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Remote eye Logo

On-premise and cloud-based customer support solution

Table of Contents

Remote eye - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Remote eye overview

What is Remote eye?

Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform. The tool allows users to communicate in various languages with simultaneous voice and text translation capabilities.

Remote eye enables managers to recognize texts, read digital counters, and scan QR codes and barcodes. It facilitates live signaling, capturing, and editing of images during video calls in real-time.

Starting price

50per user /
per month

Alternatives

with better value for money

Remote eye’s user interface

Ease of use rating:

Remote eye reviews

Overall rating

4.6

/5

14

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

9

5

0

0

0

Who uses Remote eye?

Based on 14 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Accounting
Entertainment
Marketing and Advertising
Others

Use cases

Remote Support
Collaboration
Inspection
Field Service Management
Augmented Reality

Remote eye's key features

Most critical features, based on insights from Remote eye users:

Session recording
Reporting/Analytics
Diagnostic tools
File sharing
Collaboration tools
Chat/Messaging

All Remote eye features

Features rating:

Activity dashboard
API
Chat/Messaging
Collaboration tools
CRM
Customizable branding
Customizable reports
Diagnostic tools
File sharing
Image capture
Live chat
Mobile access
Multi-Channel communication
Multiple user accounts
Real-Time chat
Remote access/control
Reporting/Analytics
Reporting & statistics
Screen sharing
Session recording
SSL security
Third-Party integrations
Two-Way audio & video
Video conferencing
Video streaming
Video support

Remote eye alternatives

Remote eye logo

Starting from

50

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Salesforce Sales Cloud logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

39

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Remote eye pricing

Value for money rating:

Starting from

50

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Remote eye price and value

Value for money rating:

Remote eye support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

Remote eye FAQs

Q. Who are the typical users of Remote eye?

Remote eye has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does Remote eye support mobile devices?

Remote eye supports the following devices:
Android, iPhone, iPad


Q. What level of support does Remote eye offer?

Remote eye offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

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