MoonMail Reviews

It's super simple, the UX/UI is awesome, and the price is much more affordable than MailChimp.

i think mailchimp is a bit more robust, but for what i'm doing (small business stuff), this works fine.

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We were able to recover more abandoned sales. We went from 7% to 21% recovers in one month. ease of use & automation

I was on a smaller plan & just upgraded but having more templates & image options would be cool.

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The software is easy to use and intuitive- creating a template is the work of minutes, with template editing just as easy.

This software unfortunately continuously triggered our clients' spam and junk filters. When adding a hyperlink, Moonmail adds their trackers onto the link as well. While this is great for campaign performance, it turns our nice, short direct call-to-action link into a suspicious 6 line behemoth which we actually had reported to us by a client who thought we'd been hacked!

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It looks nice, really easy to use. Great UX! Customer support is also great.

The only con is that you cannot try all the functions without upgrading your account.

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It's very easy to use with a friendly welcoming interface. Very good value and quality-wise on par with the leaders of the industry.

I can't think of anything as a negative point, it does everything it needs to do for me with absolutely great ease.

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Easy to use interface. Very easy to set up everything, you don't have to be that tech savy to figure out how to set up everything.

I am still testing everything. So far it looks good but once i spend month using the service i will know better.

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The HTML builder is quite responsive and easy to use. Content loads fast on email clients. The interface is intuitive and you find your way to the different menus easily. Template -> Campaign -> list, etc..

The builder is somewhat limited in terms of spacing, and font management. You are required to do that via code. Also the pricing plans, seem quite difficult to mold since you don't really know until who you imported to your database.

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Everything works as expected. Easy to navigate as well. The implementation are also very easy to set up and overall very intuitive to work with.

None so far. Hope that there will not be any down the road. Maybe adding some additianal features will be nice.

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MoonMail has all the features you expect from a high-end email marketing service. Compared to most other services, MoonMail is very fairly priced. You pay only for what you use. MoonMail has great integrations with many third-party services.

The free version is very limited. There are a limited number of templates to choose from. Automation is not available on the free version.

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The price of the service and ease of creating lists anf templates.

The fluctuating pricing model which hiked the prices without letting users know. Not good enough conversion rates.

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Il ove Moon Mail, it has been a great help in my overall workflow. I use this for email marketing to help with my sales for my website store. It collects all customer emails and organizes them and sends out quality html emails to my customers. So its awesome!

The userface can be better, its a bit plain jane but other than that it is easy to use, I have no complaints.

The platform is very easy to use with all the latest features that a good marketing automation software should have

I am really enjoying using the software as of now I cannot find any negatives. I will need more time to come up with cons if there are any so far so good.

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The software is easy to use and creating templates is much easier compared to other platform.

The software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.

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IT is cheap.. that's it. There is really not more to say.

Mails end up in Spam, are delivered with an unwanted delay of several days, the feature set of Moonmal is super basic.

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You're really able to sift through different reviews without it being a problem, and find information easily.

Some of the information isn't up to date

The delivery rate and open rate is amazing being able to connect with my clients conveintly and on time

Nothing at all this software is perfect for sending broadcast emails and having a greartopen rate.

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User-friendly, ask valid information, not waste too much time, What I want and I am intrested in the delivery rates of the emails.

Nothing uptill now. Let's see in the future if it will make some issue I definitely comment on that but still I am saying its good.

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It is extremely easy to use and its affordable. So you can easily send emails to your subscriber conveniently

Everything is great. They can take some time to review your account, so till then you can sit back and prepare your campaign.

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simple setup and friendly pricing wonderful alternative to what I had been using

not sure yet, need more time to work with it

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The fact that it's for compliant and a smaller company.

The fact that when we started it took us weeks to upload our templates and the service is terrible

Free trial is offered and moonmail has great support.

It can be a little difficult to get setup at first.

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A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple. I recommend this tool.

The learning curve for CVS files was my only problem and that has nothing to do with Moonmail, rather my limited work with Excel. I am excited to make this a part of our growth strategy.

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Its a mailchimp rip off - the interface is essentially lifted from mailchimp so there is no learning curve.

Really really bad support. Do not trust their migration team. Lackadaisical, not interested in reading support tickets, take days to come back to you and don't do a proper job. The negative reviews seem right, the other don't seem legit.

This software is very easy to use and it allows me to deliver emails without any hassles. I am not an expertise with email marketing but this allows me to do my job and move on with the rest of my day. I really like dealing with software that allows me to do y job and allows me to get a message out to my clients and potential clients.

No cons were added to this review

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Attention, they are on top! They wrote me emails following up on my experience... I appreciate that.

Usability at first, it took me a while to figure it out.

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