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Meltwater
5
38
4
34
3
15
2
2
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meltwater: Intelligence you can act on
Table of Contents
Is this product right for your business?
Find out with a
Meltwater - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Meltwater overview
What is Meltwater?
Meltwater is the global leader in actionable intelligence for PR, Communications, and Marketing
teams. By analyzing 1.3 billion pieces of content daily, Meltwater transforms media, social, and
AI signals into intelligence that leaders rely on to make faster, more confident decisions. With
27,000 customers worldwide, Meltwater is the intelligence platform global brands trust to stay
ahead.
Meltwater: Intelligence you can act on.
Learn more at meltwater.com.
Starting price
Alternatives
with better value for money
Pros & Cons
Information Accessibility
PR Media Database
Social Media Monitoring
Customer Support
Client Email Management
Monitoring Team
Meltwater’s user interface
Meltwater review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.4
Features
4.0
Ease of use
4.0
Customer support
3.7
Reviews sentiment
What do users say about Meltwater?
Users say Meltwater offers robust social media monitoring, reporting, and analytics tools that help them track brand mentions and manage media relations efficiently. They find it useful for compiling reports, analyzing social conversations, and organizing information, but some mention difficulties with social post scheduling, tagging, and higher costs compared to alternatives. They also note occasional errors in reporting and limited access to certain platforms.
Reviewers report mixed experiences with customer support, describing it as responsive and helpful at times, but also slow, pushy, or unhelpful in other cases. They indicate the platform has a steep learning curve and requires significant training to use effectively.
Select to learn more
Who uses Meltwater?
Based on 96 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Meltwater's key features
Most critical features, based on insights from Meltwater users:
All Meltwater features
Features rating:
Meltwater alternatives
Meltwater
Starting from
No pricing info
YouScan
Starting from
499
Per month
Brand24
Starting from
199
Per month
Brandwatch
Starting from
No pricing info
Meltwater integrations (0)
Integrations rated by users
We looked at 96 user reviews to identify which products are mentioned as Meltwater integrations and how users feel about them.
Integration rating: 5.0 (1)
“Good for reminders in slack for OKRs, reviews and 1-1s, but doesn't affect the tool itself much.”
Samuel H.
Senior DevOps Engineer
Other top integrations
Meltwater support options
Typical customers
Platforms supported
Support options
Training options
Meltwater FAQs
Meltwater has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. Does Meltwater support mobile devices?
Meltwater supports the following devices:
Android, iPad, iPhone
Q. What level of support does Meltwater offer?
Meltwater offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat