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FireDrum Email Marketing Logo

FireDrum Email Marketing

Email marketing and engagement solution

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FireDrum Email Marketing Pricing, Features, Reviews and Alternatives

FireDrum Email Marketing product overview

Price starts from

0

Per month

Flat Rate

What is FireDrum Email Marketing?

FireDrum Email Marketing is a scalable, cloud-based platform for managing email marketing within businesses using tools such as 'do it yourself' campaign creation, managed services, white label marketing, A/B campaign testing, automation, contact management, engagement tools, and more.

Key benefits of using FireDrum Email Marketing

• Create professional emails: choose from FireDrum’s free template library and customize to match company branding. Users can even create templates from scratch, and the drag and drop editor enables users to create emails with ease; no design or technical skills needed.

• Increase deliverability: spam checking, live mobile and tablet email preview as you build, and unlimited email previews with the Email on Acid integration.

• Engagement tools: get more opens with OpenBoost by auto-sending emails to contacts who didn't open the first time.

• Smarter segmentation: by isolating and excluding contacts who are not engaged businesses can instantly boost their campaign's engagement rates.

• Contact management: FireDrum Email Marketing offers unlimited custom fields and lists. The saved searches allow users to define dynamic contact segments.

• Marketing Automation: A/B test variations for campaigns. Set a limit and allow the winning email to send to the remaining chosen contacts. Set up autoresponders for new contacts, trigger emails on opens or clicks, set up recurring emails, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Documentation
In Person
Live Online
Webinars
Videos

FireDrum Email Marketing pricing information

Value for money

4.4

/5

210

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FireDrum Email Marketing features

Functionality

4.3

/5

210

Total features

49

1 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Customizable Templates
Campaign Analytics

FireDrum Email Marketing users reviews

Overall Rating

4.5

/5

210

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10
Rating distribution

5

4

3

2

1

128

59

20

2

1

Pros
FireDrum is a great marketing solution. We are able to communicate with our Homeowners with ease and when we need assistance, FireDrum's response time is very fast and helpful.
Great product very easy to use. I would recommend it to anyone to try they will be very happy and recommend it to many other people for there needs.
It's much easier to use, I love the templates, it's more affordable and the customer service is very responsive.
Cons
I have had terrible time in the past trying to do proper email blasts always missing or sending correspondance twice by mistake.
If you are weary about launching an email marketing program because of lack of design expertise this is the software to get.
I took over a business and they gave me some of the information but I lost all the databases and not sure how to send things.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ease of Use

Reviewed 4 years ago

Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.

Pros

I have been using Firedrum Email Marketing for quite awhile. The online software used to be somewhat difficult to work with but the people at Firedrum have made it mush easier to use and more simplistic. They have cut my time sending out our newsletters substantially by consistently upgrading their software. I am very pleased with their ability to keep their service on the cutting edge. I would highly recommend them.

Cons

How difficult the software used to be but it is not any longer. I have absolutely no cons to list for their service.

Vendor response

Thank you, Eric, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Been using FireDrum for over 10 years and they are best practices!

Reviewed 4 years ago

What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Pros

Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Cons

I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Vendor response

Thank you, Timarie! We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs. I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

Reviewed 4 years ago

Ease of sending out emails without much hustle. It is very easy to manually add lists or to import from third party sites There are a number of customer care channels that really reduces time spent looking for solutions to problems FireDrum is generally a good and affordable service.

Pros

I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters. The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive. The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time. The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Cons

the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on. The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email. While the functionality of the service is on point, the UI badly needs a makeover. I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good system for email marketing and management

Reviewed 4 years ago

communication is key with so many options for subscribers and FireDrum provides the tools needed to engage my audience on a regular basis while managing my list to its maximum efficiency and ROI.

Pros

Easy to get started and fairly easy to use. Really good for a beginner and/or a scaling company whose revenue is growing month over month.

Cons

Nothing outstanding about Fire Drum. Pricey compared to some competitors for 10,000 contacts.

Vendor response

Thank you, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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*****Serious Results******

Reviewed 4 years ago

Its a good software, that actually got me results, finally not just another online scam!

Pros

This software was pretty easy to use, and I got results, its definitely worth using especially if your like me and you have tried a billion other things, none of which worked, the anticipation is crazy! This one works!

Cons

It costs a little bit but it was well worth it!

Vendor response

Thank you, Sheryll, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

FireDrum Email Marketing FAQs and common questions

Q. What type of pricing plans does FireDrum Email Marketing offer?

FireDrum Email Marketing has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of FireDrum Email Marketing?

FireDrum Email Marketing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does FireDrum Email Marketing support?

FireDrum Email Marketing supports the following languages:
English


Q. Does FireDrum Email Marketing offer an API?

Yes, FireDrum Email Marketing has an API available for use.


Q. What other apps does FireDrum Email Marketing integrate with?

FireDrum Email Marketing integrates with the following applications:
Wufoo, WooCommerce, Google Analytics 360, MailMunch, Zapier, WordPress, Twitter, Salesforce Sales Cloud, LinkedIn for Business, Meta for Business


Q. What level of support does FireDrum Email Marketing offer?

FireDrum Email Marketing offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

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