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Promo.com

The Leading Online Video Creation Platform for Businesses

Last updated: November 2024

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Table of Contents

Promo.com - 2025 Pricing, Features, Reviews & Alternatives

What is Promo.com?

Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.

By providing the tools and content to create and customize premium video clips, Promo.com aims to help users with the promotion of their business across social media platforms, as well as create campaigns to boost engagement, reduce cost-per-click, increase traffic, build brand awareness, or promote a product.

With a library of over 12 million video clips and templates which can be edited and enhanced with licensed music, custom text, and logos.

To simplify video creation, all of Promo’s built-in video clips are fully licensed and filmed by professional videographers. Videos can be used for a range of purposes including sales promotions, brand awareness, product advertising, maximizing engagement, and more.

With Promo, videos can be easily shared across social media accounts with the option to download all videos and publish them to Facebook, Instagram, Twitter, or anywhere else on the web.

Benefits of using Promo.com

- Benefit from Promo’s catalog of over 15 million professionally curated video clips designed for every purpose including reducing cost-per-click, increasing traffic, raising brand awareness, maximizing engagement, promoting a product, and more.

- Promo.com’s simple web editor makes video creation fast and easy. No previous experience needed.

- Gain a lifetime license for sharing Promo-created videos anywhere on the web including Facebook, Twitter, Instagram, business websites, blogs, and more.

- Add the right music to each video by choosing from Promo’s pre-edited and licensed music library of thousands of songs, especially curated for marketing videos.

- Once customized, download all video creations and, once downloaded, all videos can be saved and used forever. Videos are mobile and desktop optimized with wide, square and vertical aspect ratios.

- Add custom text and brand logos to videos to customize them and ensure they are in-keeping with company branding. Videos created on Promo are not watermarked and do not contain Promo branding.

Starting from

199

Per month

Alternatives with better value for money

Promo.com’s pros and cons based on 212 verified reviews

To identify what users like and dislike about Promo.com, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 212 verified reviews

High-quality video production

93% of reviewers feel positive about the video quality provided by Promo. Reviewers appreciate the extensive library of high-quality video clips and templates, which allow them to create professional-looking videos quickly and easily. They find the editing options user-friendly and cost-effective, enabling them to produce videos that enhance their brand without the need for expensive service providers. Users also value the beautiful and varied video content, which exceeds their expectations and is fun to use.

See related user reviews

“With its broad library of videos and many editing options, my team and I can create high-quality videos that serve our brand and business well in a fraction of the cost and time it would have taken us with human service providers.”

Oded Israeli

CEO

“I love Promo because it has high-quality video clips and is so easy to piece together quick projects when I don't have a videographer available.”

Adam Bolingbroke

Product Marketing Manager

Effective social media marketing

92% of reviewers feel positive about Promo's social media marketing capabilities. Reviewers indicate that the software helps them create eye-catching and professional content that effectively reaches their target audience. They appreciate the ability to customize content, logos, and social media ads quickly and cost-effectively. Users find that Promo supports their marketing efforts by driving traffic, enhancing brand recognition, and providing high-quality presentations, making it a valuable tool for small businesses and nonprofits alike.

See related user reviews

“Over the last two years, Promo has helped me create professional content which has reached my target market, helped me to both create brand recognition and accomplish our marketing agendas. ”

Damien Caldwell

CEO

“Promo.com has empowered me to develop eye-catching social ads in a very short amount of time (usually 30 minutes or less) and at a cost that fits my budget.”

Taylor Harrison

Business Development & Marketing Specialist

High Costs and Inflexible Pricing

45% of reviewers feel negative about Promo.com's value for money/pricing. Some reviewers feel that the pricing model is unclear and can be expensive. Some users say they have experienced issues with automatic renewals and difficulty obtaining refunds. Some users think the subscription model is not flexible enough.

See related user reviews

“Without notification they charged my credit card for another year and will not reverse the charge because the auto renew button was automatically set in their settings.”

Michael Wilkie

Manager

“Customer Service will ignore my pleas to fix the website and come up with excuses for it not working properly. Since I paid over $2000 for the year and I can't use this product anymore and they won't give me credits or a refund.”

Markus Feldhofer

Graphic Designer

Promo.com's key features

Most critical features, based on insights from Promo.com users:

Video Creation

3.9

(13)

Video Editing

3.7

(15)

Media Library

4.5

(11)

Reporting/Analytics

2.8

(5)

Collaboration Tools

3.1

(8)

Video Capture

3.1

(9)

All Promo.com features

Features rating:

4.0

(212)

Social Sharing

4.5

(6)

Social Promotion

5.0

(1)

Social Media Integration

5.0

(1)

Templates

4.1

(10)

Multi-Channel Marketing

4.0

(4)

Text Editing

5.0

(1)

Text Overlay

4.0

(3)

Drag & Drop

3.4

(7)

Customizable Templates

5.0

(3)

Customizable Branding

3.7

(7)

Content Management

3.2

(5)

Automated Publishing

2.6

(5)

Audio Capture

5.0

(1)

Animation

3.0

(6)

Video Looping

(0)

Video Archiving

(0)

Video Management

(0)

Video Support

(0)

Watermarking

(0)

Supports HD Resolution

(0)

Split/Merge

(0)

Speed Adjustment

(0)

Search/Filter

(0)

Rapid Creation

(0)

Privacy Options

2.0

(4)

Multimedia Support

(0)

Multi-Channel Distribution

(0)

Mobile Screen Support

(0)

Labeling

(0)

Image Editing

(0)

Content Library

(0)

Closed Captions

(0)

Brand Overlay

(0)

Promo.com alternatives

Promo.com

4.3

(212)

Starting from

199

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.0

Value for Money

3.9

Customer Support

4.2

HubSpot Marketing Hub

4.5

(6.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.2

Customer Support

4.4

Semrush

4.7

(2.2K)

visit website

Starting from

139.95

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.6

Value for Money

4.3

Customer Support

4.4

NiceJob

4.9

(198)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.8

Customer Support

4.9

Promo.com pricing

Starting from

199

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about Promo.com price and value

Value for money rating:

3.9

Of 51 reviews that provide robust commentary on Promo.com's price and value, 55% mention it in a positive light.

Some users report that Promo.com offers great value for money by enabling small businesses to create professional-looking videos at a fraction of the cost. Reviewers indicate that the wealth of stock videos and photos available without constant upgrades is a significant benefit. Some reviewers find the tool to be a huge saver of time and money, especially with its high production quality clips. Users think the pricing is reasonable, especially considering the access to premium content and the overall quality of the videos produced. Some users say the free version is limited, but the full version is worth the investment for frequent video creators.

However, some reviewers feel that the pricing model is unclear and can be expensive, particularly for small agencies or infrequent users. Some users say they have experienced issues with automatic renewals and difficulty obtaining refunds, which they find frustrating. Reviewers appreciate the convenience but often mention that the cost can be high compared to other available options. Some users think the subscription model is not flexible enough, especially for those who do not need to produce videos regularly.

Check .

To see what individual users think of Promo.com's cost and value, check out the review excerpts below.

“Some might think that the product is expensive but it gives small business owners the ability to create and put out expensive-looking videos for a fraction of the actual cost and helps us keep up with our competitors.”

Sheri Burton

Real Estate Agenty

“This is an amazing resource that allows you to create wonderful videos even if you have a small budget.”

Syed Rabbani

Senior Data Manager

“Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too often. ”

Lucy Morra Pedersen

Creative Consultant

Promo.com integrations (7)

Top integrations

WordPress

Instagram

HubSpot Marketing Hub

Promo.com support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

FAQs/Forum

24/7 (Live rep)

Training options

Webinars

Live Online

Videos

Documentation

Promo.com reviews

Overall rating

4.3

212

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.55/10

Rating distribution

132

Pros

“It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish.”

John L.

Social Media Manager

“It was simple and easy to use, but produced great quality end results. Not only my that, but the access to so much stock footage for such a good price was great.”

Thomas A.

Landscape Gardener

“As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.”

Syed R.

Senior Data Manager

Cons

“I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that I could get my money back if I was unsatisfied is essentially worthless.”

Sara C.

Marketing Manager

“Once this company gets your credit card they refuse to stop charging your account. The annual charge of 495.00 is still charged even after you have asked for a cancel.”

Kimberly M.

Creative Director

“They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.”

Gina M.

Owner

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