Communications platform for public affairs and advocacy ( 4.75/ 5 36 reviews) 3,654 Alternatives to Phone2Action
Explore a recommended list of Phone2Action alternatives for your business in 2020. Compare alternatives to Phone2Action side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Online advocacy & engagement solution
Software designed for politics, advocacy, and nonprofits
What users mention about NationBuilder See all reviews Essentially it's up to the user if you have a bad experience or not. Bad data makes for bad experience. Great tool to engage customers but also fantastic CRM to increase customer interaction with my business. In short, I love everything with NationBuilder. Oh, I forgot to mentioned their outstanding dedicated customer support.
Advocacy & civic engagement platform for online campaigning
Unified social media marketing and management platform
What users mention about Falcon.io See all reviews The export options are good and the generated reports look great. It would be even better if the reports allowed for further customization; advanced period comparison, layout options etc. This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software. I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier.
Award-Winning Legal Case Management Software
What users mention about SmartAdvocate See all reviews This is important because you benefit from the great ideas of other law firms. They are also adding features that we have priced separately like a customer portal, phone app, etc. Needs some improvement s in document creation. Impressive capabilities to integrate with other legal software products. I like the ability to customize the tasks and evenly distribute the workload using statuses and stages. Also, Dayhanarah is awesome.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.
Nonprofit management software
What users mention about Keela See all reviews I also really enjoy the 'big picture' view of a campaign, through which I can see which emails we've sent, who has donated, and how much we've raised. Plus, the support team is awesome. Most of all, I appreciate the helpful customer support. They answer questions in a timely fashion and have made the overall experience really good. So far it has been good, I am happy with our choice and the abilities, I think with some key enhancements this could be a really great platform.
Premium Customer Service Software for Live Chat & Help Desk
What users mention about LiveChat See all reviews This software is very nice to have to talk to clients on the computer through chat. It is nice that you can save your chats so you have record of it. It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres. I like being easily accessible and vice versa -- I like when I need help with something and our catering program has live chat to help us right then.
Web push notifications for mobile & desktop
What users mention about Aimtell See all reviews The software is easy to use and audience segmentation capabilities are great. Love the ability to track different website actions with events and set up triggered campaigns based on them. Aimtell help us to tracking the use. Easy to use, support team is good also in helping us to answer the question. The app is easy to use and if I had any questions the customer support was very knowledgeable and excellent at responding.
Campaign canvassing & voter management
What users mention about Ecanvasser See all reviews I liked the ability to doorknock and know what doors I have been to. The ability to customize the fields for questions and surveys was also an awesome tool during the 2019 provincial election. The technical ability of the software and the App are very broad. For my own personal campaign, it gives me a good tracking tool that helps keep my campaign moving. For the most part, once I learned the time differences between Alabama and Ireland, the customer service was wonderful and the entire team was extremely helpful.
Political campaign and advocacy software
We help organizations manage events and recruit volunteers.
What users mention about Mobilize See all reviews I love that it's so easy for people to add their organizing events. Adding your own branding is great. Nothing about this product was bad or difficult in any way. Mobilize is great, and the customer support is even better.
Data analysis for political and advocacy organizations
Cloud-based fundraising & supporter engagement solution
What users mention about Salsa Engage See all reviews The ease of use and customer service during and post onboarding has been a dream. As a small non-profit we have been able to streamline and focus on growth with the ease of operations. Customer support, and our Success Coach, are key reasons for our success too. And, we are able to direct more resources to our projects, thanks to a real savings. D recommend Salsa Engage to anyone who wants to streamline their online outreach, especially if you have a small to mid-size organization with a small but dedicated team.
Cloud-based customer reference management platform
Personalized video marketing platform
Employee advocacy platform for pre-approved social sharing
Cloud-based political campaign management software
What users mention about Polis See all reviews Worst of all when we requested a refund because of their lousy software not working at all, we got zero response from their team. The Polis staff were incredibly helpful, checking in on our progress and available to answer any questions. I highly recommend this product. Polis is easy to use and the availability and accessibility of the customer service personnel is amazing.
Mass text messaging (SMS) marketing platform
What users mention about Tatango See all reviews It's easy to use and has great features. Its messaging is super fast. It was good, but then the price jumped up we started looking at other companies and found better options. Once or twice scheduled texts have died due to tatango errors.
Power dialer & outbound sales acceleration software for SMBs
What users mention about PhoneBurner See all reviews Sometimes I have had contacts go missing for a little bit they usually show back up the next day. Sometimes the voicemail will be set on the wrong one just have to pay close attention. Almost perfect solution for automating outbound CRM and prospecting. Very helpful for most companies that utilize any form of telemarketing/email marketing. PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline.
Cloud-based political campaign management software
Fundraising tools for everyone
What users mention about Anedot See all reviews The customer support is phenomenal, the built in tools are excellent, and we could not be more thrilled with Anedot. Ve used Anedot with two political campaigns and have found that donors enjoy the security and ease in donating and I can track it all seamlessly. I felt terrible at first, thinking I hit the wrong number, but he quickly explained he monitored after-hours messages.
Advocacy platform for public affairs professionals
Employee advocacy and engagement tool for content marketing
What users mention about GaggleAMP See all reviews With the social landscape being so crowded in B2B tech space, this is incredibly important to expand our reach. Reporting and ability to see the ROI on impressions / CPC at a glance is really helpful. Overall, a nice platform to engage employees, suggest content, and improve reach to the desired community. It serves as a great hotline for our employees to know about the latest and greatest content at our company. And encourages them to share what they otherwise may have looked past before.
Digital engagement and fundraising for nonprofits
Cloud-based grassroots policy advocacy management solution
Cloud-based advocacy solution for congress lawmakers
Advocacy platform for nonprofits & trade associations
What users mention about Muster See all reviews It is a very affordable alternative to other similar resources in the marketplace and the customer service is outstanding. I love that Muster is so affordable. It makes advocacy software accessible to smaller organizations. Great experience and happy to have this tool for our members.
Community activation, brand advocacy & growth amplification
Omnichannel, data-driven marketing automation platform
A Scalable Case Management Solution For All Non-Profit Needs
What users mention about CaseWorthy See all reviews However, once I was assigned a strong project manager and analyst, things moved pretty smoothly. There was excellent communication, quick response, and a willingness to work through any challenges. There is a lot to love but most of all we love how easy it is to customize. I have very little technical background and am able to create lists and fields with ease. I also like that we use certain workflows for certain tasks and it keeps users focused on completing that particular workflow so that all data is entered as it should be.
The World’s Leading, Most Deployed Cloud ERP Solution
What users mention about NetSuite See all reviews We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing. While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies. Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
#1 all-in-one Membership Management Software
What users mention about Wild Apricot See all reviews Excellent combination of powerful member management tools with integration into a great website templates. Absolutely fantastic even for non-IT professionals. The annual dues collection was great as well as the ability to make different areas for different levels of membership. Then registering for events and collecting money was easy. It's an affordable service and well worth every penny. The ability to integrate membership management with our PayPal account to nearly eliminate the need for visits to the bank to deposit checks.
Fund accounting for government organizations and nonprofits
What users mention about MIP Fund Accounting See all reviews It offers a very good customer support system who help in setting up the accounting system initially and also help during operation if need be. This software provides local government accounting functions at a perfect level. I think the best thing about this software is it provides payroll, AP, AR, reports, budgets and fund management. It offers the ability to use a flexible chart of accounts with the ability to utilize unlimited segments, making it easy to users to manage multiple funds and programs.
Phone system for support and sales teams
What users mention about Aircall See all reviews Once you understand the functionality of Aircall, it is a great software that includes the desktop app and the mobile app. The quality of the calls is flawless. The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component. Our salespeople and customers find it terrible. The helpdesk is trained to ask the same questions a thousand times and always blame the others (internet provider, cables, headphones...).
Enterprise planning software for agile budgeting & reporting
What users mention about Adaptive Planning See all reviews Adaptive is a good substitute for the good old Excel. While it may automate most of the manual work, Adaptive has a quite a room for improvement and I am very hopeful they will continue to get better. This program is synchronized with other applications, including such important for us solutions like SAP and Oracle. We like the high accuracy of the reports we can create on the tool’s base. In addition to the feature set, the customer support is outstanding. Very responsive to questions and highly knowledgeable on a variety of topics.
Affordable, Cloud-Based, Case Management Software
What users mention about CharityTracker See all reviews I love that I can look up people in the system and it keeps track of where they been and how many places they go. I also love that it is so easy to use. I use it everyday at work to keep track of clients. I was so impressed with this software that I telephoned my Mother and told her how wonderful it is and she should suggest it to the church board. What I liked most about this software was how user friendly it was and easy to see all the assistance each client has received. I also find the Bulletin feature extremely helpful.
Virtual Board & Leadership Meeting Software
What users mention about OnBoard See all reviews Our experience with OnBoard has been excellent. From the sales reps. to the account managers to our Implementation Manager - everyone has been very responsive and helpful. The incremental improvements are encouraging and headed in the right direction (for us). The recent Zoom integration has proved very popular. It is very easy to use and helps report generators to save time. The admin functionality is extremely user friendly and the product is easy to use for boards of all ages.
Cloud-based association management software for nonprofits
AI-assisted fundraising platform for nonprofits
What users mention about Fundraise Up See all reviews The smart features like the increase donation suggestions are great. Of course, one of the best features is that it gives our donors the option to cover the credit card processing fee. I can't say yet how much of an increase in donations we've had, only because we're new customers. But the ease of use and great customer service and tech support has made me a fan. Customer service is simply outstanding, the team is phenomenal and always willing to help. My clients have significantly increased in donations just by moving to FundraiseUp.
Social work case management solution
Database management for nonprofits
What users mention about ImportOmatic See all reviews We are thankful to have a system that integrates into Blackbaud. I haven't been happy with some of the glitches in the system which disables some of my profiles. I love that it's a pretty decent tool to easily map your fields to import. I love that it basis your import fields off of your spreadsheet and the fields set up in them. They are one of the most helpful company's that I had the pleasure to work with. Not only do they tailor their software to your organizations needs, they are always transparent and respond so quickly.
A Complete Solution to Manage Your Nonprofit!
What users mention about Sumac See all reviews We are easily able to track our clients participation in all of the groups and services that we provide to those who are ill or bereaved in our community. The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process. A great way to manage show attendees, we like that we can track who has donated and who has seen performances and what dates; contact types are very useful, as is the search builder function.
Staff scheduling, time tracking, communication & attendance
What users mention about When I Work See all reviews It has been really great for us and helps us run smoothly. They have also been actively engaged with us to help us find solutions to the improvements we have requested. When I work is such a lifesaver. I love that employees can share their own availability all in one place and it prevents me from scheduling them if they already said they are unavailable. The greatest benefit of When I Work is the visual presentation of the schedule. I can see at a glance who the scheduled manager on duty is thanks to the color-coding.
All-in-one Donor Management Software & Fundraising Platform
What users mention about Little Green Light See all reviews Very impressed at its easy-to-learn help and it is so much better value than a lot of comparable software on the market. The customer support is absolutely the best, and the online help is remarkable and thorough. Little Green light is a perfect price for our smaller non-profit. We are still in the learning stages of the program but so far I am impressed with all the program has to offer.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Online Fundraising Software for Nonprofits
What users mention about DonorPerfect See all reviews Donor perfect has so many different aspects. You can send out donation receipts, build multiple processing pages, and keep an amazing amount of information about your constituents. Customer support is excellent, whether through chat or on the phone, and we are always receiving invitations to webinars or free user guides to help us do better at fundraising. Donor Perfect is a great way to manage all donors, donations and contacts in one place. I love that you can make profiles for each donor, track all correspondence and even run reports in one place.
Accounting & business management for small businesses
What users mention about QuickBooks Online Advanced See all reviews It was great that the sw synchs with my bank accounts but this is no great thing now a days. Doesn't listen to customers and has terrible support. They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses.
Web based church membership management software
What users mention about Church MemberLink See all reviews The software is very user friendly and the customer support is outstanding. Anytime I call them they reply in the same day usually. We have had a great experience. Our church loves this software and it has been so beneficial to us. Software is great for any size of church, make sure your members learn early on how to use it, Sunday school attendance is awesome on here.
Class Management software and Online Registration+
What users mention about ProClass See all reviews Although it has taken a good year for me to learn and become comfortable with ProClass, the system is working and the people are great. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. The system is robust, so much so that it can be daunting to those not data-inclined. There are certainly things that could be improved if the company was willing to invest in quality.
Fundraising & donor management platform for nonprofits.
What users mention about Kindful See all reviews I have never used a "perfect" CRM and we know that there isn’t such a thing, so if you can't have perfect its really nice to have good, with great customer service. I love that you can see at a glance who your most recent donations are from as soon as you log in. As a small company, it helps us learn how to be better fundraisers as well. The platform has a lot of potential, but we're still having issues with it that can be frustrating and give us anxiety when dealing with our donors.
Contact database and donor management tools for fundraisers
What users mention about DonorSnap See all reviews The product is easy to use while being sufficiently flexible to allow for tailored donor tracking. The customer service is responsive, friendly and helpful. At first, I thought there was a catchbut it is genuinely what is claims to be, and we are very grateful for it. Definitely recommend it. They transferred our data with no extra cost and were extremely helpful in doing so. The program is very easy to follow and the on screen helps/videos are fantastic.
Awards management software
What users mention about Award Force See all reviews Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use. Award Force is extremely user friendly, while also providing a robust and feature filled platform. The system walks you through every step of what you need to run your custom award program. Even better, the vast online guides and reference materials are awesome. They're a huge resource when you're onboarding Award Force for your organization.
Donor management software and database for nonprofits
What users mention about Bloomerang See all reviews Very good tools as far as tracking donors and their engagement. I love the email feature and we were able to set up a really good monthly e-blast. It's an outstanding value. Because they allowed us to start without a big investment, it was easy to convince my board it would help -- and it has. The thing I like most about Bloomerang is the ease of use of the software. It's user friendly and I can modify the forms to fit our non-profit organization.
Cloud-based fundraising software for nonprofit organizations
What users mention about Trail Blazer Non-Profit Manager See all reviews It is the best single decision I've made for my non-profit in the past 10 years. The customer services is outstanding, and I love the system. Amazing tech support from incredibly patient people - can't say enough how important this is. Seamless integration with FEC for super easy electronic filing. We have been disappointed by the system thus far as we are a MAC/Apple office - the smaller screen and need for Remote Desktop App is cumbersome and frustrating.
Web-based fundraising and donation management software
What users mention about GivingTools See all reviews I like that it is plug and play and that there is some room for customizing. Love how it tracks donation info and detailed information can be exported to Excel. We've been very satisfied with the product and service of Giving Tools. It's been well worth the monthly cost to have a good experience with a company who is responsive to our needs. Great experience, good choice for small nonprofits who want an easy way to host donation pages on websites and have a professional user experience.
One-off and recurring payment management system
Simple, secure board of directors software
All-in-one community management and engagement platform
What users mention about Hivebrite See all reviews Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend. It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform. The possibility to integrate external content is amazing as this allow me to bring huge value to my community.
Finance & Human Resources Software Suite.
Online fundraising for nonprofits, businesses & individuals
What users mention about Donately See all reviews We use Donately for our donation form on our website and for fundraising campaigns. We have always found it the product very easy to use and functional, and the customer service fantastic. I was excited to learn about some of the new features planned for 2017, especially the more robust campaign functionality. They've built a quality team behind this product and it shows. Donately is easy to use, easy to implement on a website, and even has options to set up individual donation pages for specific events. Plus, their customer service team is amazing.
Mobile-friendly volunteer management software
What users mention about Get Connected See all reviews The customer support is excellent. They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have. The ease of use and mobile-friendly format have greatly improved our volunteer center's ability to efficiently connect those who want to volunteer with opportunities to help. All users, including our students, faculty, staff, and community partners have loved the change and especially appreciate the clean navigation in Get Connected as well as the mobile functionality.
Board portal software for board members, execs & admins
What users mention about BoardEffect See all reviews My overall experience has been great. I always get fantastic customer service when i call the help desk. As a new user I’ve had an excellent experience. Tech support is very helpful, and the resources available under the Help tab are very helpful. As mentioned above, helping board members especially in a smaller nonprofit where they may be inexperienced in such a role but have good intentions, is a help.
An accounting software suite for nonprofits & churches.
What users mention about Aplos See all reviews The webinars and support areas offered are always helpful as well. Lastly, I personally enjoy the humor of the Aplos team; and the occasional contests/prizes are fun, too. Ongoing problems, month after month, in many areas. Then the response time to get problems resolved is unacceptable and you are stuck in their hands until it works in their schedule. What I love about the product is that it is easy for us who are new to accounting to use, but also robust enough that our treasure (CPA) is able to use it in more complex ways.
EHR software for the management of long-term care facilities
Knowledge Automation for Your Remote Workforce
What users mention about Shelf See all reviews It was a wonderful experience implementing Shelf. The project won the Partnership and Collaboration Award 2018 with Ontario's Economic Development Council. This software is incredibly user friendly and I have really appreciated the ability to create separate libraries for all of the different stakeholders in my organization. It has a slick interface and was easy to learn. It's nice that I have both private areas and areas that I can share with an organization.
Membership management for nonprofits, associations & gyms
What users mention about Findjoo See all reviews Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial. Very satisfied: have a great support. Excellent price for the quality of the program. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time.
Unified CRM, fundraising, advocacy, and digital platform
What users mention about EveryAction See all reviews EveryAction is an incredibly user-friendly CRM with excellent email and form building, great source code building, great segmentation tools, and very useful reporting-making tools. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team. They have been very thoughtful in how they help the user measure the donor experience. I also like that they are constantly innovating and releasing new features.
Fundraising tools for groups, teams, companies & nonprofits
What users mention about Givebutter See all reviews We love Givebutter's new homepage/interface/UX and the fun communication/branding is cool too. Many thanks to Max & his team. I also love how easy it is to get the money for your cause -- They can either send you a check in the mail or can transfer it into an account. I love having those options. My overall experience has been so positive from day one. I feel that the customer service is above and beyond excellent and I couldn't imagine having a better team to help me raise money.
Cloud-based fundraising platform for non-profits & charities
What users mention about FundRazr See all reviews I enjoy the software for several reasons, but the real winner is the functionality. Across devices, borders, and different groups of demographics - Fundrazr helps me provide service to my customers. Veronika has been very courteous and helped us a great deal with any of our concerns. She is a pleasure to work with. I love that this software is able to bring so many individuals across the globe for an amazing cause.
Case management solution for human services agencies
Customer relationship management & fundraising solution
What users mention about Agilon One Donor CRM See all reviews I do feel have many complaints. Sometimes I have trouble filtering when trying to find names but it could be my lack of expertise. They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow. I really enjoy the ease in which I can access prospect information from my phone. It's also easy to synch plans on my calendar.
Digital fundraising solution for nonprofits
What users mention about GiveGab See all reviews I like that it gives the donor the option to take care of the administration fee. This helps keep more money with the organization so we can best help our patients. The sites they build look so inviting and friendly which is a huge piece of capturing our viewer's attention but then the donation process is also seamless and easy which boosts conversion. I like that they continue to provide enthusiastic support, updates on platform capabilities, and good ideas for building momentum for the giving day.
Fundraising solution for non-profits
What users mention about Greater Giving Event Software See all reviews It is amazing that anyone from volunteer to staff can reach out to tech support. I like that it is web based and that you can have multiple events simultaneously. My volunteers love it, my guests appreciate the ease with which they check in and check out, and I find the system itself to be very user friendly. It helps keep us organized when we plan for events and the online auction feature is fun to use and helps us raise more money then we could if we did it with paper bid sheets.
Human resource solution created specifically for nonprofits
Online event and fundraising management for nonprofits
What users mention about MobileCause See all reviews Bold and easy to navigate options. Strong customer service although at times it feels like they are really good listeners but not so good that executing on the requests. The customer service provided is outstanding and response times to issues are very quick. The knowledge base provided is amazing for being able to solve any questions quickly. Setup for new fundraising projects is easy, the donor wall is wonderful, donors love seeing their names as it scrolls through and seeing a thermometer with overall fundraising dollars.
Donor management & Fundraising software for Nonprofits
What users mention about CharityEngine See all reviews I am able to keep really good track of the donors I am responsible for, so CharityEngine is a very effective tool for me. Each and every feature within CharityEngine continues to inspire individual growth within myself as the opportunities are endless. We are still in "sandbox" mode after four months very poor, slow, unresponsive customer support, not intuitive or user-friendly. Lots of mistakes pulling in new donor data.
Data insights solution for nonprofits and fundraisers
Funding performance management and reporting solution
Cloud-based school administration solution
What users mention about DaySchool See all reviews We have had an extremely positive experience with Dayschool. The customer service is superb and the database works pretty intuitively but you can customize it to your tastes. But the best part of the package is the team behind it-- responsive, caring, thoughtful, and imaginative people who care about the clients first. I love being able to configure the donor names and I especially love being able to add fields that are relevant to my organization.
Enterprise-grade customer appointment scheduling
PushAd is a SaaS marketing automation tool supporting ROI.
Customer Engagement and retention through NPS
Customer experience management (CXM) platform
What users mention about Qualtrics CustomerXM See all reviews The best feature of Qualitrics is in fact that it checks your survey when you've completed it as a means to revamp or perfect it. Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well. I also have called their customer support system a couple of times and they have always been super helpful and quick to answer my call.
Survey management solution for customer experience
Customer success, engagement, and satisfaction tracking
Accelerate Revenues with Customer Engagement Management
What users mention about Totango See all reviews The health Icon is a great way for sales and customer success reps to keep track of a big book of accounts. The ability to build reports, tier accounts by health and dollar value. I how easy it is to customize some aspects. I like the ability to create segments. The ease of use, ability to quickly and easy customize email campaigns and reports.
Customer experience and feedback solution
Comprehensive Product and Customer Success Platform
Live Chat, Messaging and Chatbots Solution Provider
What users mention about LivePerson See all reviews Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation. I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool. The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Overall, this is a good starting point and a cheaper alternative than sales force. If you don’t want to spend the money on a more advanced CRM, this is a great product. Overall my experience has been very good. It important to remember that it is more suitable for a smaller client and cannot be expected to compare with large and well-established CRMs. I enjoyed the calendar and ability to have reminders about important dates. There was also the great feature of mashing it with Mailchimp as well.
Online helpdesk system and customer service software
What users mention about Freshdesk See all reviews We didnt have any negative experience with the software on web platform but mobile app notifications are terrible and it doesn't get delivered instantly. Also the support was excellent, I needed some assistance and I worked with the same person through the whole process, which was great. She followed up with me until my problem was resolved. My overall experience has been outstanding. Freshdesk provides quick, efficient,solutions so I can keep my customers happy which in turn keeps me happy.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach. In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks. It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process. In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better. We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.
Most advanced analytics & engagement platform
What users mention about Mixpanel See all reviews When working Mixpanel is fantastic. It can help companies see their acquisition, activation, retention, revenue and referral. There are many features that are really cool and useful in this software. I really liked the functionality of these features. Great tool to get the insights about the users and products. Customer support is really good.
Customer engagement tool for omnichannel communication
Personalization for Busy People
Powering the Business of Learning
What users mention about Thought Industries See all reviews I appreciate the help of our TI contacts. They did their best and continue to answer our questions to the best of their ability when we need help. I like Thought Industries for its ease of use. I am able to use it and make courses look nice with simplicity and ease. Thought Industries has robust features that empower our instructional design team to create meaningful and highly effective learning experiences for our learners and clients.
Customer marketing platform
What users mention about Annex Cloud See all reviews Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers. Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. They are easy to work with, very customer responsive, and an excellent business partner.