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Promo.com

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The Leading Online Video Creation Platform for Businesses

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(17)

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Promo.com Pricing, Features, Reviews and Alternatives

Promo.com FAQs

Q. What type of pricing plans does Promo.com offer?

Promo.com has the following pricing plans:
Starting from: $199.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Promo.com?

Promo.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Promo.com support?

Promo.com supports the following languages:
English


Q. Does Promo.com support mobile devices?

Promo.com supports the following devices:
Android, iPad, iPhone


Q. Does Promo.com offer an API?

No, Promo.com does not have an API available.


Q. What other apps does Promo.com integrate with?

Promo.com integrates with the following applications:
HubSpot Marketing Hub, Twitter/X, Wistia, Meta for Business, Instagram


Q. What level of support does Promo.com offer?

Promo.com offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

Promo.com product overview

Price starts from

199

Per month

Flat Rate

What is Promo.com?

Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.

Key benefits of using Promo.com

- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.

- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.

- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.

- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.

- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.

- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
Live Online
Videos
Documentation

Not sure about Promo.com? Compare it with a popular alternative

Starting from

199

Per month

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Why am I seeing this?

Promo.com pricing information

Value for money

3.9

/5

211

Starting from

199

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Promo.com features

Functionality

4.0

/5

211

Total features

38

5 categories

Most valued features by users

Customizable Branding
Customizable Templates
Content Management
Social Media Integration
Drag & Drop
Multi-Channel Marketing
Animation
Audio Capture

Promo.com users reviews

Overall Rating

4.3

/5

211

Positive reviews

84

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

132

46

13

9

11

Pros
It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish.
It was simple and easy to use, but produced great quality end results. Not only my that, but the access to so much stock footage for such a good price was great.
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.
Cons
I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.
Once this company gets your credit card they refuse to stop charging your account. The annual charge of 495.00 is still charged even after you have asked for a cancel.
They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.
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Linda R.

Director of Digital Communications

Higher Education, 1,001-5,000 employees

Review source

Overall Rating

Doesn't stand out from the pack

Reviewed a year ago

Transcript

Linda: My name is Linda. I'm an AVP of marketing. I give Promo three out of five stars. For more reviews,...

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Jared D.

Customer Success Manager

Computer Software, 11-50 employees

Review source

Overall Rating

Convenient Video Editor for Videos for Social

Reviewed 2 years ago

Transcript

Jared: I'm Jared, Executive Director. I would give Promo.com a four out of five. And for more reviews...

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Greg D.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Promo by Slidely is the Perfect Tool for Creating Facebook Ad Videos

Reviewed 6 years ago

Promo by Slidely allows me to make quality videos for my Facebook Ads auickly and easily.

Pros

What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application. I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease....

Cons

What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.

SR
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Syed R.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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'A dynamic platform to create your dream content'

Reviewed 4 years ago

As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.

Pros

I am using this tool for a long time and I really enjoy working with Promo.com. This is an amazing resource that allows you to create wonderful videos even if you have a small budget. They have a lot of the latest features and functions which is totally helpful to be creative with your editing. Promo.com has a massive collection of video clips that are really wonderful. I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish, social media ads, and more. I like to use huge collections of templates.

Cons

I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing. I think they sould work on this.

SC
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Sara C.

Arts and Crafts, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Misleading company refund policy

Reviewed 3 years ago

The customer service and company policies were deceptive and designed to trick people into paying for a full month of service even if they end up not liking the product.

Pros

It was fairly easy to use and navigate the website.

Cons

The company page is very misleading - be sure to read all of the fine print before subscribing! They will charge your card and if you have downloaded anything your "7 day money back guarantee" becomes invalid. I downloaded 2 videos I had made with my own content and they didn't work well for what I had intended to use them for. When I tried to cancel my plan I was told that the 7 day money back guarantee...

Vendor response

Hi Sara Thanks for your feedback and we would be happy to clarify the 7 day refund policy. Since all content is licensed, if a video is downloaded then the account would not be valid for a refund. If there is a purchase and no download then we can refund

GM
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Gina M.

Real Estate, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Careful

Reviewed 3 years ago

Costumer service is horrible. They do things via chat they do not have some one your can reach to talk to about billing. I followed their directions to cancel and they still charged me. My bank gave me back my money but they recharged and said that the bank investigate d and said it was valid when I contacted my bank they said no it was a recharge and promo needs to return it. They do not talk about accounts for 30 days which then they keep your money. They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.

Pros

Easy to login On our computers and laptops.

Cons

Editting : no hold and drag which made things time consuming.

Vendor response

Hello, Thanks for reaching out and to further explain when a payment dispute is opened with the bank, we freeze use of the product until the banks complete their investigation. After the investigation is completed, if the charge is considered valid the funds are provided to our company and if the charge is reversed the funds are returned to the customer. After investigation, the banks deemed the charge was valid and we double checked to confirm they reviewed full evidence from both sides. For further clarification, I would suggest double checking with the bank on how they reached their result and if we can further help out just let us know. Thank You

KA
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Khurram A.

Broadcast Media, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing fast way of video making.

Reviewed 4 years ago

It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.

Pros

It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.

Cons

Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.

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