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Service Desk Software
Last updated: April 2026
11 software options
Sponsored
InvGate Service Management
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
SysAid
5
330
4
142
3
27
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
Read more about SysAid
JIRA Service Management
5
440
4
260
3
48
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Hiver
5
115
4
24
3
2
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
AzureDesk
5
26
4
23
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
have" features of enterprise class systems offered to all businesses at
minimal cost.
Read more about AzureDesk
HubSpot Service Hub
5
96
4
79
3
9
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
Alemba Service Manager
5
2
4
2
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ASM automates your ITSM with a no code workflow engine
Read more about Alemba Service Manager
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 30-Day free trial, no credit card needed
Read more about LiveAgent
Electric AI
5
7
4
10
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
Read more about Electric AI
