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Promo.com

The Leading Online Video Creation Platform for Businesses

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Promo.com Pricing, Features, Reviews and Alternatives

Promo.com product overview

Price starts from

$

18

/momonth
Per Feature

What is Promo.com?

Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.

Key benefits of using Promo.com

- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.

- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.

- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.

- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.

- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.

- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
Live Online
Videos
Documentation

Promo.com pricing information

Value for money

4.0

/5

193

Price starts from

$

18

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Promo.com features

Functionality

4.1

/5

193
Total Features39 6 categories

Most valued features by users

Reporting/Analytics
Customizable Templates
Customizable Branding
Content Management
Social Media Integration
Multi-Channel Marketing
Drag & Drop
Speed Adjustment

Functionality contenders

Promo.com users reviews

Overall rating

4.4

/5

193

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

126

40

11

7

9

Pros
Great tool, exceptional support team, excellent value especially now with the unlimited premium videos (thank you for that).

JV

John V.

As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.

SR

Syed R.

It's just great, in every single aspect. ALL of your staff are very nice and easily and quickly solves the problem and plus gives us suggestions to improve our content!!!!! GREAT WORK.

AR

Anonymous Reviewer

Cons
I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.

SC

Sara C.

Once this company gets your credit card they refuse to stop charging your account. The annual charge of 495.00 is still charged even after you have asked for a cancel.

KM

Kimberly M.

They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.

GM

Gina M.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The best online video editor for professionals

Reviewed 6 months ago

Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and I make few edits to come up with an original and unique video that I can use for marketing campaigns or social media feeds. We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them.

Pros

Promo.com has a lot of awesome templates for a bunch of categories, it became my one-stop-shop for all my business promotional videos because it offers a variety of video ads templates that I can simply edit on my browser without any program and they also offer a great selection of stock footage and text overlay options to make the videos more professional.

Cons

it's a bit pricy for small businesses but for me I think it’s worth it, I just hope that they can make it a bit cheaper to make it more affordable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best I've found so far

Reviewed a year ago

I am a social media manager for a florists conglomerate, and I run all the company's social media platforms, plus the ones from nine franchisees, I need to keep it consistent and at one voice, but time is always my enemy, even if Promo is a service leaning toward promotional videos for paid advertising I am able to adapt it for normal everyday posting by making the videos longer (amazing feature), or uploading my own material. It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish.

Pros

It's effortless to use even if one has no experience with video editing. The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual with other competitors, the free videos are of low quality. The time it saves is of the essence.

Cons

Can be a little tricky in certain features, specifically on how to remove sound or only keep the sound of your uploaded video, but the support chatbot is very efficient and clear in their instructions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Misleading company refund policy

Reviewed a year ago

The customer service and company policies were deceptive and designed to trick people into paying for a full month of service even if they end up not liking the product.

Pros

It was fairly easy to use and navigate the website.

Cons

The company page is very misleading - be sure to read all of the fine print before subscribing! They will charge your card and if you have downloaded anything your "7 day money back guarantee" becomes invalid. I downloaded 2 videos I had made with my own content and they didn't work well for what I had intended to use them for. When I tried to cancel my plan I was told that the 7 day money back guarantee...

Vendor response

Hi Sara Thanks for your feedback and we would be happy to clarify the 7 day refund policy. Since all content is licensed, if a video is downloaded then the account would not be valid for a refund. If there is a purchase and no download then we can refund

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Meilleur logiciel de montage vidéo

Reviewed 3 months ago

Je trouve cool, ce logiciel, il a toujours su comblé mes désirs et m'a beaucoup aidé pour la publicité de mes produits et services.

Pros

Ce logiciel est le meilleur en matière de montage de courtes vidéos. J'ai été agréablement surpris par le fun, et les fonctionnalités de montage. Le logiciel nous a énormément aider pour la promotion nos projets filmiques et publicité pour notre entreprise. J'aime également le fait qu'il ait de plus en plus fonctionnalités au niveau du filtre des photos et vidéos, vraiment c'est hyper cool.

Cons

Cool comme logiciel, mais se serait beaucoup plus cool, de nous permettre, de mettre également en jeu nos propres images et vidéo.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Platform

Reviewed 2 years ago

The customer support has been unmatched, they have helped us even when it was our own mistake in reading information when we signed up and discounted our service. Also having that instant support with the chat and being able to fix small platform errors in only a few minutes could not be better. We got promo thinking we would make a few videos and cancel but since then it has helped get more people to our social pages and has let us show our services in a different way to our website visitors.

Pros

The quality of all of the video content whether it be premium or free content they are made beautifully. It is easy to customize any videos that work best for who you are advertising to and with our target market being health care professionals it is great to have so much healthcare related content to grow our social media and website.

Cons

I would like to be able to change font size within the text box, also be able to have two text boxes appear simultaneously within the same time frame.

Promo.com FAQs and common questions

Promo.com has the following pricing plans:
Starting from: $18.00/month
Pricing model: Free, Subscription


Promo.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Promo.com supports the following languages:
English


Promo.com supports the following devices:
Android, iPhone, iPad


No, Promo.com does not have an API available.


Promo.com integrates with the following applications:
HubSpot Marketing Hub, Twitter, Wistia, Facebook, Instagram


Promo.com offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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