App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Table of Contents
Top Rated Diagram Software with Customizable Templates in 2026


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Customizable templates in diagram software provide a variety of layouts and shapes to match specific needs, save time by avoiding starting from scratch, and allow easy adaptation for different projects and clients. Our reviewers in diagram software rated this feature as highly important.
3 Best Diagram Software with Customizable Templates
- Visio - Highest rated for customizable templates
- Miro
- Lucidchart
See other top Diagram products with customizable templates
Get a copy of this list
Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient for you.
How we picked the 3 top rated products
We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the diagram software category. They also needed to have sufficient reviews about customizable templates, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for customizable templates based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.
Details for the 3 best products
User insights about the customizable templates feature
Reviewers indicate that Visio's customizable templates are time-efficient and easy to use. They appreciate the ability to tailor templates to specific company needs, which helps produce consistent, repeatable charts. Users find the flexibility to customize templates useful, especially with the availability of standard industry templates and shapes. They report that this capability speeds up the creation of flowcharts and diagrams, making it easier to handle repetitive designs and projects. They also value the option to import external templates and shapes.
Tony D.
Director of Telecoms & Technolology Project Mgt
John S.
Manager
Diagram key features coverage
Visio offers 6 out of the 6 key features for Diagram software identified by reviewers:
Pros and cons based on 3,279 verified reviews
60% of users rated Visio 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,279 reviews and identified the topics where users expressed positive and negative sentiment.
Pros:
Efficient flowchart creation
Streamlined workflow design
Professional presentation creation
Versatile diagramming capabilities
Detailed visualizations
Cons:
High licensing costs
Challenging connector management
Version compatibility issues
Frequent crashes and bugs
Limited document management
Pricing
Starting price:$5 per user/per month|Free version:Available|Free trial:Available
Prices may vary depending on the number of users and features.
User insights about the customizable templates feature
Reviewers appreciate Miro's customizable templates for their flexibility and extensive options. They find the ability to adapt templates to specific needs valuable, especially for different operating units and customer projects. Users report that the wide variety of templates helps start projects faster and saves time. They highlight the ease of modifying templates and the ability to save custom templates for future use. They say Miro's templates improve reusability and creativity, making the experience personal and engaging.Remco B.
CTO
ALEV S.
Researcher
Diagram key features coverage
Miro offers 6 out of the 6 key features for Diagram software identified by reviewers:
Pros and cons based on 1,680 verified reviews
73% of users rated Miro 5 out of 5 stars, while 0% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,680 reviews and identified the topics where users expressed positive and negative sentiment.
Pros:
Efficient workshop presentations
Seamless remote collaboration
Effective idea brainstorming
Versatile flowchart creation
Robust collaborative sharing
Cons:
Resource-intensive performance
Clunky zoom functionality
Limited file export options
High costs and limitations
Confusing navigation experience
Pricing
Starting price:$10 per user/per month|Free version:Available|Free trial:Available
Prices may vary depending on the number of users and features.
User insights about the customizable templates feature
Reviewers appreciate Lucidchart's customizable templates for making document creation faster and more efficient. They find the extensive library of assets and smart shapes helpful for various tasks. Users report that the templates can be modified and saved for future use, which is convenient for repetitive workflows. They highlight the importance of customization for specific tasks and presentations. They say that while templates can be hard to manipulate initially, they become easier with practice, and the ability to heavily edit templates is beneficial.Karen M.
Captioning Agent

Ivan A.
Design Engineer
Diagram key features coverage
Lucidchart offers 6 out of the 6 key features for Diagram software identified by reviewers:
Pros and cons based on 2,246 verified reviews
62% of users rated Lucidchart 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,246 reviews and identified the topics where users expressed positive and negative sentiment.
Pros:
Efficient workflow design
Versatile flow diagramming
Real-time team collaboration
Comprehensive project management
Intuitive flowchart creation
Cons:
Slow performance speed
Inconsistent issue management
Challenging line connections
Expensive and restrictive plans
Limited file management
Pricing
Starting price:$9 flat rate/per month|Free version:Available|Free trial:Available
Prices may vary depending on the number of users and features.
Other Top Rated Diagram Software with Customizable Templates in 2026
Read more about Visio
processes, and customer journeys.
Read more about Miro
Read more about Lucidchart
Read more about Figma
Read more about SketchWow
Read more about draw.io
Read more about Aha!
Read more about Apache OpenOffice
Read more about Cacoo
Read more about EdrawMax
Read more about Creately
Read more about MyDraw
Read more about MindManager
Read more about Collaboard
Read more about SmartDraw
empower® makes it easy, efficient, and consistent to generate complex charts and reports. Automation, Excel integration, and clean design deliver professional results in minutes instead of hours.
Read more about empower
Read more about XTEN-AV
Read more about FigJam
Read more about JointJS
Read more about Astah Professional
Read more about Zoho Show
Read more about think-cell
Read more about Slickplan
Read more about EventDraw
Read more about Jeda.ai
Key features for Diagram software
Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.
- Flowchart: Reviewers highlight the ease of creating and customizing flowcharts, using templates, shape libraries, and intuitive connectors to visualize processes effectively and professionally. 93% of reviewers rated this feature as important or highly important.
- Drag & Drop: Users appreciate the drag-and-drop functionality for its simplicity and efficiency in arranging elements and integrating external content, enhancing the overall diagramming experience. 89% of reviewers rated this feature as important or highly important.
- Data Visualization: Reviewers emphasize the importance of data visualization tools in creating clear, engaging representations of complex data, aiding in decision-making and communication. 87% of reviewers rated this feature as important or highly important.
- Templates: Users value the wide range of templates available for various diagrams, which help save time, ensure consistency, and provide a professional look. 84% of reviewers rated this feature as important or highly important.
- Data Import/Export: Reviewers appreciate the ability to import and export data in multiple formats, facilitating easy sharing and integration with other tools and platforms. 83% of reviewers rated this feature as important or highly important.
- Collaboration Tools: Users highlight the effectiveness of real-time collaboration features, enabling teams to work simultaneously on diagrams and share feedback seamlessly. 80% of reviewers rated this feature as important or highly important.

























