Mobiniti Pricing, Features, Reviews & Comparison of Alternatives

Mobiniti

Mobile SMS text message marketing

4.67/5 (51 reviews)

Mobiniti overview

What is Mobiniti?

Mobiniti is an SMS marketing platform that helps engage new and existing customers through drip messages, targeted messages, feedback and reviews, mobile coupons, contests, and more. Automation tools enable users to schedule campaigns and personalized messages based on events, as well as send out timed messages such as after a contact joins a group, or a campaign is sent.

Organizations can grow their contact list by using in-store promotions, email or social to advertise and drive opt-ins. Users can track customer acquisition by source using mobile keywords, as well as create QR codes and flyers to help attract subscribers. Hosted web opt-in pages and widgets enable signups directly from the brand’s website. Contacts can be organized into groups, and messages can be sent to an entire list of contacts, or targeted to a specific segment.

Mobiniti allows users to design custom coupons with the organization’s logo, branding, image and address, along with a scannable UPC code. Mobile wallet integration allows customers to save coupons to Apple Passbook or Google Wallet. Analytics help users track their campaigns by monitoring view clicks, views and redemptions. Users can also create contests and set a start and end date, allow multiple entries and winners, and send the winner(s) a personalized message.

Mobiniti enables organizations to capture specific information about mobile subscribers, including email and birthdate. With just a mobile phone number or email address, users can capture further data such as social profiles (Facebook, Twitter, LinkedIn, etc.) and demographics including age, gender, location, Klout score, and interests. Organizations are able to reach out to customers for feedback, and request for them to leave a positive review online.
www.mobiniti.com

Pricing

Starting from
$49/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Mobiniti screenshot: Become more efficient by using our smart integrations. Integrate directly with Shopify, Mailchimp, Facebook, Twitter, Constant Contact, and Infusionsoft, or connect with Zapier and get access to 1,500+ apps!Mobiniti IntroMobiniti screenshot: Use our embeddable widgets, web opt-in pages, keywords and short codes, and other tools to get yourself out there and to grow your list of customers. 
Get 1 keyword for free when you sign up!Mobiniti screenshot: Use Groups & Keywords to segment your list based on where they opted-in, demographics, buying behavior, and more, and send specific campaigns out to specific types of customers. Mobiniti screenshot: Automate winner selection and loser notification, how many times people can enter, and how many times people can win. Heck, even your losers can be winners!Mobiniti screenshot: Track redemptions and monitor contact statistics via the dashboardMobiniti screenshot: Include an image or any file in campaigns or autoresponder messages. Send as MMS to include an image, video, or audio file directly in the message. Enable drip messages to send out timed automated responses after a campaign deploys.

Mobiniti reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.5
  4.7
Mycah Hulst

Hats off to Mobiniti!

Used monthly for 6-12 months
Reviewed 2020-02-19
Review Source: Capterra

Pros
We have had a relationship that has definitely had it's growing pains, but Mobiniti adapted and met us where we needed them most. Our company has some tricky technical requirements and Mobiniti was the only company that was willing to give us a try. These people are rockstars. We recently had an issue with the coupon feature (FYI this is not the norm for them) and after giving them a call, the team quickly troubleshot the platform and had everything running smoothly in no time. [SENSITIVE CONTENT HIDDEN] at Mobiniti is the best and is dedicated to helping out his customers. 5-stars for Mobiniti's guest services via [SENSITIVE CONTENT HIDDEN].

Cons
At the start of our relationship we had some miscommunications, but nothing that couldn't be resolved. Overall, Mobiniti is a great company that is dedicated to their customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Clint Johnson

Feature packed, Affordable, and Great Support

Used weekly for 6-12 months
Reviewed 2020-04-20
Review Source: Capterra

We are now able to stay connected with clients that are often more difficult to reach through traditional methods.

Pros
The product is easy to use and automation of campaigns have allowed us to stay better connected with our consumers.

Cons
The dashboard isn't as fast to respond and often seem to be waiting after clicking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chrissy Freeman

Reasonably Priced, Solid Basics

Used weekly for 6-12 months
Reviewed 2020-09-06
Review Source: Capterra

Pros
Solid product, good support. Features are basic and reliable.

Cons
Would love to have 24/7 support. Limit customer service hours are a challenge in our retail business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Robert Coleman

Clunky Platform

Used daily for less than 6 months
Reviewed 2020-02-19
Review Source: Capterra

Rep we worked with didn't do his job and was not communicative

Pros
I truly did not like anything about this platform.

Cons
Consultant we worked with; ease of use; geographical limitations; no visibility of sent messages; difficult to move between different messages; very inefficient platform

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Hailey Hendrix

Excellent resource

Used weekly for less than 6 months
Reviewed 2020-05-18
Review Source: Capterra

Easy and effective way to connect with people without having to ask for any of their information. The customer service team goes above and beyond to help get you the most use out of the program.

Pros
The use of a short code number for texting in. Also, the "drip" text features. Affordability based on use. Outstanding customer service.

Cons
Doesn't directly integrate with Planning Center Online. Must have a unique opt-in code word to use the short code. Being able to use a generic code such as "give" or "guest" would add so much to this platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mobiniti pricing

Starting from
$49/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Pay as you go: $0 per month

Starter: $49 per month

Standard: $99 per month

Plus: $149 per month

Mobiniti features

API
Campaign Analysis
Campaign Management
Email Marketing Management
Engagement Analytics

Activity Dashboard (404 other apps)
Automatic Notifications (230 other apps)
Campaign Segmentation (222 other apps)
Content Management (300 other apps)
Customizable Branding (309 other apps)
Customizable Templates (319 other apps)
Data Import/Export (282 other apps)
Drag & Drop Interface (269 other apps)
Monitoring (263 other apps)
Multi-Channel Marketing (258 other apps)
Real Time Analytics (262 other apps)
Reporting & Statistics (396 other apps)
Social Media Integration (336 other apps)
Template Management (216 other apps)
Third Party Integration (392 other apps)

Videos and tutorials

Additional information for Mobiniti

Key features of Mobiniti

  • Analytics
  • Auto responder
  • Automation
  • Bulk text send
  • Campaign management
  • Contests
  • Coupons
  • Customer segmentation
  • Data capture
  • Delivery guarantees
  • Drip messages
  • Email marketing
  • Groups
  • Image & file attachments
  • Inbox
  • Mass texting
  • Mobile coupons
  • Mobile wallets
  • Opt-in
  • Personalized messages
  • Promotions
  • QR codes & flyers
  • REST API
  • Reviews & referrals
  • Scheduling
  • Send times
  • Shortcodes
  • Social profiling
  • Text-to-Win
  • Usage analytics
  • Web opt-in pages & widgets
View All Features

Benefits

Mobiniti helps increase customer loyalty to a business through personalized and targeted messages to specific customer groups.

Segment customers based on how often they’ve visited the business and alert them of sales, or invite back customers who haven’t visited in a while.

Give customers a reason to return by offering mobile coupons, setting expiration dates, and limiting redemptions per contact to ensure effective campaigns.

The auto responders features allows users to create compelling auto-response messages that help incentivize customers to react and take action.

With Mobiniti, businesses can automatically ask customers for reviews and referrals, as well as get feedback on any experience that may have been negative or unsatisfactory.