getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Management Software with Service Level Agreement (SLA) Management (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

126 software options

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

learn more
BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

Read more about BOSSDesk

Users also considered
baramundi Management Suite logo

IT asset management for small and midsize businesses (SMB)

learn more
baramundi Management Suite is an IT asset management software designed to help businesses manage and protect endpoints across multiple corporate networks. Administrators can track application usage and manage licenses on a unified interface.

Read more about baramundi Management Suite

Users also considered
LogicMonitor logo

Transform what’s next

learn more
LogicMonitor offers a full-stack observability platform for MSPs and enterprises that’s fully-automated, cloud-first, and hybrid ready

Read more about LogicMonitor

Users also considered
N-sight RMM logo

Cloud-based remote monitoring and management platform

learn more
N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

Read more about N-sight RMM

Users also considered
Pandora FMS logo

Total monitoring solution for full observability

learn more
Make the best use of your Dev+Ops teams with a professional, user-friendly, and easy-to-use monitor with more than 50K customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution: profitable and scalable, covering most infrastructure deployment options.

Read more about Pandora FMS

Users also considered
ConnectWise PSA logo

PSA tool designed for as-a-service businesses

learn more
ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

Read more about ConnectWise PSA

Users also considered
InvGate Service Management logo

Web-based IT service desk software

learn more
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

Read more about InvGate Service Management

Users also considered
Auvik logo

Tool that gives IT teams network visibility and control

learn more
Auvik's cloud-based network management software supports over 15,000 device types from more than 700 vendors to give you instant insight into your network while automating complex and time-consuming tasks. With Auvik, you get complete network visibility and control.

Read more about Auvik

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
BlueFolder logo

Work order and field service management software

learn more
BlueFolder is a web-based IT Service Management software solution with powerful, yet easy-to-use features such as robust ticket management, scheduling/dispatch, a self-service customer portal, billing, and more. Get a demo to see BlueFolder in action.

Read more about BlueFolder

Users also considered
Perimeter 81 logo
Category Leaders

Radically simple cybersecurity.

learn more
Perimeter 81 is a leading Zero Trust Network Access platform, ensuring secure remote access from anywhere. Fully monitor and secure your organization’s most valuable resources from a single dashboard.

Read more about Perimeter 81

Users also considered
Autotask PSA logo

IT Business Management Software Platform

learn more
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

Read more about Autotask PSA

Users also considered
N-central logo

On-premise and hosted RMM software for MSPs

learn more
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Read more about N-central

Users also considered
PRTG Enterprise Monitor logo

Tool to keep control of large IT and optimize performance

learn more
One solution for your entire monitoring, from infrastructure to network, from applications to cloud services, from databases to storage, from virtual environments to IoT, and much more. PRTG Enterprise Monitor also minimizes alert noise and ensures that you never miss information that matters.

Read more about PRTG Enterprise Monitor

Users also considered
Device42 logo

Automated IT infrastructure visualization & management tools

learn more
Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Read more about Device42

Users also considered
Kaseya VSA logo

IT systems management software for internal IT and MSPs

learn more
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

Read more about Kaseya VSA

Users also considered
Obkio logo

Simple Network Monitoring & Troubleshooting tool for IT pros

learn more
Obkio is a simple Network Monitoring and Troubleshooting SaaS solution designed to monitor end-to-end network performance (from WAN to LAN), of all networks types (SD-WAN, MPLS, VPN, Cloud) from the end user perspective. Identify the data you need to troubleshoot and improve the end-user experience.

Read more about Obkio

Users also considered
Network Performance Monitor logo

Powerful, Affordable IT Management Software

learn more
SolarWinds Network Performance Monitoring software makes it easy to quickly detect, diagnose, and resolve performance issues before outages occur. It delivers real-time views and dashboards that enable you to visually track and monitor network performance at a glance.

Read more about Network Performance Monitor

Users also considered
ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

learn more
ConnectWise Automate is a remote monitoring and management (RMM) solution designed for MSPs seeking granular control over IT environments. The software provides customizable monitoring, automated patching, and deep automation capabilities that resolve routine issues before users notice them. ConnectWise Automate features AI-assisted scripting, data views for quick environment insights, and background troubleshooting tools that minimize end-user disruption while supporting Windows endpoints.

Read more about ConnectWise Automate

Users also considered
Lansweeper logo

Know Your IT

learn more
Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

Read more about Lansweeper

Users also considered
SuperOps logo

PSA-RMM PLATFORM FOR MSPs

learn more
SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

Read more about SuperOps

Users also considered
System Center logo

Data center management software for businesses of all sizes

learn more
System Center is a data center management software that helps businesses of all sizes monitor networks, system storage, security, and more. It offers integration with cloud platforms and provides teams the ability to gain insights into system analytics affecting the health of monitors.

Read more about System Center

Users also considered
ActiveBatch logo
Category Leaders

Workload automation and job scheduling orchestration tool

learn more
ActiveBatch is a workload automation and job scheduling software that helps businesses develop, optimize, and monitor IT operations, infrastructure, applications, and more. Features include change management, auto-remediation, alerts, a self-service portal, and role-based permissions.

Read more about ActiveBatch

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Panopta logo

Never Blinks

learn more
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

Read more about Panopta

Users also considered