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Managed Service Providers (MSP) Software with Alerts/Escalation (2026) - Page 2

Last updated: March 2026

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66 software options

Comet Backup logo

Deliver Fast, Secure Data Protection

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Fast, secure backup software for MSPs & IT providers who want to offer Backup-as-a-Service (BaaS).

Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup environment and storage destinations.

Simple, profitable pricing. No contracts. 30-day FREE trial!

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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PRTG Enterprise Monitor logo

Tool to keep control of large IT and optimize performance

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PRTG Enterprise Monitor comes with an attractive licensing model and allows for monitoring to be set up quickly on the systems of new customers; licenses usually pay for themselves in a few months. Due to the subscription-based licensing model, PRTG Enterprise Monitor adjusts easily.

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ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.

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Syxsense logo

Unified Security and Endpoint Management

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Syxsense is a leading USEM solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints manage and secure their environment.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Deepser logo

IT service desk, CRM, and asset management software

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Efficiently manage tickets, track devices and their data, keep a complete overview of your clients' IT infrastructure, optimizing the use of company resources and time. Measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction.

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HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Inserve logo

100% Dutch Servicedesk software

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Inserve is online helpdesk software for managing the support department of MSP's and Agencies.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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BDRSuite logo

#1 Robust & Cost-Effective Backup & DR Software.

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BDRSuite is a cost-effective, comprehensive Backup and Disaster Recovery solutions for businesses and service providers. It is designed to protect various IT workloads, including VMs, servers, endpoints, SaaS apps, cloud VMs, and databases.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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NMIS logo

Network management software for handling fault analysis

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NMIS (Network Management Information System) is an open-source system designed to help businesses handle administration of various computer networks on a unified platform. It enables network engineers to conduct fault analysis, monitor IT systems’ performances, and gain insights into network status.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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KACE logo

Unified Endpoint Management by KACE. Where Next Meets Now.

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KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

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ConnectWise Cybersecurity Management logo

Cybersecurity management tool with custom alert thresholds

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ConnectWise is transforming the way IT and cybersecurity are delivered to small businesses. We believe technology should empower business growth, not bottleneck it—and we’re 100% committed to helping MSPs and their customers take on whatever lies ahead.

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DeskDirector logo

ITSM software for managed service providers

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DeskDirector Portal is an ITSM software designed to help managed service providers (MSPs) automate tasks and streamline communication processes to manage customer service. Administrators can configure custom approval workflows and manage incoming client requests.

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Unitrends MSP logo

Backup and Disaster Recovery for MSPs

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Unitrends MSP is an appliance based backup, data archiving, and disaster recovery solution for both physical and virtual environments

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BackBox logo

Enabling Network Security Posture Management

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BackBox is a full multi-tenant system that offers role-based administration control and automated management of user access for multiple clients. BackBox offers a simple way to intelligently automate OS upgrades, backup, restoration, and compliance of all devices on a network.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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