MessageMedia Pricing, Features, Reviews & Comparison of Alternatives

MessageMedia

Mobile messaging solutions for business and enterprise

4.67/5 (12 reviews)

MessageMedia overview

MessageMedia is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API. The platform provides a range of mobile messaging solutions such as appointment reminders, alerts and notifications, promotions and marketing, billing and payments, or staff and rostering.

MessageMedia enables users to send text messages, review replies, and forward messages to their mobile phone, all within a web browser. With web SMS, users can seamlessly merge data fields into messages for a personalized SMS campaign. The platform offers flexible delivery options including single or bulk text messages to mobile phones and landlines. Email SMS enables users to send messages directly from an email service provider with the immediacy and effectiveness of regular SMS. Email SMS creates a 2-way messaging channel, and allows users to track the audit trail through their email server.

MessageMedia’s SMS API provides an efficient way for developers to connect to an SMS gateway to enable applications, websites or systems, to send and receive messages via a range of connection options. Message tagging for two-way messaging informs applications of exactly which outbound message corresponds to a given reply. Dedicated inbound numbers enable customers or staff to send a message to a number that the application can respond to. Additional features include delivery reporting, control of validity period, and API web push.

Text to voice online automatically converts text messages into voice, enabling organizations to extend SMS messages to landlines, non-mobile phone users, and the visually impaired. MessageMedia enables users to send and receive text messages through a business landline or toll free number, allowing customers to send a text message rather than call customer support. MessageMedia also provides organizations with an enterprise-grade chat platform for secure IP messaging that provides seamless integration of IM and SMS text messaging.

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, United Kingdom

Supported languages

English
MessageMedia screenshotText to Landline (USA) - MessageMediaMessageMedia screenshotMessageMedia screenshot

MessageMedia reviews

Excellent
8

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.7
  4.8
John Streeper

Great Easy Product

Used weekly for 2+ years
Reviewed 2019-02-21
Review Source: Capterra

Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.The ability that you do not have to have a double opt in to contact a customer is great. Also the ability to opt customers out in the backend as an administrator is great as well. This way none of your employees can text customers that have asked not to be texted.

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Rovshan Aliyev

My overall experience is good.

Used daily for 6-12 months
Reviewed 2017-05-25
Review Source: Capterra

Increased show rates.Easy to use, easy to create and share templates, easy to create user accounts, detailed reporting, easy to configure user setting except time zone.

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Nancy Alex

We are thoroughly enjoying using the message media for our community to keep our residents informed.

Used daily for less than 6 months
Reviewed 2017-05-25
Review Source: Capterra

I love how residents can respond to the text messaging. I love that if we have an urgent matter such as shutting down the water to a building we can instantly let them know of the situation. We used to have to call everyone during the event. We can send rent reminders our, lease renewal reminders. It is a very valuable tool for us! Customer service is very awesome!

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Amanda Reese

Not the Text Winner

Used daily for less than 6 months
Reviewed 2018-10-12
Review Source: Capterra

Communication with customers. Some customers love to text. This day and age, people don't have time to check emails, myself included. I loved the fact you could use a company phone number. Or a 5 digits code. I liked that you could use the platform or email. I like that you used simple html to stop the signature on the work email.

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Andrew Weary

Smoothly running and wonderfully helpful!

Reviewed 2016-12-15
Review Source: Capterra

This long awaited software has really changed my life. I am so happy to have found it, as it has boosted my productivity by over 33%. You got that right! 1/3 of my time I am essentially getting back, and now I can continue with external endeavors that I pushed off doing before getting this game-changing product. I highly recommend this product for use in any atmosphere.

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MessageMedia pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Quick Start: $25 per month

Enterprise: Request pricing

MessageMedia features

API
Customizable Templates
Real Time Analytics
Reporting & Statistics

A/B Testing (152 other apps)
Activity Dashboard (228 other apps)
Campaign Analysis (199 other apps)
Campaign Management (187 other apps)
Content Management (189 other apps)
Customizable Branding (191 other apps)
Data Import/Export (155 other apps)
Drag & Drop Interface (214 other apps)
Engagement Analytics (179 other apps)
Monitoring (190 other apps)
Multi-Channel Marketing (159 other apps)
Real Time Data (147 other apps)
Social Media Integration (233 other apps)
Social Network Marketing (143 other apps)
Tagging (145 other apps)
Third Party Integration (228 other apps)

Additional information for MessageMedia

Key features of MessageMedia

  • Subscriber management
  • Mass texting
  • Analytics
  • MMS
  • Contact management
  • Polls / voting
  • Scheduling
  • Shortcodes
  • Text to voice
  • Web SMS
  • Bulk SMS
  • SMS gateway
  • 2-way SMS
  • Email to SMS
  • International SMS
  • Short codes & long codes
  • Dedicated numbers
  • Flexible delivery options
  • Customizable templates
  • Comprehensive reporting & analytics
  • SMS APIs
  • Two-factor authentication (2FA)
  • Automated appointment reminders
  • Secure IP messaging
  • Toll free & landlines
  • Seamlessly merge database fields
  • Flexible delivery options
  • Single or bulk text messages
  • Address book
  • Program time windows
  • Set up templates
  • SMS, recipient, and action tracking
  • Automation
  • Send SMS to mobile phones or landlines
  • Encrypted messages
View All Features

Benefits

With MessageMedia, users can send and receive SMS text messages from within their web browser.

The comprehensive range of APIs and SDKs allow organizations to automate their business, as well as improve customer engagement.

Users can use any email service including Microsoft Outlook to send SMS text messages to staff or customers, and get replies delivered to their inbox.

By offloading customer phone calls to SMS, organizations can reduce inbound call volumes
and streamline call center operations.

MessageMedia provides support for multiple popular languages, secure FTP, SMPP and integrates with third-party applications.