Promo.com Reviews

What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application. I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease....

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What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.

I am using this tool for a long time and I really enjoy working with Promo.com. This is an amazing resource that allows you to create wonderful videos even if you have a small budget. They have a lot of the latest features and functions which is totally helpful to be creative with your editing. Promo.com has a massive collection of video clips that are really wonderful. I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish, social media ads, and more. I like to use huge collections of templates.

I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing. I think they sould work on this.

Premium templates are good, but way too many technical issues. I can't say anything good about Promo.

TOTAL SCAM! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful.

Hi Marina, Thanks for reaching out, we are sorry to hear about your experience and would be happy to take a look into your account to help out. We were unable to locate your account. Can you email our team at support@promo.com, and we will answer within a few minutes, our support team is here 24/7 to provide immediate support? Thank You

Promo is relatively simple to use, even for non-tech people. There is a wide range (millions they claim) of video clips available and a pretty good selection of music---all royalty-free. You own the final product and can do whatever you want with it. The price is moderate.

Promo began by allowing users to start from scratch with a blank template, but then created their own templates that you are forced to use or get creative about to customize. No amount of logic or pleading with their customer service ever made a difference. Their in-house creative videos are almost all really amateurish creatively, except for the exercise videos. The music selection hasn't seemed...

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This tool allows you to basically use existing stock video, add your text messaging and music, to make a short video. THe obvious point is that it is really-really easy. Click on a video, type two to four short messages, and they are displayed in an overlay, and pick your soundtrack. The entire process 'might' take 5 minutes. (If you're indecisive you could spend far longer selecting your video and soundtrack.)

Don't look for multi-layered messages or complexity. These are short videos, intended to punch a point home with a metaphoric video and a soundtrack that supports (or at least doesn't detract) from the message. You can use this for 'awareness' or advertising -- but its far from being an explainer video. The subscription is also pricey for what you get. But there are a lot of videos and soundtrack to choose from. I just wish more of them were directly applicable to B2B selling.

1. A person with zero video editing skills can also get started 2. You can make videos from scratch in less than 15 mins 3. Completely online platform - no need to download anything 4. Very easy to use. You do not need to watch any tutorials to get started 5. Option to choose from multiple templates (5000+) 6. They provide a free content calendar with templates 7. Templates available in multiple dimensions 8. You can integrate with social media handles and publish videos on social media directly using the tool 9. Since social media integration is possible they can help you with insights to select templates that are trending

1. Very expensive (cheaper alternatives are easily available) 2. If you want to make personal videos like birthday invitations then you do not have a lot of templates. Their focus is more towards social media creator 3. Video rendering time is a bit on the higher side

The ease and product were equal to others in the industry.

Their customer service and business ethics.

Hi there, Thanks for reaching out, and we would be happy to take a look into your account to help out. We were unable to locate your account. Can you email our team at support@promo.com, and we will answer within a few minutes, our support team is here 24/7 to provide immediate support? All monthly and annual plans can be canceled from within the billing section of the website if you decide not to continue. Thank You

Promo makes it easy to put together a quick video that looks great for any format, social, instagram, stories.

There isn't a lot of flexibility with this software. You cannot delete an outtro screen. Most of their stock videos are repetitive and not the best quality.

This software is very easy to use. Straight forward editing options as well as a huge selection of stock videos and images.

Limited fonts, this is a personal preference con. I'd like to see a few more font options and maybe some different animations for said fonts.

I really like promo. Our little business has received a lot more attention when we promote with video. Adding witty copy is fun and engaging, I really like doing marketing with this program!

On the downside, their music selection is still not great, especially the soothing, Spa-like stuff that we sometimes need, but I anticipate their music library will grow over time.

Easy to login On our computers and laptops.

Editting : no hold and drag which made things time consuming.

Hello, Thanks for reaching out and to further explain when a payment dispute is opened with the bank, we freeze use of the product until the banks complete their investigation. After the investigation is completed, if the charge is considered valid the funds are provided to our company and if the charge is reversed the funds are returned to the customer. After investigation, the banks deemed the charge was valid and we double checked to confirm they reviewed full evidence from both sides. For further clarification, I would suggest double checking with the bank on how they reached their result and if we can further help out just let us know. Thank You

1) The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the technology. 2) the clips, both free and Premium, are excellent, have high production quality, and are constantly growing in number, 3) this tool is a huge saver of time and money. We can create and customize our message in-house without having to rely on expensive agency solutions that take way to long and don't take the time to adequately understand our business, clients, culture, and messaging goals.

1) The timeline is clunky. I have a pretty high-powered iMAC and moving clips around on the timeline is a laborious task, especially if using 5 or more clips, 2) would love to see more music options. Many of the audio clips within a genre start to sound alike and is counter to the wonderful variety of video clips you offer. Bottomline, better curation of the audio clips is needed. 3) Would love more flexibility with formatting the text, especially the outro.

It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.

Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.

Focused on details. They THOGHT "How can we make this the easiest, simplest and best priced video platform ?" and THEN they went and did it...

No many... I guess the only real "con" is that most people will use the same hot videos that everyone is using. HOWEVER, with the ability to BRAND, upload your own fonts AND do filters and change the music ...I can not really see how that would affect me.

Thank You Daniel for that great review!

For simplistic videos it is OK. Good variety of videos.

When then went to their premium video selection, some videos can cost multiple credits. Same videos are much cheaper elsewhere. Cannot upload quality videos without a headache. Even after speaking with tech support they wanted me to upload my video to a third party so they could check it out. I don't have time to mess with this program. With newest upgrade, previous videos can no longer be accessed because of the new system. Total waste of years with this group.

Hi Lonny, Thanks for the feedback on the simplistic and good variety of the videos. Sorry to hear you had an issue uploading your own content and I will reach out for the file to see what the issue may have been. Thank You

For those just getting started in the editing world, this platform gives space for innovative expression, marketing, and connecting to more people in a world that is open to listening. By using software like Pinnacle Studios in the past, I find myself very impressed when another editing software, such as Promo, that offers a template-based platform for the creative audience. I love this program for its ability to make people laugh, relate, and tune in for a moment of energetic exchange.

I don't always appreciate a glitch here and there because I use this software so much. Yet, when I do experience a glitch, the team is ON IT... Like asap and they make you feel supported throughout the instant messaging.

Promo.com has accelerated our digital media marketing efforts. As the marketing manager of a midsize nonprofit with limited staff, budget and time, social media marketing usually falls at the bottom of my priorities. Promo.com has empowered me to develop eye-catching social ads in a very short amount of time (usually 30 minutes or less) and at a cost that fits my budget. With a vast database of unique video clips and background music to choose from, Promo.com has quickly become one of my favorite marketing tools! Not only would I recommend Promo.com for its ease of use and affordability, but their customer service team rocks! When I discovered an issue I could not resolve on my own, customer care was quick to respond and offer solutions to meet my needs.

The only limitation that I have experienced is text editing. The options for adding text to video are pretty limited and it would be great to see more text editing features available without making it overly complicated.

Easy of use. I'm not a teck wizard and don't have the time to spend hours figuring out how to use a new tool for my business. You can jump right into Promo.com and start creating content almost immediately. Very user friendly. Also very pleased with the incredible variety of quality, ready-to-customize videos on their site. Very good selection of background music to use as well.

Genuinely nothing I can think to say here. For me, the experience using Promo.com has been all positive.

The simplicity to making and editing videos, The calendar which made our life easy to get pre made videos. The customer support very professional and swift service we are receiving every day, The photo bank is one of the best i have ever seen

I love everything about it. everything is working as it should be.

Promo gives access to all the 'ingredients' I need to create videos at an affordable cost. The app is easy to use, no need to be an expert. Promo provides a great diversity of high-quality footage.

The only thing that I hadn't expect is that It was not clear that the annual payment would be taken in one go.

The easy method of use and direction in doing so.

In my opinion I would have like to have found a more balanced catalog of urban communities within the videos. To better enable us to reach all types of people within their everyday familiar surroundings.

In the history of online videos it has never been so easy and affordable to create marvellous video clip as it is with Promo. With its broad library of videos and many editing options, my team and I can create high-quality videos that serve our brand and business well in a fraction of the cost and time it would have taken us with human service providers.

The pricing model is somewhat unclear, but either way it's worth it...

Relative ease of use. It's a great start into social media production etc.

Sometimes difficult to edit, not always co-operative in how you go about things.

I used it as both a free user and premium user. I really liked the media libraries and how easy it was to add videos into my project. It was great for making promotional videos for social media for the non-profits I worked for.

I wished it was easier to add custom fonts and colors. Also, it took a long time to save and preview the videos.

It was simple and easy to use, but produced great quality end results. Not only my that, but the access to so much stock footage for such a good price was great.

I wasn't a fan of the $100 month price point because I am a really small business (one other casual/contractor) and aren't making big money yet or employing full time marketters, but I still think the price is justified and if I was running ads more frequently it would pay for itself - it probably already has paid for itself - tomorrow's quote with a new client who saw my videos will tell :)