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SMSGlobal Logo

SMSGlobal

4.5
(23)

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Communication management and SMS marketing platform

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SMSGlobal Pricing, Features, Reviews and Alternatives

SMSGlobal FAQs

Q. What type of pricing plans does SMSGlobal offer?

SMSGlobal has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SMSGlobal?

SMSGlobal has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does SMSGlobal support?

SMSGlobal supports the following languages:
English


Q. Does SMSGlobal offer an API?

Yes, SMSGlobal has an API available for use.


Q. What other apps does SMSGlobal integrate with?

SMSGlobal integrates with the following applications:
Adobe Commerce, Zoho CRM, LawMaster, LEAP, Oracle Cloud Infrastructure (OCI), Adobe Experience Manager, Joomla, Marketo Engage, BigCommerce


Q. What level of support does SMSGlobal offer?

SMSGlobal offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

SMSGlobal product overview

What is SMSGlobal?

SMSGlobal is a communication management software designed to help businesses improve marketing operations and enhance customer engagement through automated text messages. It provides an online messaging platform, MXT, which can be utilized by sales professionals to access customers’ details from the database and send individual or bulk SMS to targeted recipients.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Live Online
Videos
In Person
Documentation

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Starting from

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No pricing info

Free plan
Free trial
Pricing range

Starting from

24.95

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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SMSGlobal pricing information

Value for money

4.0

/5

23

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SMSGlobal features

Functionality

4.1

/5

23

Total features

29

3 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates

Functionality contenders

SMSGlobal users reviews

Overall Rating

4.5

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

17

3

1

1

1

Pros
Easy to navigate around the platform. Very user friendly and lots of helpful tips, tricks for getting started.
Ease of use, and ease of integration with the API.
I can upload contact lists and send bulk sms and manage the replies in my email. Staff were really friendly and helpful when I first signed up.
Cons
Worst customer service in UAE. Most of the time the OTP failed to deliver.
We sometimes have an error when a batch of SMS messages have been sent. We don't get told what the issue is.
Can't go further back than 3 months in the outgoing SMS report, that's a bit annoying.

Overall rating contenders

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