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Sinch MessageMedia Pricing, Features, Reviews and Alternatives
Sinch MessageMedia product overview
What is Sinch MessageMedia?
Sinch MessageMedia is a business messaging platform that enables businesses of all sizes and industries better connect with their customers on the messaging channel of their choice. The platform provides a range of mobile messaging solutions for applications including promotions and marketing, appointment booking, alerts and notifications, billing and payments, and staff and coordination.
Key benefits of using Sinch MessageMedia
Integrations? Bulk SMS? Automated campaigns? Check. Alerts and notifications? Billing and payments? Appointment reminders? Staff scheduling? We have all the conversational messaging solutions to boost ROI. You can have all these, and more. Start sending business SMS today.
Typical customers
Platforms supported
Support options
Training options
Sinch MessageMedia pricing information
Value for money
4.4
/5
24
Starting from
39
Per month
Per Feature
Pricing options
Value for money contenders
Sinch MessageMedia features
Functionality
4.3
/5
24
Total features
34
4 categories
Most valued features by users
Functionality contenders
Sinch MessageMedia users reviews
Overall Rating
4.7
/5
24
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
18
4
2
0
0
Overall rating contenders
Justin G.
Construction, 11-50 employees
Used daily for 2+ years
Review source
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The service has been overall huge for our company and has given us competitive advantage as we have robust dispatch communicational ability that allows our subcontractors to spend less time on set during material pickup. We are also implementing review seeking messaging to use with our customers to grow our online brand with the implementation of a sub-account and a secondary Toll-Free.I love the product, and have enjoyed watching you implement new features over the last couple of years.
The customer service is phenomenal which has made implementation of this product a breeze. Racheal Rhee is fantastic to with. Any time there is an issue, or I have a question, it is resolved quickly. The web app is incredibly easy to use, and API integrations are smooth.
I believe it could us more robust MMS capabilities from the web app inbox, such as being able to paste an image from the clipboard directly into the chat box. I also think the API documentation while generally good, lacks a few specifications. For instance, I can no longer find documentation for the "/v1/reporting/" end point in the developer portal. It was there at one point as we have this endpoint built into our system to calculate usage, but it appears to be removed. We are maintaining this a bit blind now.
Tyler Q.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
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I just wanted to thank Grant, Justin, Francisco and Jeremy for all of their help. They all had a solution to everyone of my questions I was throwing at them. The end result has made a huge impact on our company on how we interact with our current clients and new potential customers. Overall experience was and continues to be Awesome!!!
The bulk texting solved a big need we had to notify our customers when things were due. The Sinch hub made it so simple to just copy and paste the number type your msg and send. The results were immediate! We also love the Zoho integration!
How long it took to text enable our existing 800 number the carrier took forever! Sometimes the dashboard will not load the recent inbound msg and you always have to click the try again button to get them to load.
Bryan H.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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MessageMedia was fine before we knew what else existed. Now I would never recommend someone use them over any of the other enterprise texting platforms out there.
The eaze of setup was a breeze. I was able to signup and get a message out within a couple of hours.
The pricing is expensive, The Customer Service is horrendous. You'l get an email from someone from Australia so the timezone issue is already a problem. Seems like a small 5 person company. The features are 5 years behind everyone else in this space.
Dalton H.
Computer Software, 11-50 employees
Used daily for less than 6 months
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We primarily use MessageMedia for automated texts in response to inquiries across our funnel. The integration with Hubspot was easy to establish and we don't have to worry about any issues on that front. Additionally, the options when sending, as well as the reporting functionality is significantly more robust than other platforms we've used.
We had a scare early on as our deliverability was quite low. That wasn't an issue with the platform however, it just takes a long time to verify toll-free numbers. The team was very quick to help us troubleshoot and utilize a different approach that instantly increased our rates dramatically.
John S.
Accounting, 201-500 employees
Used weekly for 2+ years
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Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.
The ability that you do not have to have a double opt in to contact a customer is great. Also the ability to opt customers out in the backend as an administrator is great as well. This way none of your employees can text customers that have asked not to be texted.
It would be nice to be able to send pictures through the text messages. Also the reporting could be a little better. I would like to be able to build reports within the system and base it off of user first and last name not their user ID
Sinch MessageMedia FAQs
Sinch MessageMedia has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Sinch MessageMedia?
Q. What languages does Sinch MessageMedia support?
Q. Does Sinch MessageMedia support mobile devices?
Q. What other apps does Sinch MessageMedia integrate with?
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