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Kaseya BMS

4.1
(30)

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Business management solution for IT departments & MSPs

(13)

Kaseya BMS Pricing, Features, Reviews and Alternatives

Kaseya BMS FAQs

Q. What type of pricing plans does Kaseya BMS offer?

Kaseya BMS has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Kaseya BMS?

Kaseya BMS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Kaseya BMS support?

Kaseya BMS supports the following languages:
English


Q. Does Kaseya BMS offer an API?

No, Kaseya BMS does not have an API available.


Q. What other apps does Kaseya BMS integrate with?

Kaseya BMS integrates with the following applications:
QuickBooks Online Advanced


Q. What level of support does Kaseya BMS offer?

Kaseya BMS offers the following support options:
Chat, Phone Support, FAQs/Forum

Kaseya BMS product overview

What is Kaseya BMS?

Kaseya BMS is a next-generation Professional Services Automation platform built to empower IT Departments and MSPs with the key tools needed to succeed in the modern IT management world.

Key benefits of using Kaseya BMS

  • Staff projects and get real-time project status reports, while improving forecasting through comprehensive project management with Kaseya BMS Project Management.

  • Get accurate, real-time data on time and expenses by company, project and employee – no more estimating needed with Kaseya BMS.

  • Automatically create invoices from time entry and expense reports, and integrate these with accounting software like QuickBooks®.

  • Track inventory, procurement or vendor issues in real-time to stay on top of any issues that come up, and make better plans in the future.

  • Maximize customer relationships and prospects by keeping track of current accounts, new revenue possibilities, and all past communications in one, simple-to-use system.

  • Spend less time tracking tickets and more time making clients happy with Kaseya BMS's complete help desk and ticketing solution.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Phone Support
    FAQs/Forum

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    Not sure about Kaseya BMS? Compare it with a popular alternative

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    Starting from

    9.80

    /user

    Per month

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    Kaseya BMS pricing information

    Value for money

    4.1

    /5

    30

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Kaseya BMS features

    Functionality

    3.8

    /5

    30

    Total features

    71

    13 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Prioritization
    Reporting/Analytics
    Status Tracking
    Workflow Management
    Activity Tracking
    Time & Expense Tracking

    Functionality contenders

    Kaseya BMS users reviews

    Overall Rating

    4.1

    /5

    30

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.89/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    17

    3

    1

    0

    Pros
    I find that the road map and RND were fantastic and that Kaseya is always improving their application for better workflows and productivity.
    The integrations are powerful and will hopefully provide a strong value case in time savings as we move down the road using it.
    We use the VSA and BMS, hosted version of Kaseya, and the ability to access it anywhere is great, it's easy to gain remote access and set control.
    Cons
    Billing is a terrible, horrible, no good feature. You have to approve billing items, then create invoices, then go into each invoice and choose an invoice "template", then send them out to clients.
    Converting from Autotask to BMS was a little bit of a challenge. We have a lot of integrations and it made the project management of our implementation difficult.
    Lack of some essential functionality that many bigger MSPs may need.

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