ReferralCandy Pricing, Features, Reviews & Comparison of Alternatives

ReferralCandy

get more sales through word of mouth referrals

4.53/5 (124 reviews)

ReferralCandy overview

What is ReferralCandy?

Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.

We automatically track referrals and notify your customers when they become eligible for their referral bonus. Friends who have made a purchase become new customers, and the referral cycle starts over again.
www.anafore.com

Pricing

Starting from
$15/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India

Supported languages

English

ReferralCandy reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.4
  4.8
Jonathan Kraft

Referral Candy Is Great!

Used daily for 1-2 years
Reviewed 2019-07-24
Review Source: Capterra

All of our customers have the potential to become brand advocates and earn nice commissions in the process. Big fan of that.

Pros
It's pretty easy to set up, and customers automatically become affiliates/partners once it is set up, so that's great.

Cons
There was an issue with the set up because of the way our cart worked, but Referral Candy helped us get it resolved. I also initially had some challenges finding everything in the admin login, but once I got to the right place once, it was easy to find what I was looking for again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Mauricio Cognian

Best Support!

Used daily for free trial
Reviewed 2020-03-19
Review Source: Capterra

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things

Pros
The most important feature is you can setting up all text. I´m understanding a checking the software yet.

Cons
Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Valerie Duong

Wonderful Customer Service

Used weekly for 6-12 months
Reviewed 2020-07-24
Review Source: Capterra

Overall, I like the product just fine. However, what I've appreciated most from working with ReferralCandy has been the access to great customer service reps. The few times I've had to talk to a support representative, I was lucky to get [SENSITIVE CONTENT HIDDEN]. He's been prompt, polite, and wonderful to work with. I truly have appreciated all of his assistance thus far.

Pros
The software is relatively simple and easy to use. We haven't had any issues with the integration side of it, and since launching the program, there has been trackable ROI.

Cons
The main issue we've had with the software has more likely than not been user-related with purchases not being registered. It's an unfortunate issue, but again, more user-related than the software itself.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Jason Ophoenix

Specific review to address excellent customer service by [SENSITIVE CONTENT HIDDEN]

Used daily for free trial
Reviewed 2020-05-04
Review Source: Capterra

Haven't started using it yet. But I think our loyal customers will help us spread the word about us and help grow our database.

Pros
The program is relatively easy to set up and get started. However, don't rush make ourself know with the consequences of certain settings.

Cons
Although the software is relatively straightforward, I had many questions about reward setting and other areas of the software. Only once you get really deep into the software certain consequences become clear or start raising questions. I think the reward setting page could be more clear. If you want I am willing to give you more detailed information and input. I think it would help to add a calculation model feature that can be used to simulate what cost/benefit a certain reward will have. Ie. what does a reward cost and what is the benefit. I made this in Excel now, and it was really useful. I have had frequent contact with your customer service officer [SENSITIVE CONTENT HIDDEN]. Her help has been very friendly, fast and accurate. In my opinion she's doing a great job!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Amanda Paulson

Customer Support is Great

Used occasionally for free trial
Reviewed 2020-04-22
Review Source: Capterra

Pros
Being completely new to this type of software and having some difficulty setting it up, I was relieved to be able to have a virtual meeting with a real live person to hash out any roadblocks. Customer support was great!

Cons
I wish there was a direct integration with Moonclerk so that a coupon could be automatically applied to a checkout form via the ReferralCandy link. Additionally, it is disappointing that the advocates cannot have a credit automatically applied to their Moonclerk account, and that we have to manually send their rewards. Overall it provides less automation that I expected, and leaves a lot to be desired.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

ReferralCandy pricing

Starting from
$15/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing plans - We're focused on helping you get more sales. That's why our pricing is based on a commission of each successful referral sale you make. Find out more at www.referralcandy.com/pricing!

ReferralCandy features

API

A/B Testing (208 other apps)
Activity Dashboard (367 other apps)
Automatic Notifications (214 other apps)
Campaign Analysis (305 other apps)
Campaign Management (364 other apps)
Campaign Segmentation (208 other apps)
Content Management (276 other apps)
Customizable Branding (284 other apps)
Customizable Templates (293 other apps)
Data Import/Export (263 other apps)
Drag & Drop Interface (260 other apps)
Email Marketing Management (205 other apps)
Engagement Analytics (268 other apps)
Monitoring (254 other apps)
Multi-Channel Marketing (248 other apps)
Real Time Analytics (250 other apps)
Reporting & Statistics (361 other apps)
Social Media Integration (320 other apps)
Third Party Integration (358 other apps)

Additional information for ReferralCandy

Key features of ReferralCandy

  • Referral Marketing Campaign Automation
View All Features

Benefits

Discover new leads with Anafore Ignite.