getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Brilliant Logo

Full service swag solution

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Brilliant - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Brilliant overview

What is Brilliant?

Brilliant is a gifting management solution that simplifies the storage, organization, and fulfillment of branded merchandise, promotional items, collateral, and gift sets. With Brilliant, businesses can effortlessly manage their inventory in the cloud without the hassle of on-site storage rooms.

From organizing event swag and gear to setting up internal company stores for employee purchases and gifts, Brilliant streamlines the entire process. Brilliant provides convenient inventory tracking, real-time reports, and the option to include both pre-produced and on-demand items. It offers personalized note cards and custom packaging to enhance the unboxing experience.

Starting price


Alternatives

with better value for money

Brilliant reviews

Overall rating

4.8

/5

22

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.55/10
Rating distribution

5

4

3

2

1

19

2

1

0

0

Pros
“Our team at Brilliant has exceeded my expectations and I couldn't be more fortunate enough to have gotten paired up with them.”
CJ

Charlie J.

Senior Graphic Design

“The Preferred Gift option is such a simple way to send out swag without having to compile names, addresses, etc. Brilliant has been so easy to use and I can't recommend them enough.”
RW

Rheanna W.

Senior Legal Personnel & Recruiting Coordinator

“He works within our budget and his recommendations are top notch. Our lawyers and summer associates have enjoyed the swag we've ordered through Brilliant with [sensitive content hidden] help.”
RW

Rheanna W.

Senior Legal Personnel & Recruiting Coordinator

Cons
“I know most of the issues we are having are not Brilliant's fault and they are doing what they can to get things where they need to go but this is a pain point for our company.”

Verified reviewer

Anonymity request

“Its often hard for me to find the history of my bulk sends within the app.”
KP

Kelly P.

Team Experience Manager and Executive Assistant

“The only thing that comes to mind is the fees for holding merchandise in the company store is a little confusing.”
CK

Christina K.

Director, Employee Experience

Who uses Brilliant?

Based on 22 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Events Services
Financial Services
Others

Use cases

Account Based Marketing
eCommerce
Marketing Automation

Brilliant's key features

Most critical features, based on insights from Brilliant users:

Marketing automation
Real-Time data
Third-Party integrations
Shipping management
Order management
Campaign Personalization

All Brilliant features

Features rating:

Customizable branding
Email marketing
Order tracking
Inventory management
Activity dashboard
Campaign analytics
Catalog management
Alerts/Notifications
Campaign management
Website management
Shopping cart
ROI tracking
Returns management
Multi-Location
Lead generation
Kitting
Inventory tracking
Event triggered actions
Drip campaigns
Customizable ctas
CRM
API

Brilliant alternatives

Brilliant logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Constant Contact logo
visit website

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Odoo  logo
visit website

Starting from

31.10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Adobe Commerce logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Brilliant support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live rep)

Training options

Live Online
Documentation
In Person
Webinars
Videos

Brilliant FAQs

Q. Who are the typical users of Brilliant?

Brilliant has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does Brilliant support?

Brilliant supports the following languages:
English


Q. Does Brilliant offer an API?

Yes, Brilliant has an API available for use.


Q. What other apps does Brilliant integrate with?

Brilliant integrates with the following applications:
Zapier, TriNet HR Plus, Rippling, BambooHR, Gusto, Bonusly, Marketo Engage, HubSpot CRM


Q. What level of support does Brilliant offer?

Brilliant offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

Related categories