getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Gloo Logo

Cloud platform for church & ministry technology

Table of Contents

Gloo - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Gloo overview

What is Gloo?

Gloo is a cloud-based technology platform serving the faith and flourishing ecosystem, providing churches, Christian nonprofits, faith-based universities, and mission-driven enterprises with integrated tools for communications, content production, outreach, and data-informed ministry management. The platform reaches over 140,000 faith, ministry, and nonprofit leaders across a network of more than 450,000 organizations.

The platform is organized across several product tiers. Gloo Workspace consolidates ministry operations into a single interface, combining an AI-powered chat assistant for pastoral workflows and automated follow-ups, a Content Studio that converts sermons into social clips, devotionals, and discussion guides, multi-channel communications tools covering email, SMS/MMS, broadcast messaging, and prayer request management, and an Insights dashboard for tracking church health metrics benchmarked against similar ministries. Gloo+ membership extends the platform with premium communications, cultural insights, a resource marketplace, peer collaboration via Circles, visitor connection tools, and access to live virtual events. Gloo AI Studio is a developer-facing platform providing API access to 50-plus AI models from providers including OpenAI, Gemini, and Anthropic, with OpenAI SDK-compatible APIs, a Data Engine for ingesting content from websites, files, YouTube, and RSS feeds, retrieval-augmented generation (RAG) for source-linked responses, semantic search, AI Landing Pages, and an AI Faith Assistant chatbot. Gloo 360 addresses enterprise needs with AI-enabled Workday implementation and support services.

AI capabilities across the platform are governed by a values-aligned framework that applies ethical guardrails across 30 content categories, session memory, user profile-based tone adaptation, automatic model routing, and a 4-tier provider failover system. The Flourishing AI (FAI) evaluation framework measures AI alignment across seven research-backed dimensions of human flourishing, providing mission-driven organizations with transparency into how AI outputs align with their values. White-label options, API embedding, and custom model development are available for organizations building applications within the faith and flourishing ecosystem.

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Texting

Church Congregation

Customer Support

Pricing

Prayer Requests

Do you work for Gloo? Manage this product listing

Gloo’s user interface

Ease of use rating:

Gloo reviews

Overall rating

4.6

/5

74

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.89/10
Rating distribution

5

4

3

2

1

52

19

2

0

1

Pros
“Compared to other texting systems, what we love most about Gloo is that we never run out of credits for the month and our texts can be as long as we want and include pictures and gifs and memos!”
CV

Courtney V.

Discipleship Assistant

“I can incorporate longer messages, compose documents (memos), have automatic responses based on respondents words.”
PT

Pedro T.

Associate Pastor

“The Explorer feature opened up an opportunity for use to see how we could use Gloo's features in the context of using texting within our church.”
RW

Richard W.

Lead Pastor

Cons
“Slashing the Gloo+ credit limit from 15,000 down to a measly 5,000 credits per month, while keeping the price exactly the same, is a massive 66% reduction in value.”
DS

David S.

Executive Pastor

“To make matters worse, they have the nerve to charge an extra $75/month for "Powerpacks" just to get back a fraction of what we were already paying for.”
DS

David S.

Executive Pastor

“I do not like the auto-response that my prayer people get when they respond to a prayer request when they answer back that they are praying.”
DR

David R.

Prayer Minister

Who uses Gloo?

Based on 74 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Religious Institutions
Non-Profit Organization Management
Consumer Services

Use cases

Church Management
SMS Marketing
Membership Management

Gloo's key features

Most critical features, based on insights from Gloo users:

2-Way messaging
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated responses
Campaign management
Campaign scheduling
Communication management
Compliance management

All Gloo features

Features rating:

2-Way messaging
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated responses
Campaign management
Campaign scheduling
Communication management
Compliance management
Contact database
Contact management
Customer segmentation
Customizable templates
Data import/export
Email management
Email marketing
Engagement tracking
For religious organizations
Interaction tracking
Mass texting
Member communication
Member directory
Membership management
Message personalization
MMS
Mobile keywords
Multi-Campaign
Polls/Voting
QR codes
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduled messaging
Shortcodes
SMS messaging
Third-Party integrations
Visitor tracking
Volunteer management

Gloo alternatives

Gloo logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Chmeetings logo
visit website

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Clearstream logo
visit website

Starting from

35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Planning Center logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Gloo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Gloo Free

0.00

Features included:

  • 10,000 message credits / month
  • Broadcasts
  • ChMS Integrations
  • Workflows
  • Prayer Inbox
  • Messaging Analytics

Gloo+

49

Per month

Features included:

  • 15,000 message credits / month
  • Broadcasts
  • Unlimited Workflows & Keywords
  • ChMS Integrations
  • Video Messaging
  • Live Polls
  • Subaccounts
  • Direct Mail to New Movers
  • Explorer Connections
  • Sermon Kits
  • Exclusive Discounts on Partner Church Software
  • Unlimited Team Members
  • Unlimited People Contacts
  • Unlimited Groups
  • Messaging Analytics

User opinions about Gloo price and value

Value for money rating:

To see what individual users think of Gloo's price and value, check out the review snippets below.

“Compared to other texting systems, what we love most about Gloo is that we never run out of credits for the month and our texts can be as long as we want and include pictures and gifs and memos!”
CV

Courtney V.

Discipleship Assistant

“I can incorporate longer messages, compose documents (memos), have automatic responses based on respondents words.”
PT

Pedro T.

Associate Pastor

Gloo integrations (5)

Integrations rated by users

We looked at 74 user reviews to identify which products are mentioned as Gloo integrations and how users feel about them.

Integration rating: 5.0 (3)

Gloo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Gloo FAQs

Q. Who are the typical users of Gloo?

Gloo has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Gloo offer?

Gloo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories