FieldAware - 2025 Pricing, Features, Reviews & Alternatives

FieldAware by GPS Insight offers innovative and dependable fleet and field service solutions that give you what you need to get the job done better, faster, safer, and smarter. GPS Insight’s field service management software called FieldAware connects and organizes your office and mobile workforce in a way that you simply can’t do manually. It is a customizable cloud-based software that tracks and automates your workflow, stores historical information about jobs and customers, delivers real-time data for speedier communications, and provides built-in analytics for powerful insights that maximize efficiency and improve customer satisfaction.

FieldAware is a true application programming interface API platform that can easily integrate with a variety of back-office systems, including Quickbooks, NetSuite, and more. It is made specifically for mobile devices, not computers. It has mobile apps for your team’s phones, versus requiring them to use a browser, which is vital when your techs are on the road and don’t have access to a network. Their apps will always work no matter where they are.

FieldAware automates tasks such as invoicing, logging work orders, tracking inventory, ordering and many other administrative tasks. It also helps you get paid faster by eliminating the lag time between job completion and payment processing. It optimizes group routing through automated scheduling, real-time tracking of your tech’s locations and conditions, and gives you quick access to records and forms to provide the most complete and timely service possible.

You’ll have the flexibility to assign work orders from the scheduler or dispatcher, from the workorder itself, or a job board. You can even enable or disable functionality on remote devices, such as shielding price information or disabling the creation of workorders and quotes.

FieldAware allows you to create customized forms. Each form is a living document that can change in real-time depending on the data, and the user and can pull in data from other sources, skip questions or provide additional ones to ensure work orders have the most accurate and relevant information and meet compliance.

The software’s built-in analytics help you and your team spot trends and anticipate potential issues so you can be ready to address problems before they occur. Your techs will have access to all the data they need to diagnose problems, ensure they have the inventory to solve it, and complete jobs quickly and efficiently.

You’ll appreciate all the customizable features that FieldAware has to offer, as well as the easy-to-use dashboard that gives you a thorough and real-time view of the status of your business whenever you need it. Intuitive and easy-to-use, FieldAware gets you the information you need in just one-or two-clicks and your team won’t have to spend hours learning the system.

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. Our experts will meet with you to determine your unique challenges and goals to tailor a solution made specifically for your company.

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training.

We just don’t leave you there, you can count on GPS Insight to provide ongoing support. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul. GPS Insight was born on the road and raised in the field, so we know the challenges facing the pros who serve our industry and are here to help you get the job done and keep things moving.