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Buzzmonitor Logo

AI-powered all-in-one solution for social media & CX!

Table of Contents

Buzzmonitor - 2026 Pricing, Features, Reviews & Alternatives

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Buzzmonitor overview

What is Buzzmonitor?

Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics, dashboards, post scheduling, and advanced data analysis.

With social listening, businesses track real-time brand conversations, analyze competitors, and uncover trends. AI processes vast social data, delivering instant strategic insights.

The customer service module centralizes interactions, enhancing response quality and reducing SLA by up to 3 times. AI auto-classifies tickets, detects sentiment, and provides productivity reports effortlessly.

Buzzmonitor also offers 50+ social metrics, competitor comparisons, automated reports, and customizable dashboards for smarter decisions.

Trusted by 1,000+ brands across more than 10 countries, Buzzmonitor empowers businesses with data-driven strategies to stand out in the digital market.

Key benefits of using Buzzmonitor

Discover everything people are saying about your brand: Never miss an important mention again. Monitor social media and understand public perception in real time.

Outsmart your competitors with intelligence: Analyze what works for your rivals and adjust your strategies to stand out in the market.

Manage crises before they escalate: Receive instant alerts and act quickly to protect your online reputation.

Save time with automatic reports: Get ready-to-use insights in seconds, without manual effort, for agile and strategic decision-making.

Respond to customers more efficiently: Centralize all channels on a single screen and reduce response time to strengthen relationships.

Speed up your customer service with AI: Reduce response time by up to 3x and provide faster, more efficient interactions.

Improve response quality: With integrated ChatGPT, your interactions become more precise, error-free, and aligned with your brand’s tone.

Automate repetitive tasks: Let AI classify posts, detect sentiment, and prioritize tickets, freeing up time for what really matters.

Track your team’s productivity: Detailed reports show where to optimize processes and improve service efficiency.

Make data-driven decisions: Track over 50 metrics to understand your brand’s and competitors’ performance.

Gain a complete view with unlimited dashboards: Customize and monitor everything from tracking to crisis management and campaigns.

Create engaging posts with AI: Automatically generate images and captions for more attractive and strategic content.

Organize and approve your posts effortlessly: Schedule publications with an intelligent calendar and an efficient approval workflow.

Starting price

390flat rate /
per month

Alternatives

with better value for money

Buzzmonitor’s user interface

Ease of use rating:

Buzzmonitor reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Buzzmonitor's features

@mentions
Activity dashboard
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API
Automated publishing
Automated scheduling
Benchmarking
Brand tracking
Calendar management
Campaign analytics
Campaign management
Campaign scheduling
Competitive analysis
Competitor monitoring
Content discovery
Content management
Content publishing options
Conversation intelligence
CRM
Customer experience management
Customizable reports
Dashboard
Dashboard creation
Data import/export
Data visualization
Email management
Hashtag tracking
Inbox management
Influencer tracking
Interaction tracking
Key performance indicators
Media monitoring
Monitoring
Multi-Account management
Multi-Channel communication
Multi-Channel data collection
Multi-Channel management
Multi-Channel marketing
Multi-Language
Performance metrics
Post scheduling
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Response management
Review monitoring
Sentiment analysis
Service level agreement (sla) management
Social listening
Social media integration
Social media monitoring
Social Performance Management
Support ticket management
Tagging
Task automation
Trend analysis
Visual analytics

Buzzmonitor alternatives

Buzzmonitor logo

Starting from

390

Per month

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Buzzmonitor pricing

Value for money rating:

Starting from

390

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Buzzmonitor price and value

Value for money rating:

Buzzmonitor support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Documentation
Live Online
Webinars
Videos

Buzzmonitor FAQs

Q. What type of pricing plans does Buzzmonitor offer?

Buzzmonitor has the following pricing plans:
Starting from: $390.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Buzzmonitor?

Buzzmonitor has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Buzzmonitor support?

Buzzmonitor supports the following languages:
Portuguese, English, Spanish, Portuguese, Portuguese


Q. Does Buzzmonitor offer an API?

No, Buzzmonitor does not have an API available.


Q. What other apps does Buzzmonitor integrate with?

Buzzmonitor integrates with the following applications:
WhatsApp, Gmail, Twitter/X, ChatGPT, LinkedIn for Business, Meta for Business, Instagram, Facebook Business Suite, YouTube


Q. What level of support does Buzzmonitor offer?

Buzzmonitor offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

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