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Candid Logo

Order management platform for wholesale businesses

Table of Contents

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Candid - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Candid overview

What is Candid?

The Candid platform allows brands to create clear and concise terms to support business requirements while creating clarity and ease for buyers. It includes a virtual showroom, a branded wholesale catalog, and various third-party integrations.

Starting price

179flat rate /
per month

Alternatives

with better value for money

Candid’s user interface

Ease of use rating:

Candid reviews

Overall rating

4.7

/5

13

Positive reviews

69

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.69/10
Rating distribution

5

4

3

2

1

10

2

1

0

0

Who uses Candid?

Based on 13 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Apparel & Fashion
Restaurants
Non-Profit Organization Management
Cosmetics
Others

Use cases

B2B eCommerce Platform
Order Management
Order Entry
eCommerce

Candid's key features

Most critical features, based on insights from Candid users:

Shipping management
Reporting/Analytics
Customer management
Inventory management
Billing & invoicing

All Candid features

Features rating:

Accounting integration
Activity dashboard
Alerts/Notifications
API
Backorder management
Billing & invoicing
Bulk ordering
Catalog management
Communication management
Contact database
Content management
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customer management
Customizable branding
Customizable templates
Data import/export
Data security
Data synchronization
Discount management
eCommerce management
Electronic payments
For b2b
Forecasting
For small businesses
Inventory control
Inventory management
Inventory tracking
Invoice creation
Invoice management
Kitting
Mobile access
Mobile Commerce
Multi-Channel management
Multi-Currency
Multi-Location
Multi-Store
Order entry
Order fulfillment
Order management
Order processing
Order tracking
Payment options
Product configurator
Promotions management
Purchase order management
Quotes/Estimates
Real-Time data
Real Time Order Entry
Recurring orders
Remote order entry
Reordering
Reporting/Analytics
Reporting & statistics
Returns management
Sales order management
Sales tax management
Sales trend analysis
Shipping labels
Shipping management
Shopping cart
Special order management
Template management
Templates
Third-Party integrations
Warehouse management
Website management
Workflow management

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Candid pricing

Value for money rating:

Starting from

179

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Candid price and value

Value for money rating:

Candid integrations (9)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as Candid integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 4.7 (3)

This is what we use for our front end

AW

Alex W.

Founder

ShipStation logo
ShipStation

Integration rating: 5.0 (1)

ShipHero logo
ShipHero

Integration rating: 5.0 (1)

This connects directly to our shipping tool and syncs over the item fulfillments as they happen.

Verified reviewer profile picture

Sarah M.

Controller

Candid support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos

Candid FAQs

Q. Who are the typical users of Candid?

Candid has the following typical customers:
Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What level of support does Candid offer?

Candid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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