MoonMail Reviews

We basically likes the price and the fact that they seemed like a small, engaged company that would be easy to set up and work with at a reasonably low price.

It just never really worked for us, in setting it up. We tried it for a few months and then decided it was not going to be a product that was for us.

pricing is okay and I am comfortable to send email marketing, Excellent services I recommend to all.

I didn't find any problem with them. I am comfortable to send email marketing, Excellent services I recommend to all.

Price and performance. What else is there?

Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

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It is user friendly, easy to use. Over time I get easy understanding of its usage with needing an Expert to set it up

I really can not think of one, I have not encountered issues using the software.

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The software is easy to use and intuitive- creating a template is the work of minutes, with template editing just as easy.

This software unfortunately continuously triggered our clients' spam and junk filters. When adding a hyperlink, Moonmail adds their trackers onto the link as well. While this is great for campaign performance, it turns our nice, short direct call-to-action link into a suspicious 6 line behemoth which we actually had reported to us by a client who thought we'd been hacked!

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The price of the service and ease of creating lists anf templates.

The fluctuating pricing model which hiked the prices without letting users know. Not good enough conversion rates.

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MOONMAIL is this easiest way to do email target marketing, it's so simple and s easy to use and does everything for you if you arent a tech savvy person it will save your time, a lot of it!

Nothing i can find that i didn't like, it was a pretty self-explanatory software

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simple setup and friendly pricing wonderful alternative to what I had been using

not sure yet, need more time to work with it

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Best for send email campaigns for web owners. In just few clicks prepare your campaign and it to all the recipients in the list you have stored. GDPR compliant availability. Free version also available.

In free version only 1 campaign can send per day. Only 10 recipients in one campaign in free version.

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Fo very little money (compared to other mailing servises) you get a great value.

Something the UX is confusing and help links did not work.

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I like it's UI. It's minimalistic, easy to understand for a user who is completely new to email marketing. And moreover, it uses Amazon SES and it is cheap compared to others.

It would be really great if we can see a detailed report of who's opening the mails and who clicked.

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Simple to use GDPA Compliant Easy to do test sends Reporting OK

Not much to dislike to be honest. A nice way to manage email.

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The fact that it's for compliant and a smaller company.

The fact that when we started it took us weeks to upload our templates and the service is terrible

It truly does it all. All the basic stuff.

It is very basic and simple. Id like to see more features.

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No pros were added to this review

No cons were added to this review

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Free trial is offered and moonmail has great support.

It can be a little difficult to get setup at first.

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A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple. I recommend this tool.

The learning curve for CVS files was my only problem and that has nothing to do with Moonmail, rather my limited work with Excel. I am excited to make this a part of our growth strategy.

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Demo looks good. Signing up for a Pro account now, lets see how it works after 2 months.

No Trial Account, demo doesn't let one send test emails etc

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Very easy to use for everyone and I really like the segmentation tools. I love the product.

I haven't found anything that I don't like yet.

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Reasonable pricing. The free plan is amazing and works perfectly like the other paid plans. A very good customer support, support answers questions within few minutes.

The contact /list importing is not the best. I tried several times to import csv files and keep giving the same error about headings name. Other similar platforms I have tried worked best in handling reading and uploading csv files.

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Its a mailchimp rip off - the interface is essentially lifted from mailchimp so there is no learning curve.

Really really bad support. Do not trust their migration team. Lackadaisical, not interested in reading support tickets, take days to come back to you and don't do a proper job. The negative reviews seem right, the other don't seem legit.

Easily set up. Good with drag and drop design. All main features included as compared to price.

None so far, but suggest to add more features to play with.

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This software is very easy to use and it allows me to deliver emails without any hassles. I am not an expertise with email marketing but this allows me to do my job and move on with the rest of my day. I really like dealing with software that allows me to do y job and allows me to get a message out to my clients and potential clients.

No cons were added to this review

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No pros were added to this review

No cons were added to this review

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For the cost this service is just as good as the big hitters that charge 3x as much! Also the banding for subscribers is high, meaning you aren't having to upgrade every couple of months

The basic plan doesn't include mailchimp integration. But this wasn't too difficult as I just had to export my mailchimp list and use it that way.

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