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Promo.com

4.4
(206)

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The Leading Online Video Creation Platform for Businesses

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(11)

Promo.com Pricing, Features, Reviews and Alternatives

Promo.com product overview

Price starts from

199

Per month

Flat Rate

What is Promo.com?

Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.

Key benefits of using Promo.com

- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.

- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.

- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.

- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.

- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.

- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
Live Online
Videos
Documentation

Promo.com FAQs

Q. What type of pricing plans does Promo.com offer?

Promo.com has the following pricing plans:
Starting from: $199.00/month
Pricing model: Free, Subscription

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Q. Who are the typical users of Promo.com?

Promo.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Promo.com support?

Promo.com supports the following languages:
English

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Q. Does Promo.com support mobile devices?

Promo.com supports the following devices:
Android, iPad, iPhone

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Q. Does Promo.com offer an API?

No, Promo.com does not have an API available.

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Q. What other apps does Promo.com integrate with?

Promo.com integrates with the following applications:
HubSpot Marketing Hub, Twitter, Wistia, Meta for Business, Instagram

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Q. What level of support does Promo.com offer?

Promo.com offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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Promo.com pricing information

Value for money

3.9

/5

206

Starting from

199

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Promo.com features

Functionality

4.1

/5

206

Total features

38

6 categories

Most valued features by users

Customizable Branding
Customizable Templates
Content Management
Social Media Integration
Multi-Channel Marketing
Drag & Drop
Advertising Management
Animation

Promo.com users reviews

Overall Rating

4.4

/5

206

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10
Rating distribution

5

4

3

2

1

131

44

13

8

10

Pros
It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish.
It was simple and easy to use, but produced great quality end results. Not only my that, but the access to so much stock footage for such a good price was great.
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.
Cons
I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.
Once this company gets your credit card they refuse to stop charging your account. The annual charge of 495.00 is still charged even after you have asked for a cancel.
They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.
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Jared D.

Customer Success Manager

Computer Software, 11-50 employees

Review source

Overall Rating

Convenient Video Editor for Videos for Social

Reviewed 9 months ago

Transcript

Jared: I'm Jared, Executive Director. I would give Promo.com a four out of five. And for more reviews...

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Marissa G.

owner

Health, Wellness and Fitness, 11-50 employees

Review source

Overall Rating

Great tool hope it gets better!

Reviewed 7 months ago

Transcript

Marissa: Hi, my name is Marissa, and I'm a business owner in the health and wellness industry. I give...

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Yassine A.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The best online video editor for professionals

Reviewed 2 years ago

Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and I make few edits to come up with an original and unique video that I can use for marketing campaigns or social media feeds. We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them.

Pros

Promo.com has a lot of awesome templates for a bunch of categories, it became my one-stop-shop for all my business promotional videos because it offers a variety of video ads templates that I can simply edit on my browser without any program and they also offer a great selection of stock footage and text overlay options to make the videos more professional.

Cons

it's a bit pricy for small businesses but for me I think it’s worth it, I just hope that they can make it a bit cheaper to make it more affordable.

JL
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John L.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best I've found so far

Reviewed 2 years ago

I am a social media manager for a florists conglomerate, and I run all the company's social media platforms, plus the ones from nine franchisees, I need to keep it consistent and at one voice, but time is always my enemy, even if Promo is a service leaning toward promotional videos for paid advertising I am able to adapt it for normal everyday posting by making the videos longer (amazing feature), or uploading my own material. It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish.

Pros

It's effortless to use even if one has no experience with video editing. The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual with other competitors, the free videos are of low quality. The time it saves is of the essence.

Cons

Can be a little tricky in certain features, specifically on how to remove sound or only keep the sound of your uploaded video, but the support chatbot is very efficient and clear in their instructions.

AR
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Anonymous Reviewer

Verified reviewer

Higher Education, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Doesn't stand out from the pack

Reviewed 2 months ago

It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos then sure, go for it, but if you are a small shop and can't afford multiple platforms, this one would end up on the chopping block because you can get another all-in-one-solution with overlapping functionality.

Pros

Promo has nice-looking templates and is fairly easy to use. It definitely is something that folks with little to no video editing experience could easily onboard so you don't spend time training people to use it.

Cons

It is fine enough it's just that there are other platforms that do more and are more all-encompassing. At the end of the day, I couldn't justify paying for this on its own merits when I could just do the same thing with something like Canva.

BP
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Bill P.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Dishonest billing practices

Reviewed 8 months ago

I've used them for 5 years. I've had problems in the past but have dealt with it. I'M DONE WITH PROMO. There are many, many other options out there not to have to deal with dishonest/deceptive billing practices.

Pros

Easy to use and implement. Pretty basic.

Cons

THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. Dishonest billing practices. Not responsive customer service.

Vendor response

Hello Bill, Thanks for posting, and we have looked further into this for you. As agreed with you last year, you had a discount on your monthly plan for 12 months which was valid until February inclusively. As discount was over as scheduled, the price went back to the original one starting from March. As we can see you have contacted us via email, and to help you out, we offered you 2 free months plus discount for 12 months after 2 free months are over. We are sorry that both options did not work for you. I have also contacted you via email and would be happy to further discuss any questions that you have. You can email us at support@promo.com. Thanks

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Arheer G.

Verified reviewer

Internet, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Create videos and share on social media using Promo.com

Reviewed 3 months ago

Promo.com allowed us create videos in multiple formats may it be 1:1. 9:16, or 16:9. Also, it is easy to convert videos from one format to another.

Pros

- Promo.com can help you create business videos that can be used for social media marketing - Promo.com has a large number of social media templates - Has huge image and music library

Cons

- Does not have functionality to change video speed in order to make time-lapse or slow-motion videos - You cannot upload your fonts to the tool

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