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Docketwise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Immigration application solution for form preparation
Table of Contents
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Docketwise - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Docketwise overview
What is Docketwise?
8am DocketWise is a cloud-based immigration form preparation solution designed to help attorneys, applicants and businesses of all sizes streamline processes related to immigration applications. The platform comes with a built-in form library, which enables users to create applications for families, immigration courts or employment.
DocketWise includes a questionnaire database, which allows organizations to generate multilingual questions and store information in a centralized repository for future reference. It offers a host of features such as case tracking, tasks, automatic notifications, notes, priority date tracking, auto-fill, and more. Custom workflow functionality lets managers add tasks with a due date, import case-specific data, and assign tasks to team members. Users can also share invoices with clients and set automated reminders for payments.
DocketWise offers customizable templates, allowing teams to create welcome messages or send personalized communications on case progress. Plus, it integrates with various third-party applications such as Gmail, Mailchimp, Salesforce, Zapier, Clio, and PracticePanther.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Client Information
Immigration Attorneys
Forms
Client Invoicing
Disappointment
Docketwise’s user interface
Docketwise pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Docketwise?
They auto renewed my account without any warning on Christmas Eve and while their customer service office was closed. When I was finally able to get someone on the phone, they refused a refund because the payment had already been processed.
Select to learn more
Who uses Docketwise?
Based on 96 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Docketwise's key features
Most critical features, based on insights from Docketwise users:
All Docketwise features
Features rating:
Docketwise alternatives
Docketwise
Starting from
69
/user
Per month
Neos
Starting from
No pricing info
8am MyCase
Starting from
No pricing info
Clio
Starting from
No pricing info
Docketwise pricing
Pricing plans
Pricing details:
User opinions about Docketwise price and value
Value for money rating:
To see what individual users think of Docketwise's price and value, check out the review snippets below.
Tosha T.
Immigration Paralegal
Melanie S.
Owner
Docketwise integrations (11)
Integrations rated by users
We looked at 96 user reviews to identify which products are mentioned as Docketwise integrations and how users feel about them.
Integration rating: 4.0 (5)
“Billing and document management at our firm are through Clio, and Docketwise didn’t integrate well”
Nick B.
Managing Attorney
Integration rating: 4.5 (4)
“This is a good integration but I've had issues with the customer service. Specifically, they did not respond to my question and tried to blame user error. It took about 5 emails before they addressed my question.”
Jessica W.
Attorney
Integration rating: 5.0 (1)
“We can saved all files or images a client sent to us sending it directly to a link in docket wise”
Nicole I.
Immigration paralegal
Integration rating: 4.7 (3)
Integration rating: 4.5 (2)
Other top integrations
Docketwise customer support
What do users say about Docketwise customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of Docketwise customer support.
Widespread user sentiment highlights fast, responsive customer support that resolves issues quickly and efficiently.
A significant portion of users appreciate the knowledgeable, friendly, and easily accessible support team available by email or phone.
Support options
Training options
To see what individual users say about Docketwise's customer support, check out the review snippets below.
“Customer service is fantastic - any time I have a problem or a question, I simply email them and get a response within 30 minutes saying they are on it or have already fixed the problem for me. ”
Melissa W.
Attorney at Law
“There are growing pains implementing any new system, however, the Docketwise team responds to all issues quickly and effectively.”
Neal D.
Associate
“Great customer support - when a bug or an issue does arise they are quick to respond and to fix.”
Paul G.
Attorney
Docketwise FAQs
Docketwise has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Docketwise support?
Docketwise supports the following languages:
Arabic, Chinese (Simplified), English, French, Hindi, Portuguese, Russian, Spanish
Q. Does Docketwise support mobile devices?
Docketwise supports the following devices:
Android, iPhone
Q. Does Docketwise offer an API?
Yes, Docketwise has an API available for use.
Q. What level of support does Docketwise offer?
Docketwise offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum
