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IT Management Software with Service Level Agreement (SLA) Management (2026) - Page 5

Last updated: April 2026

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126 software options

Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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IBM SevOne Network Performance Management logo

Cloud-based network performance management solution

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The solution is designed to work with all network technologies and protocols, including IP/MPLS, Ethernet and FCoE. It provides visibility into end-to-end application performance for real-time troubleshooting.

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FNT Command Platform logo

Hybrid infrastructure and data center management platform

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The FNT Command Platform enables the efficient management of IT, telecommunications and data center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model.

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Infraon ITSM logo

ITSM software

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Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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EV Service Manager logo

IT service management solution for businesses of all sizes

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EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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SimplyDesk logo

Simple, Complete & Reliable

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All-in-one IT management platform combining Helpdesk, ITAM, remote tools, alerts, and reporting. SimplyDesk centralizes IT operations, boosts efficiency, and scales with your needs. Available in SaaS or on-premise with expert support included.

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Uptime Infrastructure Monitor logo

IaaS solution for servers, applications, and network devices

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Uptime Infrastructure Monitor helps organizations manage physical servers, applications, virtual machines, services, and network devices across various on-premise and cloud-based platforms. Enterprises can establish SLAs, track performance, and utilize the generated data to create reports.

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DaaS logo

Turnkey DaaS that delivers performance & protection.

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Dizzion Managed DaaS delivers an unmatched desktop experience with turnkey solutions, leaving you free to focus on other tasks. With DaaS Complete and DaaS Everywhere options, enjoy managed services that other suppliers charge extra for.

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Ceeview logo

Cloud management and monitoring platform

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Ceeview is an all-in-one monitoring tool that gives you a complete overview of your IT Service availability, Application performance, Infrastructure dependencies, Service Level Agreements (SLAs) and cloud spending. With Ceeview, you can avoid or resolve issues before they cause major problems.

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VIZOR IT Asset Management for Schools logo

VIZOR is an IT Asset Management solution for K-12 Schools.

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VIZOR helps Schools manage IT Assets like Chromebooks, iPads and Projectors by streamlining allocation to students, simplifying 1:1 programs and track repairs. VIZOR integrates with the Google Admin console and Student Information Systems to automate K-12 IT workflows. Try Now for Free.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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Rzilient logo

IT management solution

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Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

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PRTG Hosted Monitor logo

IT monitoring in the cloud: Leave the hosting to us.

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PRTG Hosted Monitor provides the best user experience possible. This is visible in the user-friendly interface as well as in the simple licensing structure.

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Fabrix.ai logo

Data-centric AIOps platform

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CloudFabrix is the inventor of robotic data automation fabric and a leader in the AIOps market. Its flagship AIOps platform is an enterprise-grade platform that is purpose-built to enable IT transformation and to address comprehensive digital IT planning and operations needs. This platform uses the power of advanced analytics, artificial intelligence, machine learning, and automation to build, plan, operate, and optimize hybrid IT assets, applications, and services.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Miradore Management Suite logo

Cloud-based platform for monitoring IT assets.

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Miradore Management Suite is an information technology asset management (ITAM) solution that helps enterprises manage the entire IT asset lifecycle, from procurement to retirement. Users can configure system settings to approve/deny installation requests across network devices.

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Skysens logo

No code AI platform for industrial IoT monitoring

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Skysens AgPM is a no-code, AI-connected predictive monitoring platform for industrial IoT applications. The system features drag-and-drop visualization with extensive widgets, integrated LoRaWAN network server capabilities, and flexible deployment options including on-premises and private cloud. It offers industrial data management with unified namespace architecture and supports various protocols for seamless integration with existing systems.

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Distributed IT Performance Management logo

Remotely manage and control UPSs/PDUs from anywhere

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Distributed IT Performance Management (DITPM) software remotely monitors and controls networked PDUs and UPSs in distributed IT environments. It enables you to manage and optimize the performance of your assets and provides the insights needed to identify and fix issues before equipment goes down.

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Atomicwork logo

Cloud-based agentic service management platform

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Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

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DymaxIO logo
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Application and database performance acceleration suite

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DymaxIO is an application performance acceleration and management suite designed to help businesses improve I/O performance across virtual machines, file servers, BI apps, and MS SQL workloads. It uses artificial intelligence to identify and implement required performance enhancements for systems.

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Zenduty logo
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End-to-end incident management for SRE, DevOps & NOC teams

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Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

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EuVantage logo
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Enhance End User Experience with EuVantage

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A SaaS-based intelligent AIOps platform, EuVantage® simplifies the management and delivery of virtual desktops and applications, whether hosted on private or public cloud. It provides unparalleled visibility and adaptive correlation for effective user experience management.

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OpsRamp logo
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IT management software

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OpsRamp is an IT operations management platform that provides AI-driven event and incident management, intelligent automation, and hybrid observability capabilities. It helps modern digital operations teams monitor hybrid IT environments, detect and resolve issues, and ensure compliance policies.

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WOTAN Monitoring logo
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Full-stack visibility & real-time alerts across IT services

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WOTAN Monitoring provides full-stack visibility across IT services with real-time alerts, KPI dashboards, SAP and business process monitoring, along with powerful escalation and reporting tools, ensuring performance, reliability, and compliance.

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