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Heymarket
Business text messaging for teams
Heymarket Pricing, Features, Reviews and Alternatives
Heymarket FAQs
Heymarket has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Heymarket?
Heymarket has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Heymarket support?
Heymarket supports the following languages:
English
Q. Does Heymarket support mobile devices?
Heymarket supports the following devices:
Android, iPhone
Q. Does Heymarket offer an API?
Yes, Heymarket has an API available for use.
Q. What other apps does Heymarket integrate with?
Heymarket integrates with the following applications:
Aircall, Zapier, Google Docs, Google Drive, WordPress, Salesforce Sales Cloud, Squarespace, Slack, Google Ads, Weebly, Meta for Business, Clio, Twilio, Zendesk Suite
Q. What level of support does Heymarket offer?
Heymarket offers the following support options:
Email/Help Desk, Chat
Heymarket product overview
What is Heymarket?
Heymarket is a business messaging solution which provides shared inboxes for text and Facebook messaging with customers, contractors, or partners. The system can be used by sales, support, marketing, and operations teams to manage staff updates, customer appointment confirmations, dispatching, support requests, and more. Different teams can each have their own shared inbox, and chats can be assigned to individual team members, with indicators to show which team members are viewing or responding to a conversation. Contacts can be split into lists for targeted bulk messaging, and messages can be scheduled to be sent at a set date and time. Internal notes can be recorded and stored to share information with team members, and users can set reminders for messages or contacts requiring follow-ups. Heymarket also provides a customizable web chat widget which is managed from the shared inbox alongside SMS and Facebook messages.
Key benefits of using Heymarket
Typical customers
Platforms supported
Support options
Training options
Not sure about Heymarket? Compare it with a popular alternative
Starting from
49
Per month
Starting from
21
Per month
Flat Rate
Heymarket pricing information
Value for money
4.3
/5
43
Starting from
49
Per month
Pricing options
Value for money contenders
Heymarket features
Functionality
4.4
/5
43
Total features
50
8 categories
Most valued features by users
Functionality contenders
Heymarket users reviews
Overall Rating
4.5
/5
43
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.54/10
26
14
2
1
0
Overall rating contenders
Holly B.
Cosmetics, self-employed
Used weekly for 2+ years
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Heymarket allows me to provide personalized customer service in a fraction of the time! With customer groups, templates and personalization, I'm able to send personalized texts to 100+ customers in 2 minutes or less! This has allowed me to increase my customer service and, in turn, increase my sales. I've had an overall great experience with Heymarket from the beginning, which is why I continue to use the service.
Before Heymarket, I was paying way more for something with less functionality and it wasn't user friendly. I love how easy Heymarket is to use - I love that it's an app so I can keep my business texts separate from my personal texts, yet it comes right to my cell phone. I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name. SO MANY things I love about this app! Plus the Customer Service is excellent! I always receive replies quickly and they are able to help troubleshoot any issues I'm having. Thank you!
I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed. But that doesn't happen often.
Maud G.
Financial Services, 11-50 employees
Used daily for 2+ years
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It offers many tools for the most effective execution of the marketing process. We have achieved a lot in terms of marketing and follow-up.
I am very impressed with this platform. I didn't see any downsides.
Kelsey E.
Retail, 51-200 employees
Used daily for 2+ years
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HeyMarket allows me to have my life back by easily setting up campaigns and knowing they are getting to my customers when they are supposed to. I cant live without it.
I LOVE HeyMarket! It makes running my business very easy. The way that it tests individuals, makes batching messages easy. I’m able to do more in my personal life because I know that my campaigns are up and running and my customers are being contacted. I also love that I can answer on my computer.
The software can be glitchy. It takes a while for the app to sinc with the server. I’ve also had many issues where it kept creating me a new number- who knows what that was. Other than the glitchy stuff, it’s really easy to use and navigate which is great! (I will say however, there are more and more tools and apps of the same arena that are coming out at a lower price. I recommend HeyMarkey ALL the time, but the price always scares people away. Apps like Project Broadcast are leaving HeyMarket in the dust at 9.99/mo)
Sean S.
Photography, 1-10 employees
Used daily for 6-12 months
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Overall Heymarket does texting really well, but I wouldn't say its a one stop for marketing needs. It's pleasantly laid out and very easy to pick up for a less tech savvy person. Overall a good product, but lacking in some features like automatic campaigns. I had to pair it with Zapier in order to automate things and I wish it was just already there.
It had a really clean interface. Templates were easy to create and use. It was really easy to toggle between multiple numbers if you had them. I had two phone numbers when I was using it. It seemed like normal texting to me and I could access it on my phone or on my laptop easily. It worked very well for texting customers.
I wish it had had automatic texting features. I switched to Marketsurge because it had automated campaigns. I just feel like there are options at a similar price that offer more than Heymarket. I also had some issues with the app loading up early on, but they fixed those before I switched. Overall it was just a little expensive for the feature set.
Robin M.
Cosmetics, self-employed
Used daily for 1-2 years
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They have listened to my suggestions and are always quick to respond to my concerns or questions. The template feature saves me so much time! The app is simply amazing. I'm thankful for Heymarket! Without them, I wouldn't have a business with the follow-up that I do!
-Easy to Use -Campaigns and lists make it easy to follow-up with customers and prospects -Templates save me TONS of time -Customer service is top notch! -The app is AMAZING! Runs smoothly and seamlessly.
-App does not capture on the web version when I delete someone from a list. That's the only downside of the app (and that's tiny!), so I still love Heymarket! -No ability to state when you don't want a message from a campaign to be sent out. (Example: Sunday mornings 8am-1pm). There is a way to schedule exactly when you want a message to send out, but that doesn't help me when I have prospects in campaigns.
Common Heymarket comparisons
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