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Zipwhip
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based SMS marketing software
Table of Contents
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Zipwhip - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Zipwhip overview
What is Zipwhip?
Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients.
The application allows managers to gain visibility into client engagement metrics, generate reports, and track the performance of inbound or outbound text messages via a unified platform. Zipwhip offers a host of features such as two-way messaging, contact management, mass texting, message personalization, analytics, and more.
Zipwhip offers an API, which lets businesses integrate the system with several third-party platforms, enabling businesses to push and pull data across systems.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Simplicity
Engagement
Messaging
BulkTexting
Zipwhip’s user interface
Zipwhip pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.8
Customer support
4.2
Reviews sentiment
What do users say about Zipwhip?
Reviewers appreciate Zipwhip for its user-friendly interface, straightforward navigation, and affordable pricing, making it easy for businesses to manage two-way texting with clients and customers. They find it helpful for sending group messages, tracking conversation history, and integrating with existing business phone numbers, which streamlines communication and improves productivity. They value features like message templates and the ability to text without sharing personal numbers. Some mention the convenience of bulk messaging and the platform’s reliability for daily operations.
Users report frustrations with character limits, lack of advanced automation, and restrictions on group sizes, which can make sending longer or mass messages cumbersome. They note occasional delays in message delivery, limited support for attachments, and challenges with customer support availability, especially outside regular business hours. Some feel the service lacks certain features, such as scheduling texts and real-time notifications, and mention issues with technical support responsiveness and service discontinuation.
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Who uses Zipwhip?
Based on 119 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zipwhip's key features
Most critical features, based on insights from Zipwhip users:
All Zipwhip features
Features rating:
Zipwhip alternatives
Zipwhip
Starting from
19
Per month
Twilio
Starting from
0.01
Kangaroo
Starting from
79
Per month
Textmagic
Starting from
No pricing info
Zipwhip pricing
Value for money rating:
Starting from
19
Per month
Flat Rate
User opinions about Zipwhip price and value
Value for money rating:
To see what individual users think of Zipwhip's price and value, check out the review snippets below.
Patrick H.
Attorey
Ashley C.
Administrative Site Manager
Zipwhip integrations (7)
Integrations rated by users
We looked at 119 user reviews to identify which products are mentioned as Zipwhip integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Zipwhip support options
Typical customers
Platforms supported
Support options
Training options
Zipwhip FAQs
Zipwhip has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Zipwhip?
Zipwhip has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zipwhip support?
Zipwhip supports the following languages:
English
Q. Does Zipwhip support mobile devices?
Zipwhip supports the following devices:
Android, iPad, iPhone
Q. Does Zipwhip offer an API?
No, Zipwhip does not have an API available.
Q. What level of support does Zipwhip offer?
Zipwhip offers the following support options:
Chat
