0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

IT Service
Workflow management

Top Rated IT Service Software with Workflow management - Page 4

Last updated: May 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

1 filter applied

Features

Problem Management

Help Desk Management

Project Management

IT Asset Management

Surveys & Feedback

Workflow Management

Integrated with

Google Calendar

Zapier

Microsoft Azure

Okta

TeamViewer ONE

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

92 software options

Sort by

Sponsored

Wrike

4.4

(2.9K)

5

1.5K

4

1.1K

3

222

2

58

1

37

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI powered workflow management platform

Create a seamless IT service with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

Read more about Wrike

Users also considered

Autotask PSA

4.2

(156)

5

72

4

56

3

22

2

3

1

3

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT Business Management Software Platform

Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

Read more about Autotask PSA

Users also considered

Web Help Desk

4.1

(123)

5

48

4

52

3

17

2

4

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT asset and knowledge management

Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

Read more about Web Help Desk

Users also considered

ConnectWise PSA

4.1

(275)

5

112

4

105

3

38

2

10

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

PSA tool designed for as-a-service businesses

ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

Read more about ConnectWise PSA

Users also considered

FieldAware

3.4

(66)

5

26

4

14

3

4

2

4

1

18

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Made-for-mobile field service management

FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams with the aim of improving revenue. Features include scheduling, dispatch, task management, invoicing, asset management, time tracking and more.

Read more about FieldAware

Users also considered

Sygma

(0)

Cloud-based & on-premise platform for IT management.

Sygma is a cloud-based platform that helps streamline IT service processes with ticketing, time tracking, knowledge management, and online billing for managed services providers (MSPs) and developers. With Sygma's centralized platform, IT teams can efficiently manage tasks, information, and processes, all within a single platform. The software provides access to information from anywhere, at any time, with tools for quick and easy management of IT service-related operations.

Read more about Sygma

Users also considered

Pyla

(0)

On/offboarding platform for IT teams

Pyla is a on/offboarding IT platform for SMBs and Mid-caps. It simplifies the management of hardware and software when onboarding, transfer or offboarding employees and partners.

Read more about Pyla

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered

IT Communication Assistant

(0)

Fast creation of effective IT communications

IT Communication Assistant is a low-key web app that provides IT specialists a workspace with interactive IT communication templates and tools, born from real experiences and challenges within IT teams.

Read more about IT Communication Assistant

Users also considered

fySales

(0)

Customer and sales management tool with custom integration

fySales is an all-in-one customer and sales management tool developed by fyIT with built-in PoS, accounting, and e-commerce features. It enables business users to access global CRM data, generate invoices, record accounts receivable, draft P&L statements, file taxes, and access business analytics.

Read more about fySales

Users also considered

tbITSM

(0)

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

Codenica ITSM + ITAM

(0)

Cloud-based ITSM and ITAM in one platform

Cloud-based ITSM and ITAM software for managing tickets, assets, portal requests, knowledge base content, approvals, automation, chat, messages, files and reports in one platform.

Read more about Codenica ITSM + ITAM

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

Dhumi

(0)

AI-powered platform for custom business apps

Dhumi is an AI-powered low-code platform that enables teams to create custom business applications and manage workflows without extensive coding knowledge. The platform includes features for workflow automation, system integration, document collaboration, and real-time communication tools such as video conferencing and whiteboards. Dhumi offers customizable applications for various business functions including sales, IT service management, and mobile collaboration.

Read more about Dhumi

Users also considered

HappyFox Assist AI

(0)

AI & conversational ticketing for channels on Slack & Teams

HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.

Read more about HappyFox Assist AI

Users also considered

Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Read more about Serviceware Processes

Users also considered

page 4 of 4

GetApp

100 S. Wacker Dr.
Ste. 600
Chicago, IL 60606
USA

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us News Legal Privacy Policy

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.