I have been referring MassMailer to many of my clients and happy to say that we always get excellent customer support from MassMailer. They have built this app one goal in mind - keep it simple. It is straightforward to send outbound mass email campaigns. I like the outreach wizard, which is very intuitive to use for business users. MassMailer has a clean way to support the drip campaigns and workflow email alerts via the process builder. It makes it easy to execute any other workflow processes alongside. You can track the email events such as opens, clicks, unsubscribes, and also capture the email statistics. If you are looking for a robust and straightforward email tool, I put my hands down and say go with MassMailer.
Unlimited Emailing bypassing Salesforce limitations
Everything looks good - No drawback and No Cons
Thanks so much, Amjad for your kind review. It has been a great pleasure to work with you always.
Likelihood to recommend: 10/10
We are using MassMailer for drip-marketing campaigns, newsletter, lead-hunting and as the one and only complete email solution for our needs.
Easy of use, 100% native OOTB, better return of investment than any other alternative I've ever seen.
Unfortunately not a lot of people now the power of MassMailer.
Thanks so much, Ron for your kind review. It has been a great pleasure working with you.
Likelihood to recommend: 10/10
Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.
Improves on base technology for SalesForce to do mass email without daily limits and tracks the statistics for reporting.
Is not a very robust solution and has many glitches that we've tried to troubleshoot with their staff. Somewhat outdated technology relative to the many tools out there.
Thanks Alan for your candid reply. I will reach out to you to resolve any issues you are facing.
Likelihood to recommend: 5/10
We were able to design a quarterly marketing email to our prospective customers to re-engage with them and try to sell more product. The software also helped us determine whether the email addresses we had were accurate, which was helpful for additional email campaigns.
The ability to bypass the Salesforce mass email limit is very helpful to our business. Being able to see the status of the emails that have been sent (bounced, rejected, etc) is also very helpful.
The flow for setting up the lists to email is tricky and not very well documented. The descriptions of the email statuses is not as intuitive as the provider thinks it is. Documentation needs updating for more clarity.
Thanks so much for your candid comments. It would be very helpful if you can reach out support on how the email status values can be updated so that it can give more clarity. Our support portal is at support.massmailer.io
Thanks again for being MassMailer customer
Likelihood to recommend: 7/10
Tracking - The ability to track each recipient outcome is amazing. No Email Limits - Native SF email functionality imposes limits rendering certain use cases impossible, MassMailer breathes life into said use cases. Detailed Campaign Feedback - Detailed metrics to determine efficiency of campaigns.
Series of steps to setup campaigns correctly - Multiple step process to prep campaigns Current lack of Lightning integration - Spoke to company and this should occur by Q218
Thanks Sean for your comments. Yes, we will surely make a note of it and improve the usability of the app.
Full Access License: $49.99 per user per month
Read Only Access License: $24.99 per user per month
Both plans offer 10% discount with annual billing and volume discount.
Essentials Email Plan includes shared IP, basic support package and 10% discount with annual billing. Pricing is per company per month and starts at $29.99 for up to 10,000 emails
Professional Email Plan includes dedicated IP, basic support package, email monitor add-on, and 10% discount with annual billing. Pricing is per company per month and starts at $149.99 for up to 100,000 emails
Additional emails can be added for $100 per additional 100,000 emails.
The Premier Plan is available for businesses sending 1 million emails or more. Contact vendor for further pricing information.
MassMailer Email Verifier, Monitor, and Docs add-ons available at additional cost.
Additional support plans available starting from $29.99.