the ability to remotely add/remove probes.