getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

WhatsUp Gold Logo

All-in-one monitoring of your entire infrastructure.

Table of Contents

WhatsUp Gold - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

WhatsUp Gold overview

Based on 227 verified user reviews

What is WhatsUp Gold?

Reviews for WhatsUp Gold come from a wide variety of industries, including Information Technology and Services (11% of reviewers), Education Management (10%), and Government Administration (9%). The most frequent use case for WhatsUp Gold cited by reviewers is network monitoring (84% of reviewers).

What do users say about WhatsUp Gold pricing?

Most users consider WhatsUp Gold to offer strong value for money, and most reviewers indicate it provides cost savings over competitors. Most users say the licensing model can become expensive, and some mention no free premium version.

Starting price

1169 /
per year

Alternatives

with better value for money


Pros & Cons

Alert Notifications

Network Monitoring

Network Visibility

Setup

WhatsUp Gold’s user interface

Ease of use rating:

WhatsUp Gold pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(102)
5(122)

What do users say about WhatsUp Gold?

Reviews for WhatsUp Gold come from a wide variety of industries, including Information Technology and Services (11% of reviewers), Education Management (10%), and Government Administration (9%). The most frequent use case for WhatsUp Gold cited by reviewers is network monitoring (84% of reviewers).

Select to learn more


Who uses WhatsUp Gold?

Based on 227 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Education Management
Government Administration
Utilities
Others

Use cases

Network Monitoring
Server Monitoring
Network Mapping
Website Monitoring
Application Performance Management

WhatsUp Gold's key features

Most critical features, based on insights from WhatsUp Gold users:

Server monitoring
Alerts/Notifications
Real-Time monitoring
IP address monitoring
Real-Time notifications
Monitoring

All WhatsUp Gold features

Features rating:

Real-time alerts
Real-Time reporting
Remote access/control
Hierarchical mapping
Email alerts
Diagnostic tools
IT asset management
Performance monitoring
Credential management
Reporting/Analytics
Performance metrics
Scheduling
Self-Updating maps
Simple network management protocol (snmp)
Network monitoring
Uptime reporting
Threshold alerts
Alerts/Escalation
Dashboard
Network analysis
Map exporting
Patch management
Remote monitoring & management
Device auto discovery
Customizable reports
Customizable dashboard
Root cause analysis
API
Bandwidth monitoring
Web traffic reporting
Mobile access
Baseline manager
Activity dashboard
Virtual machine monitoring
Activity tracking
Troubleshooting
Application management
Service level agreement (sla) management
Color codes/icons
Compliance tracking
Configuration management
Resource management
CPU monitoring
Email monitoring
Event logs
For msps
For websites
Policy management
Location-Based mapping
Network resource management
On-Demand mapping

WhatsUp Gold awards

WhatsUp Gold alternatives

WhatsUp Gold logo

Starting from

1169

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ManageEngine OpManager logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Site24x7 logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
PRTG logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

WhatsUp Gold pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Business

1,169

Per year

Features included:

  • Monitor up to 1,000 devices
  • Single installation of WhatsUp Gold
  • Standard Monitoring Capabilities

Enterprise

1,949

Per year

Features included:

  • Monitor up to 50k devices
  • Up to 2 installations of WhatsUp Gold
  • Advanced reporting & monitoring
  • Internet Connection Monitoring
  • Log Management

Enterprise Plus

3,299

Per year

Features included:

  • 25000 Devices Per Instance
  • Configuration Management
  • Network Traffic Analysis
  • Up to 4 Installations of WhatsUp Gold

Enterprise Scale

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Monitor 100k+ device
  • Customise the number of Whatup Gold installs

Premium-Perpetual

4,625

Features included:

  • Automatic Discovery
  • Topology Mapping
  • Availability & Status Monitoring
  • Performance Monitoring
  • Alerting & Reporting

Total Plus-Perpetual

13,125

Features included:

  • Configuration Management
  • Network Traffic Analysis
  • Log Management
  • Virtual Monitoring
  • Application Monitoring
  • Scalability Pollers

User opinions about WhatsUp Gold price and value

Value for money rating:

Of 22 reviews that provide robust commentary on WhatsUp Gold's price and value, 91% mention it in a positive light.

Most users consider WhatsUp Gold to offer strong value for money, highlighting its reasonable pricing compared to similar solutions and noting that it delivers robust features for the cost. Most reviewers indicate that the product fits well within their budgets and appreciate the cost savings it provides over competitors. Most users say the licensing model can become expensive depending on coverage needs, and some mention the lack of a free premium version. Most reviewers find the product easy to use and feel it delivers substantial functionality for the price they pay.

, and

To see what individual users think of WhatsUp Gold's cost and value, check out the review excerpts below.

“We have been using WhatsUp as our network monitoring solution for over a decade now, and have found it to be easy to configure and maintain, and pricing was very competitive. ”
BH

Brian H.

Assistant Utilities Director

“WUG is the best solution we have found for the price we are able to pay.”
DH

David H.

Network Administrator

“Needs more licensing tiers, paying for a 300 device license when we are barely over 100 is ridiculous”
TM

Tim M.

Network Engineer

WhatsUp Gold integrations (5)

WhatsUp Gold customer support

What do users say about WhatsUp Gold customer support?

Customer support rating:

We analyzed 29 verified user reviews to identify positive and negative aspects of WhatsUp Gold customer support.

Widely noted by reviewers, the support team is knowledgeable, responsive, and resolves issues quickly when contacted.

A number of users highlight friendly, helpful service and easy communication with both technical and sales support staff.

Support options

24/7 (live rep)
Knowledge base
Chat
Email/help desk
Faqs/forum
Phone support

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about WhatsUp Gold's customer support, check out the review snippets below.

“Working with their technical and product teams are great as they listen to your issues and/or suggestions and look to add new features by communicating to their customers on their sprints.”

GJ

Glenn J.

Network Manager

“The few times that I had to reach out to WhatsUp Gold support, I was connected to a knowledgeable person who helped get the issue resolved in a timely manner. ”

TJ

Thomas J.

Systems Administrator

“We haven't needed to utilize product support more than a couple of times, and they were very responsive and helpful when needed.”

BH

Brian H.

Assistant Utilities Director

WhatsUp Gold FAQs

Q. Who are the typical users of WhatsUp Gold?

WhatsUp Gold has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is WhatsUp Gold used for?

Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline


Q. What languages does WhatsUp Gold support?

WhatsUp Gold supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does WhatsUp Gold support mobile devices?

WhatsUp Gold supports the following devices:
Android, iPhone


Q. Does WhatsUp Gold offer an API?

No, WhatsUp Gold does not have an API available.


Q. What level of support does WhatsUp Gold offer?

WhatsUp Gold offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

Related categories