Kaseya BMS Pricing, Features, Reviews & Comparison of Alternatives

Kaseya BMS

Business management solution for IT departments & MSPs

4.0/5 (18 reviews)

Kaseya BMS overview

What is Kaseya BMS?

Kaseya BMS is a next-generation Professional Services Automation platform built to empower IT Departments and MSPs with the key tools needed to succeed in the modern IT management world.

BMS provides users with an easy to use interface, that enables users to get up to speed quicker and be more productive in the long run - all while still offering the depth and customization required to meet the various business objectives of different teams.

Kaseya BMS is equipped with everything you need, at an affordable price that is a fraction of the competition. BMS comes ready to help you succeed with best in class solutions for Project Management, CRM, Time Tracking & Billing, Inventory, Finance & Billing, CRM, and Service Desk.
www.kaseya.com

Pricing

Starting from
$35/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany, India, United Kingdom

Supported languages

English
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Kaseya BMS reviews

Value for money
Features
Ease of use
Customer support
  4.1
  3.6
  4.0
  3.8
Anonymous

A great client tool software

Used daily for 2+ years
Reviewed 2019-05-16
Review Source: Capterra

Pros
Kaseya is a great tool not only to manage machines, but to also maintain them. Installing an agent is a breeze, and running scripts is easy to learn. Patch machines, remote to them, push software and set security protocol all through one system

Cons
Scripting maybebturn off some people but their are great tutorials and a support team to assist you in tweaking your needs.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kelly Woolsey

Kaseya BMS- Starter PSA

Used daily for 2+ years
Reviewed 2019-05-17
Review Source: Capterra

Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall.

Pros
It is quite simple in comparison to some major players such as Autotask and Connectwise.

Cons
It does make some attempts to offer deeper functionality such as project management, but the features are too shallow to really allow for mutil-team, multi-project management. This goes for other modules. I do like the fact that these are organic features and not added on haphazardly.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Derek Schroeder

Kaseya BMS - ticketing with all of the meat and potatoes features

Used daily for 1-2 years
Reviewed 2019-12-24
Review Source: Capterra

For the cost, this is a great software. It does what it needs to do, ticketing. Projects can use a bit of work but they still do the job.

Pros
Easy to use and find information. Easy to search, sort, and filter tickets. Client information can be organized easily. Integrates well with RMM tools and accounting software.

Cons
A bit lacking in features and can be slow at times. Little wish list items where a feature would be available in a specific screen, and other things like that.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Bianca Gill

Good managemante program

Used daily for 2+ years
Reviewed 2018-02-15
Review Source: Software Advice

This is a good program, there are modules for everything, so you could run or company on this software only. It does not integrate with every accounting software but i do believe it work with Quickbooks.

Pros
easy to use, web based, easy deployment with support, some accounting software integration are available, not expensive.

Cons
creating custom reports and workflows can be confusing. The ticketing system works well, there are some negative point to it as to automatically updating customers, you have to remember to apply templates to tickets in order for them to be updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Bianca Gill

Positive learning curve

Used daily for 2+ years
Reviewed 2017-06-21
Review Source: Capterra

We use it for managing our customers, so it is easy to gain remote access, set customer in the system and manage our internal users

Pros
We use the VSA and BMS, hosted version of Kaseya, and the ability to access it anywhere is great, it's easy to gain remote access and set control.

Cons
some configuration can be cumbersome, the navigation tabs are not always easy to navigate or figure out what is meant to be where within the page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kaseya BMS pricing

Starting from
$35/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on a per user basis and starts at $35/user/month.

Kaseya BMS features

Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections

API (208 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (124 other apps)
Automatic Notifications (126 other apps)
Collaboration Tools (165 other apps)
Drag & Drop Interface (127 other apps)
Gantt Charts (119 other apps)
Prioritizing (141 other apps)
Progress Tracking (126 other apps)
Reporting & Statistics (112 other apps)
Task Management (146 other apps)
Task Planning (110 other apps)
Task Tracking (145 other apps)
Third Party Integration (135 other apps)
Timesheets (115 other apps)

Additional information for Kaseya BMS

Key features of Kaseya BMS

  • Finance & Billing
  • Inventory Management
  • CRM
  • Service Desk
  • Business analysis
  • Contact history
  • Customer database
  • Customizable reporting
  • Expense tracking
  • Financial management
  • Inventory tracking
  • Project management & planning
  • Project templates
  • Project time tracking
  • Project tracking
  • Billing & invoicing
  • Time & expense tracking
  • Finance & billing
  • Customizable fields
View All Features

Benefits

Staff projects and get real-time project status reports, while improving forecasting through comprehensive project management with Kaseya BMS Project Management.

Get accurate, real-time data on time and expenses by company, project and employee – no more estimating needed with Kaseya BMS.

Automatically create invoices from time entry and expense reports, and integrate these with accounting software like QuickBooks®.

Track inventory, procurement or vendor issues in real-time to stay on top of any issues that come up, and make better plans in the future.

Maximize customer relationships and prospects by keeping track of current accounts, new revenue possibilities, and all past communications in one, simple-to-use system.

Spend less time tracking tickets and more time making clients happy with Kaseya BMS's complete help desk and ticketing solution.