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IT Management Software with Service Level Agreement (SLA) Management (2026) - Page 4

Last updated: April 2026

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126 software options

Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease

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Infraon IMS logo

Unified infrastructure monitoring software

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Infraon IMS boosts IT performance with real-time monitoring, analytics, automation, and compliance for seamless, efficient operations.
Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance.

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Sensu logo

Multi-cloud monitoring solution

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Automate your monitoring workflow and gain deep visibility into Kubernetes, hybrid cloud, and bare metal infrastructure.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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IR Collaborate logo

Unified Communications and Collaboration monitoring

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IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems.

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Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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ky2help logo

IT service management software

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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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helppeople Cloud logo

Spanish helpdesk solution for small to large businesses

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helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

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ipMonitor logo

Lightweight IT monitoring tool for networks, servers & apps

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ipMonitor by SolarWinds is a lightweight IT monitoring solution for networks, servers, applications, and VMware hosts. It provides over 12 types of notifications to inform owners and IT staff about any network issues and application failures. This solution can reduce downtime caused by failures with automated remediation to restore services, including server reboots, file backups, and more actions. It can be installed on-premise.

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KACE logo

Unified Endpoint Management by KACE. Where Next Meets Now.

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KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

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BlueCat logo

Centralized, automated, and secure DDI

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BlueCat helps enterprises achieve their network modernization objectives by delivering innovative products and services that enable networking, security, and DevOps teams to deliver change-ready networks with improved flexibility, automation, resiliency, and security.

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Nerdio logo

Deploy, manage, & cost-optimize native Microsoft Cloud tech

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Nerdio simplifies IT management for IT teams and MSPs. Significantly streamline workloads and day-to-day operations while reducing deployment time and saving up to 80% on Azure compute and storage resources.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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ScriptRunner logo

IT management software for DevOps teams

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ScriptRunner supports DevOps and IT specialists with the automation of company processes and PowerShell administration. The automation tool helps centralizing administrative tasks, standardizing admin activities, automating routine activities, and managing task delegation.

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Velory logo

Automated IT Lifecycle Management

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Velory streamlines IT procurement & management for businesses through automated, secure IT lifecycle management & employee empowerment.

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ITarian logo

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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DERDACK Enterprise Alert logo

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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IT Asset Management logo

IT Asset Management and Software Asset Management

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xAssets IT Asset Management Software offers powerful, full lifecycle IT asset management with a powerful integration toolset enabling integration to all IT systems providing a complete CMDB. Functional requirements are met quickly through configuration leading to excellent time to value

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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OpCon logo

Workload automation platform for businesses of all sizes

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workload automation

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