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ReferralCandy

get more sales through word of mouth referrals

see alternatives

ReferralCandy Pricing, Features, Reviews and Alternatives

ReferralCandy product overview

Price starts from

$

49

/momonth
Other

What is ReferralCandy?

Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.

Key benefits of using ReferralCandy

Discover new leads with Anafore Ignite.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Webinars

ReferralCandy pricing information

Value for money

4.5

/5

205

Price starts from

$

49

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ReferralCandy features

Functionality

4.4

/5

205
Total Features6 4 categories

Most valued features by users

Campaign Management
API
Contact Management
Lead Engagement
Rewards Management
Referral Tracking

Functionality contenders

ReferralCandy users reviews

Overall rating

4.5

/5

205

Positive reviews

92%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10
Rating distribution

5

4

3

2

1

133

56

12

2

2

Pros
He's right on any issues I have with my backend support needs and has been very helpful to me in upping our referral game. Thanks for some outstanding service, team.

AW

Andrée W.

The customer account portal allows users to manage their referrals and see their rewards, which is nice. RC's customer service is always responsive and honest.

MW

Maxine W.

Great product, does the job well! and amazing support. We are excited to launch our site and to see if our referral program would bring in revenue.

WB

Winny B.

Cons
That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.

AR

Anonymous Reviewer

Internally testing the functionality of a new referral program is a pain.

MP

Mirna P.

It was confusing if it would work without my clients needing to use a payment.

EV

Elizabeth V.

Overall rating contenders

Overall Rating

Moderate Settings Flexibility, great support!

Reviewed 9 months ago

Transcript

Joe C.: Hi, my name is Joe. I'm a Sales Operations Manager in the healthcare industry, and I would give...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Referral Candy Is Great!

Reviewed 2 years ago

All of our customers have the potential to become brand advocates and earn nice commissions in the process. Big fan of that.

Pros

It's pretty easy to set up, and customers automatically become affiliates/partners once it is set up, so that's great.

Cons

There was an issue with the set up because of the way our cart worked, but Referral Candy helped us get it resolved. I also initially had some challenges finding everything in the admin login, but once I got to the right place once, it was easy to find what I was looking for again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Best Support!

Reviewed 2 years ago

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things

Pros

The most important feature is you can setting up all text. I´m understanding a checking the software yet.

Cons

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

They promise exactly what we need. I hope they deliver.

Reviewed a year ago
Pros

The base concept of their offerings is just great. We wanted a simple and automated way customers or others could refer and get rewarded. They seem to be exactly what we are looking for. I am still in the trail and yet to see if work on a large scale, but if they deliver what they promise it will transform our companies growth. I love it's integration with Chargebee (as long as it works). So far the customer support team has been very responsive and that matters a lot to me. [SENSITIVE CONTENT HIDDEN] specifically have been helpful.

Cons

I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were linked saying they weren't linked, but then one day they it solved itself. Unnerving, but hopefully all figured out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great for Start Ups

Reviewed 3 months ago
Pros

ReferralCandy was great for our start up company because it was fairly "set it and forget it" in terms of ease of use. We were able to set up the referral link and any time someone purchased using the referral link we had an automated system set up to reward the referrer. It was a great way to promote brand interest among past customers who wanted to share our product and be rewarded!

Cons

The only con for our company was the scarcity with which ReferralCandy was utilized. I'm not sure if it had to do with lack of our company's promoting the opportunity or having to go through a third party, but we always saw more participation in using coupon codes than we did in using referral codes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Customer Support is Great

Reviewed a year ago
Pros

Being completely new to this type of software and having some difficulty setting it up, I was relieved to be able to have a virtual meeting with a real live person to hash out any roadblocks. Customer support was great!

Cons

I wish there was a direct integration with Moonclerk so that a coupon could be automatically applied to a checkout form via the ReferralCandy link. Additionally, it is disappointing that the advocates cannot have a credit automatically applied to their Moonclerk account, and that we have to manually send their rewards. Overall it provides less automation that I expected, and leaves a lot to be desired.

ReferralCandy FAQs and common questions

ReferralCandy has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available


ReferralCandy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


ReferralCandy supports the following languages:
English


Yes, ReferralCandy has an API available for use.


ReferralCandy offers the following support options:
Chat

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