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FireDrum Email Marketing
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing and engagement solution
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FireDrum Email Marketing - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
FireDrum Email Marketing overview
What is FireDrum Email Marketing?
FireDrum Email Marketing is a scalable, cloud-based platform for managing email marketing within businesses using tools such as 'do it yourself' campaign creation, managed services, white label marketing, A/B campaign testing, automation, contact management, engagement tools, and more.
Take control of business email marketing success with FireDrum. The web tool focuses on simplicity, personal support and powerful tools such as automation; so that users can focus their time on important tasks, while FireDrum manages marketing and client engagement. FireDrum's easy-to-use software allows users to quickly create and share beautiful email campaigns, automate distribution, track their results, manage contacts, and so much more.
FireDrum also integrates with a range of third party applications including SalesForce, WordPress, Zapier, Google Analytics, and more, in order to facilitate seamless workflows and data synchronization between platforms.
Key benefits of using FireDrum Email Marketing
• Increase deliverability: spam checking, live mobile and tablet email preview as you build, and unlimited email previews with the Email on Acid integration.
• Engagement tools: get more opens with OpenBoost by auto-sending emails to contacts who didn't open the first time.
• Smarter segmentation: by isolating and excluding contacts who are not engaged businesses can instantly boost their campaign's engagement rates.
• Contact management: FireDrum Email Marketing offers unlimited custom fields and lists. The saved searches allow users to define dynamic contact segments.
• Marketing Automation: A/B test variations for campaigns. Set a limit and allow the winning email to send to the remaining chosen contacts. Set up autoresponders for new contacts, trigger emails on opens or clicks, set up recurring emails, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

Email Marketing
Training and Learning Curve
Contact Management
Pricing
Customer Support
Email Send
FireDrum Email Marketing’s user interface
FireDrum Email Marketing pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about FireDrum Email Marketing?
They are helpful and prompt with personalized service at an affordable price.
Select to learn more
Who uses FireDrum Email Marketing?
Based on 210 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FireDrum Email Marketing's key features
Most critical features, based on insights from FireDrum Email Marketing users:
All FireDrum Email Marketing features
Features rating:
FireDrum Email Marketing alternatives
FireDrum Email Marketing pricing
Pricing plans
Pricing details:
User opinions about FireDrum Email Marketing price and value
Value for money rating:
Of 33 reviews that provide robust commentary on FireDrum Email Marketing's price and value, 92% mention it in a positive light.
Most users consider FireDrum Email Marketing to offer strong value for money, highlighting its affordability compared to competitors and its inclusion of essential features even in the free version. They indicate that the platform allows them to manage sizable mailing lists and run quality campaigns without significant expense. Most reviewers appreciate the cost-effective pricing structure, with some noting that scaling up is straightforward and still budget-friendly. Some users say the basic package meets their needs at a reasonable price. However, some reviewers find certain add-on fees and recent pricing changes less favorable, and a few feel it can be pricey for their specific situation.
, and
To see what individual users think of FireDrum Email Marketing's cost and value, check out the review excerpts below.
FireDrum Email Marketing integrations (10)
FireDrum Email Marketing customer support
What do users say about FireDrum Email Marketing customer support?
Customer support rating:
We analyzed 51 verified user reviews to identify positive and negative aspects of FireDrum Email Marketing customer support.
A significant portion of users highlight fast, responsive, and helpful customer support available when needed.
Multiple users appreciate that support staff are knowledgeable, attentive, and provide effective solutions promptly.
A fair number of users mention that support is easy to contact and consistently professional in their assistance.
A limited number of users report issues with unresponsive or disappearing support, especially after initial contact.
Support options
Training options
To see what individual users say about FireDrum Email Marketing's customer support, check out the review snippets below.
“the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours.”

Timarie M.
Chief Strategist
“The Customer support staff has really made great strides in supporting our needs for special events.”
gregg g.
“I expected more customer service when I switched to firedrumm. Once I sign-in the guy who contacted me to change from constant contact disappeared”
Pedro H.
FireDrum Email Marketing FAQs
FireDrum Email Marketing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does FireDrum Email Marketing support?
FireDrum Email Marketing supports the following languages:
English
Q. Does FireDrum Email Marketing offer an API?
Yes, FireDrum Email Marketing has an API available for use.
Q. What level of support does FireDrum Email Marketing offer?
FireDrum Email Marketing offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum
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